Papa Johns Pizza
Windward Mall Food Court, 46-056 Kamehameha Hwy Suite 153, Kaneohe
(808) 234-7272
Recent Reviews
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Pizza dough was raw and not edible. Told cashier about it and he literally shrugged it off. Very disappointing experience. Basically spent $20 to eat toppings and throw away the raw crust. Do better, Papa Johnʻs.
Food: 1
Service: 1
Very unacceptable.. need more help. Only one worker. Ordered a plain cheese pizza at 6:30pm and it’s 7:30pm and it’s still not ready. I could of gone to pieology which is couple doors down and would of gotten my daughter pizza a lot quicker
Service: 1
Good pizza. Sadly the service was lacking.
Atmosphere: 2
Food: 4
Service: 1
I was looking forward to a nice piece of pizza today. Unfortunately there was only 3 slices of pizza to choose from. One was a very small piece of pepperoni a piece of cheese and a very small piece of cheese with some wilted broccoli. There was no one that was at the counter that I could ask if they would bring anything else out. I waited about 3 minutes and then left. To be honest this is not the first time that this location has much to choose from. And definitely not the first for very poor service.
Atmosphere: 2
Food: 3
Service: 3
Absolutely the worst experience dealing with this store. Been calling for hours trying to cancel an order. Their main company contact won't help. Just says call the store. But nobody answers. It's a nightmare. now I have to get my credit card company to intervene
Atmosphere: 1
Food: 1
Service: 1
The food was decent. What I expect from a Papa Johns running a deal. The staff was great.
Atmosphere: 4
Food: 3
Service: 5
PARM GARLIC STICKS ARE WONDERFUL!
Atmosphere: 5
Food: 5
Service: 5
Unclean and understaffed at
Atmosphere: 2
Food: 2
Service: 2
We dint eat
Atmosphere: 1
Food: 1
Service: 1
Good pizza
Restaurantji Recommends
Did not eat there...Yet...
Online ordered. It had pickup window time. Arrived within pickup window time, and the worker said have to wait. Not ready. What is the point of ordering online? Waited additional 15 mins. This is horrible. Total time from online order till actual picked up, 50 mins.
Atmosphere: 2
Food: 2
Service: 1
Well the pizza tastes good as usual. But the employee was pretty annoying. I walked up and wasn't greeted at all. Not even a "hi." Asked him if he will have more cheese pizza coming out and he said "I don't know" and walked away. When he came back I said "What do you mean you don't know, can you ask someone?" And he walked away again without a word. Then he came back with a cheese pizza. If a pizza was in the oven almost done, how did he not know? Such rude service. 1 pm on Mother's Day 5/14/23.
Ordered through the app. Maybe this restaurant shouldn’t have it so that customers can order for pick up if it’s NOT an option because the mall is closed. Makes it tough on the customer and tough on the employee when what is being advertised (pick up) is just false.Don’t blame the employee, and I get why she had an attitude because we weren’t the only customers in the same situation.To the management-What a stupid way of doing business. Do better. Fix this.
the bbq chicken and bacon pizza was nice best pizza in hawaii
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