When I ordered regular, all the way, a very heavy burger appeared. This might have more impact compared to In n out. It's delicious. My hands got sticky from the water from the meat juices and vegetables, so it's a good idea to bring wet tissues. Also, there were no peanuts, so I was a little disappointed. w
Atmosphere: 3
Food: 5
Service: 3
Oogey
Honestly, Five Guys is one of the best burgers you can get. They have definitely gotten expensive over the years, but i have yet to find another fast food burger that can compare to this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Bacon Burger
Lora Webster
We ordered one bacon cheeseburger ($14.99), two cheeseburgers ($13.39 each) and one large Cajun Fries ($8.99) and 3 cups of water (free). Keep in mind all of these sandwiches were double burgers. If you only want one burger order the little burger or cheeseburger. They forgot the bacon on my bacon cheeseburger but did give me some bacon after I opened up my burger and discovered zero bacon. The burgers were juicy and delicious. We all had the toppings we desired to make our burgers delicious. Many toppings are offered. The large fry was enough for the three of us. Our total bill including tax but not including a tip was $53.15. We totally recommend this Five Guys restaurant if you are hungry and would like an juicy burger exactly the way you like it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Double Bacon Cheeseburger, Cajun Fries, Their Cheeseburger
mike Bean
Where to even start, we order 3 Cheese Burgers, all 3 with different toppings and 2 large fries. What could possibly go wrong, right ! Wrong, food arrives, every burger is wrong, only one small fry, when I say the burgers wrong, wasn’t even close, wrong toppings, some toppings weren’t even there. So I call, ask to speak to the manager, he states his is the manager. I start to explain what was wrong, and he immediately blames Door Dash. So I asked, did the Door Dash driver get back there and make our burgers ? He says “No”, so I asked how can he blame Door Dash guy for making the burgers wrong ? This is Not a delivery issue, it is a Product issue. The Manager almost immediately lost all respect, I immediately without even taking a breath started blaming the Delivery and then said nothing he could do since he could not confirm what was wrong, because apparently after working 16hrs today and spending $80 on the wrong order, apparently I have nothing better to do but call and tell him my burger was wrong just to get another burger. In my position as an Operation Manager, if one of my staff does not have the respect or integrity to say hey, we messed up “Sorry” and immediately start blaming others for their mistakes, I would Terminate them for lack of Character and Integrity. This was the heartache of these people working at a hamburger place wanting $20 an hour and they Can’t even get the frickin burger right. I’m sure if they just spent $80 and didn’t get what they wanted. I bet they would be Pissed. That’s ok, they will never get another dollar out of me, my family or my friends, plenty of Local family restaurants that want our business. Whss as t we need in this Island is In -n- Out.
Atmosphere: 1
Food: 2
Service: 1
Adam “Adubclub” Ward
So. Epically. Slow.
Atmosphere: 3
Food: 5
Service: 2
Edmond Liu
Food is always great!!!! But over priced…….
Atmosphere: 4
Food: 5
Service: 4
Hunter Bailey
Five guys means five stars
Atmosphere: 5
Food: 5
Service: 5
yoshinori sugahara
A hamburger and hot dog restaurant that doesn't seem to exist in Japan. The ordering system seems to be to choose a base hamburger and choose toppings and sauce. (I didn't know how to order, so I chose plain and ended up with a burger with just a patty.)
Atmosphere: 4
Food: 4
Service: 4
Jimmy Lugosi
Five Guys is always good, it isn't cheap but it's consistently good.
Parking: Mall parking
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Bacon Cheeseburger, Bacon Dog, Cheeseburger with Alot of Add-On, Cheeseburger, Bacon Burger
ashley stevens
Esther was unbelievable!! She helped me with my order to make sure everything was perfect . She made sure we loved our food and the best of the best! Very fresh and delicious. Worth every penny . Tummies are happy
Went with my mom for lunch. Ordered the little cheeseburger and fries. Fresh ingredients and great taste. Probably the best fast food burger in Hawaii. Fries were fresh and tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Daevid Vincent
Their burgers are delicious but for an OUTRAGEOUS $13 they had better be. Same with $7 fries and shake... it shouldn't cost $32 for this, even on the island. Also google maps has their pin wrong (I filed an update so maybe gets fixed soon)
You can add as many toppings as you want for the hamburger that you start grilling on the spot for free.
Parking: The parking lot is large and easy to park.
Atmosphere: 5
Food: 5
Service: 5
S M
First time trying 5 guys and it was the worst burger EVER! I have never had such a dry burger patty before. The only good thing was the service. When I walked in all I smelt was a strong smell of cleaner. So disappointing. Will not come back again.
Atmosphere: 2
Food: 1
Service: 4
Sheny-ya Bell
9.50 fries should not be brunt. 2nd time always when you order takeaway
When I ordered regular, all the way, a very heavy burger appeared. This might have more impact compared to In n out. It's delicious.
My hands got sticky from the water from the meat juices and vegetables, so it's a good idea to bring wet tissues.
Also, there were no peanuts, so I was a little disappointed. w
Atmosphere: 3
Food: 5
Service: 3
Honestly, Five Guys is one of the best burgers you can get.
They have definitely gotten expensive over the years, but i have yet to find another fast food burger that can compare to this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Bacon Burger
We ordered one bacon cheeseburger ($14.99), two cheeseburgers ($13.39 each) and one large Cajun Fries ($8.99) and 3 cups of water (free). Keep in mind all of these sandwiches were double burgers. If you only want one burger order the little burger or cheeseburger. They forgot the bacon on my bacon cheeseburger but did give me some bacon after I opened up my burger and discovered zero bacon. The burgers were juicy and delicious. We all had the toppings we desired to make our burgers delicious. Many toppings are offered. The large fry was enough for the three of us. Our total bill including tax but not including a tip was $53.15. We totally recommend this Five Guys restaurant if you are hungry and would like an juicy burger exactly the way you like it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Double Bacon Cheeseburger, Cajun Fries, Their Cheeseburger
Where to even start, we order 3 Cheese Burgers, all 3 with different toppings and 2 large fries. What could possibly go wrong, right !
Wrong, food arrives, every burger is wrong, only one small fry, when I say the burgers wrong, wasn’t even close, wrong toppings, some toppings weren’t even there.
So I call, ask to speak to the manager, he states his is the manager. I start to explain what was wrong, and he immediately blames Door Dash. So I asked, did the Door Dash driver get back there and make our burgers ? He says “No”, so I asked how can he blame Door Dash guy for making the burgers wrong ? This is Not a delivery issue, it is a Product issue. The Manager almost immediately lost all respect, I immediately without even taking a breath started blaming the Delivery and then said nothing he could do since he could not confirm what was wrong, because apparently after working 16hrs today and spending $80 on the wrong order, apparently I have nothing better to do but call and tell him my burger was wrong just to get another burger. In my position as an Operation Manager, if one of my staff does not have the respect or integrity to say hey, we messed up “Sorry” and immediately start blaming others for their mistakes, I would Terminate them for lack of Character and Integrity.
This was the heartache of these people working at a hamburger place wanting $20 an hour and they Can’t even get the frickin burger right. I’m sure if they just spent $80 and didn’t get what they wanted. I bet they would be Pissed.
That’s ok, they will never get another dollar out of me, my family or my friends, plenty of Local family restaurants that want our business.
Whss as t we need in this Island is In -n- Out.
Atmosphere: 1
Food: 2
Service: 1
So. Epically. Slow.
Atmosphere: 3
Food: 5
Service: 2
Food is always great!!!! But over priced…….
Atmosphere: 4
Food: 5
Service: 4
Five guys means five stars
Atmosphere: 5
Food: 5
Service: 5
A hamburger and hot dog restaurant that doesn't seem to exist in Japan.
The ordering system seems to be to choose a base hamburger and choose toppings and sauce.
(I didn't know how to order, so I chose plain and ended up with a burger with just a patty.)
Atmosphere: 4
Food: 4
Service: 4
Five Guys is always good, it isn't cheap but it's consistently good.
Parking: Mall parking
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Bacon Cheeseburger, Bacon Dog, Cheeseburger with Alot of Add-On, Cheeseburger, Bacon Burger
Esther was unbelievable!! She helped me with my order to make sure everything was perfect . She made sure we loved our food and the best of the best! Very fresh and delicious. Worth every penny . Tummies are happy
Restaurantji Recommends
Went with my mom for lunch. Ordered the little cheeseburger and fries. Fresh ingredients and great taste. Probably the best fast food burger in Hawaii. Fries were fresh and tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Their burgers are delicious but for an OUTRAGEOUS $13 they had better be. Same with $7 fries and shake... it shouldn't cost $32 for this, even on the island. Also google maps has their pin wrong (I filed an update so maybe gets fixed soon)
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Strawberry, Regular Fries, Cheeseburger
You can add as many toppings as you want for the hamburger that you start grilling on the spot for free.
Parking: The parking lot is large and easy to park.
Atmosphere: 5
Food: 5
Service: 5
First time trying 5 guys and it was the worst burger EVER! I have never had such a dry burger patty before. The only good thing was the service. When I walked in all I smelt was a strong smell of cleaner. So disappointing. Will not come back again.
Atmosphere: 2
Food: 1
Service: 4
9.50 fries should not be brunt. 2nd time always when you order takeaway
Food: 1
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