Kickin Kajun Kapolei

The customer service provided was excellent, and the employee demonstrated a high degree of professionalism.

Atmosphere: 5

Food: 5

Service: 5

This place is a hit and miss with the sauce and shrimps but overall it’s good. Don’t spend the extra $$ on Kauai prawns as I think the it’s less sweet than the head-on shrimps. My Kauai prawns were over cooked and it was chewy.

The food was delicious and enjoyed by my grandchildren and guests. The enclosed booth seating was great for private conversations. Unfortunately the waitress was not accessible to order additional crab, drinks, desserts and deliver the check. My husband had to go searching for her each time. Don't think it's fair to assess 18% automatic tip for poor service. She didn't deserve the $89 tip. We're used to paying 20% and more when we receive good service at other restaurants. Our party of 8 all stood to walk out of the restaurant, as my husband went around to looking for our server to pay. Then I told him to just stay at the table until they come clear it and ask for the check. Finally the hostess saw him standing in front the table and asked him if he needed help. She was very surprised to know we hadn't received the bill.

Atmosphere: 5

Food: 5

Service: 1

We went there on a Thursday about 630p. Lots of free parking at ka makana alii. We actually walked-in, but when it's busy you have to sign in to a waitlist. We actually was seated right away. Our server was okay, but there was a little wait for the food. We had the snow crab combo with spicy. The seafood was cooked ok, but not as much flavor. The rice and potatoe was on the hard side. It might be awhile before i come back.

Atmosphere: 4

Food: 3

Service: 3

The table was rocky with uneven legs. The potatoes were rock hard. They bought us new ones but still hard n under cooked. The shrimp was rubbery and over cooked. The crab legs were good. Over all so not worth the money at all.

Atmosphere: 3

Food: 1

Service: 1

Ended up getting crab and lobster combos
The shrimp was overcooked saving grace ended up being the crab and lobster with sausage

Staff was friendly attentive and explained the options very well.

Just can’t get over the fact that the shrimp was overcooked especially when substituted for clams and mussels. I didn’t say anything due to me trying to just eat it but i was disappointed at the end.

I’m sure it’s a fluke not everything can be perfect.

Atmosphere: 3

Food: 3

Service: 5

Hostess rudely ended the call when I was still asking questions. No reservation for under 6 people on weekends. Only for this location since the other location in town had no issues taking our reservation. Not a good customer service front.

Atmosphere: 1

Service: 1

Three stars across the board on this one, nothing great, nothing bad. Ok quality Cajun inspired food at an ok price. Drinks were...ok.

The food was not good to me. The boil we got the shrimp was mushy, and they didn't give enough sauce, the sauce seems watered down. It wasn't at all what I remembered from the last time I went. It's definitely overpriced for the quality of food. The atmosphere was on point, though, and our server was great. The food didn't match, though

Everything there is SO GOOD. The seasoning they use is amazing.

just was not as impressive as the one at 655 Keeaumoku St. Missing all flavor and we got the hottest spice level. Service was good and the location was better than downtown but the food is missing love.

we used to like to come here but after today we are not coming back. they charge us for a service fee for 5 people including a baby who didnt even eat at all. Serving size for the calamari was not impressed at all i could count how many pcs of calamari it had mostly fries on top of that. 11 pieces of small cuts calamari

Service was excellent! King crab combo was exactly what my oldest has been craving. We love parmesan fries and they have the BEST!!! Hands downzies favorite seafood boil. Don't forget side sauce buuuu

Kid-friendliness: We got a booth and my kids were stokked to be in there. Haha simple things like that set them apart.

Atmosphere: 5

Food: 5

Service: 5

Terrible service, we came here 6 of us, 2 got their food ready and the rest of us waited for 40 mins to the point that the 2 finished their food and we are still waiting, then they tell you 18% for party more than 6, terrible service, dont come here and go to boiling crab

Atmosphere: 1

Food: 2

Service: 1

For as much as I paid for the food, the lobsters were just a tad bigger than the crayfish, it's not even precut, I agree with the other reviews, bathroom floor is slick for some reason also

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Fried Oysters