Tonight was terrible, I placed 3 orders in order to get a deal promotion and for some reason when we came to pick it up they only made 2 out of 4 because the women was confused and thought I double ordered which wasn't the cast and than try to fight with us to show proof of the orders because on her end she push the screen saying they were done when they were never made so we had to wait extra 30 mins for her to do our other 2 subs because she couldn't do her job.....how hard is it to read a screen..
Atmosphere: 1
Food: 1
Service: 1
Aurora Champlain
Joseph put gloves on to help a customer in front of me, poked the register and handled money with those gloves, and then proceeded to keep those gloves on to help the next customer.
gavin gutierrez
I went in and order same thing I always order. A chicken bacon ranch melt footlong. I got my veggies and order of 3 cookies. At the end I was charged 22.49. I noticed on my receipt I noticed it said charged and extra $4.00 for a Dlexue, so I went up to the employee and ask her, "what is this charge for?" She said because you got vegetables on your sub when it doesn't normally come with. Correct me if I am wrong but I have never been charged $4 for vegetables. I also want to point out that I didn't get extra protein or anything extra. Never in my life have I ever paid so much for a simple sub. I'm furious, I'm sure she is new, but still she needs to be better acquainted with pricing. As well as basic customer service, forgetting to greet, and almost had me walking out hand carrying the food without a bag.
Omar Elorza
Always super friendly staff. Owen especially, thank you for perfectly crafting my son's sub! You rock ?
jaytech985
Best Subway joint on base! Food is always fresh, staff is always nice and helpful, and I always have a good experience. This is my favorite place to have lunch!
Brian H
Fairly quick, even during lunch rush. Ingredients have always been fresh. Willing to work with customers for non-routine orders (putting everything in a soup bowl for child). Employees have always been friendly during each visit.Cookie selection is limited and slightly different from another subway on base. Cost is approximately $4 more than a mainland Subway.
Atmosphere: 3
Food: 2
Service: 2
Prof Braino
Always stocked with the proper ingredients, and they have a good selection of chips. However they share a soda machine with their neighboring restaurant which means most drinks are often unavailable, and the bread didn't seem so fresh.
Alexia Hill
They have new workers and they're unsanitary and also they were careless while making and wrapping sandwiches. They need more training
Bill R
Came here at 8:15 pm and they are closed. All the other vendors are open in Mokapu Food Court.
Just saw a medium roach on the glass protector. I should've taken a picture. This is unsat. Where's the preventative med techs on base at? Do they exist here. They need tho do a better job at fresh food (green peppers were old and discolored) and pest control. This is unsat.
Shawn H
As expected. Service was so so and lettuce was wilted.
Jayson Quintas
Good place to stop by for a quick bite. They make the best subway sandwiches out of all the places I've been too.
Jay Quintas
Good place to stop by for a quick bite. They make the best subway sandwiches out of all the places I've been too.
Tonight was terrible, I placed 3 orders in order to get a deal promotion and for some reason when we came to pick it up they only made 2 out of 4 because the women was confused and thought I double ordered which wasn't the cast and than try to fight with us to show proof of the orders because on her end she push the screen saying they were done when they were never made so we had to wait extra 30 mins for her to do our other 2 subs because she couldn't do her job.....how hard is it to read a screen..
Atmosphere: 1
Food: 1
Service: 1
Joseph put gloves on to help a customer in front of me, poked the register and handled money with those gloves, and then proceeded to keep those gloves on to help the next customer.
I went in and order same thing I always order. A chicken bacon ranch melt footlong. I got my veggies and order of 3 cookies. At the end I was charged 22.49. I noticed on my receipt I noticed it said charged and extra $4.00 for a Dlexue, so I went up to the employee and ask her, "what is this charge for?" She said because you got vegetables on your sub when it doesn't normally come with. Correct me if I am wrong but I have never been charged $4 for vegetables. I also want to point out that I didn't get extra protein or anything extra. Never in my life have I ever paid so much for a simple sub. I'm furious, I'm sure she is new, but still she needs to be better acquainted with pricing. As well as basic customer service, forgetting to greet, and almost had me walking out hand carrying the food without a bag.
Always super friendly staff. Owen especially, thank you for perfectly crafting my son's sub! You rock ?
Best Subway joint on base! Food is always fresh, staff is always nice and helpful, and I always have a good experience. This is my favorite place to have lunch!
Fairly quick, even during lunch rush. Ingredients have always been fresh. Willing to work with customers for non-routine orders (putting everything in a soup bowl for child). Employees have always been friendly during each visit.Cookie selection is limited and slightly different from another subway on base. Cost is approximately $4 more than a mainland Subway.
Atmosphere: 3
Food: 2
Service: 2
Always stocked with the proper ingredients, and they have a good selection of chips. However they share a soda machine with their neighboring restaurant which means most drinks are often unavailable, and the bread didn't seem so fresh.
They have new workers and they're unsanitary and also they were careless while making and wrapping sandwiches. They need more training
Came here at 8:15 pm and they are closed. All the other vendors are open in Mokapu Food Court.
Love the cookies
Restaurantji Recommends
Love the cookies
Just saw a medium roach on the glass protector. I should've taken a picture. This is unsat. Where's the preventative med techs on base at? Do they exist here. They need tho do a better job at fresh food (green peppers were old and discolored) and pest control. This is unsat.
As expected. Service was so so and lettuce was wilted.
Good place to stop by for a quick bite. They make the best subway sandwiches out of all the places I've been too.
Good place to stop by for a quick bite. They make the best subway sandwiches out of all the places I've been too.
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