This is a nice place with bad/ slow service. Arrived at 8pm around 8:20pm I had to ask the bartender if we order at the counter. He said no someone should be with you soon. 10 min later someone helped us. Service was slow and the food was ok. This is supposed to be The Ritz not Red Robin
Atmosphere: 5
Food: 3
Service: 1
G T Marr
Had the smash burger one night, sushi the next. This seems to be just another place that exists because they know you'll tolerate low effort to avoid dealing with valet and driving to get something better. The burger needed something to break up the grease; side salad, pickles, just about anything, but nothing of that nature was on the menu. The guy they brought in to play guitar all night was awful; singing was off, song selection made no sense for the atmosphere. The next night had much better entertainment with a lady singing (great guitar work, songs fit the mood much better) but the food was off again. It was wild that the simplest sushi roll can cost $25+ but they can't be bothered tomake a single one with any sort of balance; some pieces with 3x more rice than filling, some pieces of the same roll nearly all fish, none of the California Rolls with cucumbers. The only saving grace of the evening was Jennifer's service. She seemed to be tending to the whole room herself but she was amazing, never missed a beat or left us needing for anything. It's good to know that at least the service is worthy of the Ritz moniker.
Atmosphere: 2
Food: 2
Service: 4
Tomás Delgado Jr.
Food is great, came back 3 times during our stay. Drinks are tasty and well made. Service impeccable.
Atmosphere: 5
Food: 5
Service: 5
Rick Williams
Been coming for years (2003). Love love love this Ritz. Everything is spectacular from the moment you valet to the beach.
However, this year was the first time I questioned if the staff in lounge are going through the motions without the ladies and gentlemen credo in their hearts. Seemed like they're demotivated. Hope I'm wrong and this is just an off night.
Atmosphere: 5
Food: 5
Service: 1
Rachel
Sushi is excellent but one of the standouts was the Wagyu burger. One of the best burgers I’ve had! Also great atmosphere and live music.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Clara Lin
Food is of high quality. I worried about the food quality when I read some low rated reviews one year ago, but I think they are improving the quality. The service is great, and the environment is wonderful. We had an enjoyable and impressive thanksgiving dinner here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
FlowRider 13roz
Sushi rolls 30$ drinks 30$ each. Service got slow after taking our order. Way too overpriced
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sushi
Ryan Tigner
Ate and drank here while staying at the Ritz. Food was good, but the bartender Jack or Jax was amazing and made the best drinks that weren't even on the menu! Came up with a Rum Punch and it was incredible! Can't wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Bis Nesh
Great food and live music ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Brielle LeBlanc
The food is so good! Definitely get the tuna crispy rice. Also Nate is the best! Ask for him!
The views are great, but the food is lackluster. There is zero effort in the food. They failed on the turkey BLT, the sushi roll, even the dessert, nothing has flavor. I will say the french fries are good, that’s about it. Super expensive for the lack of quality in the food. The service is nothing great. Also note, it’s $5.50 for a Diet Coke, or you can walk 10 steps to get a Diet Coke at the cafe for $1.50.
Joshua Reeder
Impeccable 5 Star Lobby Lounge Experience ??Some of my favorite recommendations below…⭐️ Drinks - Ali’i Mai Tai / Genie in a Bottle / Lava Flow⭐️ Food - (Sushi) - Spicy Tuna Bites / Spicy Tuna & Hamachi Roll / Seared Salmon Roll / Rainbow Roll / Otoro Nigiri / Assorted Sashimi / Chirashi Bowl(Meat) - Smash Wagyu Burger / Yakiniku Style Wagyu & Ahi / Miso Yaki Butterfish(Vegetarian) - Edamame / Seaweed Salad / Caesar Salad / Miso Soup / Vegetarian Roll(Dessert) - Warm Butter Mochi⭐️ Service - Excellent top notch service⭐️ Atmosphere - Open Air Lobby Lounge with a variety of great comfortable seating, fire pits, sunset ceremony, pool and ocean views with live music every night.⭐️ Views- Breathtaking Ocean Views
This is a nice place with bad/ slow service. Arrived at 8pm around 8:20pm I had to ask the bartender if we order at the counter. He said no someone should be with you soon. 10 min later someone helped us. Service was slow and the food was ok. This is supposed to be The Ritz not Red Robin
Atmosphere: 5
Food: 3
Service: 1
Had the smash burger one night, sushi the next. This seems to be just another place that exists because they know you'll tolerate low effort to avoid dealing with valet and driving to get something better. The burger needed something to break up the grease; side salad, pickles, just about anything, but nothing of that nature was on the menu. The guy they brought in to play guitar all night was awful; singing was off, song selection made no sense for the atmosphere. The next night had much better entertainment with a lady singing (great guitar work, songs fit the mood much better) but the food was off again. It was wild that the simplest sushi roll can cost $25+ but they can't be bothered tomake a single one with any sort of balance; some pieces with 3x more rice than filling, some pieces of the same roll nearly all fish, none of the California Rolls with cucumbers. The only saving grace of the evening was Jennifer's service. She seemed to be tending to the whole room herself but she was amazing, never missed a beat or left us needing for anything. It's good to know that at least the service is worthy of the Ritz moniker.
Atmosphere: 2
Food: 2
Service: 4
Food is great, came back 3 times during our stay. Drinks are tasty and well made. Service impeccable.
Atmosphere: 5
Food: 5
Service: 5
Been coming for years (2003). Love love love this Ritz. Everything is spectacular from the moment you valet to the beach.
However, this year was the first time I questioned if the staff in lounge are going through the motions without the ladies and gentlemen credo in their hearts. Seemed like they're demotivated. Hope I'm wrong and this is just an off night.
Atmosphere: 5
Food: 5
Service: 1
Sushi is excellent but one of the standouts was the Wagyu burger. One of the best burgers I’ve had! Also great atmosphere and live music.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Food is of high quality. I worried about the food quality when I read some low rated reviews one year ago, but I think they are improving the quality. The service is great, and the environment is wonderful. We had an enjoyable and impressive thanksgiving dinner here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Sushi rolls 30$ drinks 30$ each. Service got slow after taking our order. Way too overpriced
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sushi
Ate and drank here while staying at the Ritz. Food was good, but the bartender Jack or Jax was amazing and made the best drinks that weren't even on the menu! Came up with a Rum Punch and it was incredible! Can't wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Great food and live music ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
The food is so good! Definitely get the tuna crispy rice. Also Nate is the best! Ask for him!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Calamari, Warm Butter Mochi, Hamachi Jalapeño
Restaurantji Recommends
The views are great, but the food is lackluster. There is zero effort in the food. They failed on the turkey BLT, the sushi roll, even the dessert, nothing has flavor. I will say the french fries are good, that’s about it. Super expensive for the lack of quality in the food. The service is nothing great. Also note, it’s $5.50 for a Diet Coke, or you can walk 10 steps to get a Diet Coke at the cafe for $1.50.
Impeccable 5 Star Lobby Lounge Experience ??Some of my favorite recommendations below…⭐️ Drinks - Ali’i Mai Tai / Genie in a Bottle / Lava Flow⭐️ Food - (Sushi) - Spicy Tuna Bites / Spicy Tuna & Hamachi Roll / Seared Salmon Roll / Rainbow Roll / Otoro Nigiri / Assorted Sashimi / Chirashi Bowl(Meat) - Smash Wagyu Burger / Yakiniku Style Wagyu & Ahi / Miso Yaki Butterfish(Vegetarian) - Edamame / Seaweed Salad / Caesar Salad / Miso Soup / Vegetarian Roll(Dessert) - Warm Butter Mochi⭐️ Service - Excellent top notch service⭐️ Atmosphere - Open Air Lobby Lounge with a variety of great comfortable seating, fire pits, sunset ceremony, pool and ocean views with live music every night.⭐️ Views- Breathtaking Ocean Views
Loading...