Papa Johns Pizza

91-5431 Kapolei Pkwy, Kapolei
(808) 670-2560

Recent Reviews

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Marc B

In a time when the good people of Hawai’i are desperately seeking value and quality - I believe I have just found it. Lani and her team of pizza professionals at Kamakana Ali’i will take care of You. Download the mobile app, order online or call them directly and experience the customer service and Onolicious Pizza that You and Your Ohana deserve with an extra large side of Aloha!

You’re Welcome!
🏝️🌺❤️🤙🏼😎

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

S M

Ordered at 5 pm and requested the 2 pizza order at 6 pm. Jessica from Door Dash finally delivered at 7:48 pm. The pizza was not warm, my family was hangry and I wish I did not tip in advance $10. I don’t know who is at fault, but I will NEVER order for delivery again from this Papa John. Since Door Dash delivers the pizzas, you’re better off driving down yourself and carrying out.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Extra Large Two Topping Pizza, Pepperoni Pizza

Keoni Spangler

How many times do I have to order and pay for garlic butter only to find none added to my box? It’s ok I don’t need to waste $40 on another subpar over tomato sauced pizza anyways.

Atmosphere: 1

Food: 1

Service: 1

AJ Silao

Oh man, I hate that I have to write this review because I love Papa John’s (the only one in my family who does). Now I see why they’re not fans...
I placed my order online, and the delivery took way longer than expected. The app kept updating, and it seemed like the time from pickup to delivery just kept stretching. That’s on me for not checking, but I later realized that Papa John’s partners with DoorDash for delivery - which, in my opinion, isn’t the best choice.
Our delivery driver, Daniel, was very apologetic about the delay, but when I opened the pizza boxes… they were cold. Like cardboard cold. Gross.
I tried calling Papa John’s multiple times, but either no one picked up, or the line disconnected when they did. Super frustrating.
Looks like my family wins this round... Pizza Hut or Domino's it is!

Atmosphere: 1

Food: 1

Service: 1

Dan C.

This Papa John's has been my go-to pizza place for the past 5 years, and the quality of the pizza and their service have always been outstanding. I normally order carry-out and it has never been delayed or poorly made even when they are busy during the weekends. And you cannot beat the Web Wednesday deal for carry-out. It's great to have a place like this that serves quality food in our neighborhood. I highly recommend any of their specialty pizzas!

Food: 5

Service: 5

Madeeha Mazhar

We ordered delivery from here while staying at a resort nearby. They sent the order via DoorDash which we never received and when we called to report the problem, it never actually connects to the store. Complete scam! Maybe pick up is better but avoid delivery at all cost. Currently on the phone with my credit card company.

Atmosphere: 1

Food: 1

Service: 1

Daniel Phoenix (Dano)

$46 for a large stuffed crust?? Seriously...the pizza is always burnt and not only that but they charge $6.99 for a delivery fee then have door dash deliver it and they keep the delivery fee. The driver doesn't see but $2 of it. Corporate greed if I've ever seen it! The driver deserves that money plus tip. When I worked as a delivery driver we got to keep our delivery fees plus tips.

Atmosphere: 1

Food: 2

Service: 3

Christian Masters

I placed a delivery order at exactly 5:15pm the person taking the order told me it would take 40-55 minutes for the pizza to arrive.
Time goes by and I have been waiting for over 2 hours!!!!

Atmosphere: 1

Food: 1

Service: 1

abi

Pretty good pizza compared to other places! Especially with the stuffed crust.

J. “Chef” B.

I have to say I ate one of the best pizzas I've had in a long time and all bc of these dedicated workers. And my son the most pickiest eater I know was in love. Words can never describe so I'll share the pictures of the heavenly pie. Kudos to this store!! Thin crust, double cheese with Alfredo sauce. Just look at that melted cheese??????

Atmosphere: 5

Food: 5

Service: 5

Facetattoo Ray

I walked in to grab my carry out pizza and within 2 minutes I was dripping sweat!!! It was so damn hot inside establishment, I felt real bad for the 4 workers who had to work in that heat?! It was so hot inside the business, I'm definitely not going to let this situation go unheard!! Thank you,

Atmosphere: 1

Food: 5

Service: 5

Charles White

Pizza and service were top notch! I will be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Matthew & Christina Colson

I placed an online order and it showed as delivered, but it was never delivered, so i’m guessing the driver must have stolen my order and nobody at this store will answer the phone.

Service: 1

Mo Ny

We ordered a Garlic stuffed crust pizza with pepperoni and mushroom what we got was a regular pizza with pepperoni and pineapple!!! The sticker on the box was correct, but not the pizza itself. We tried calling but the number given was not connected or nobody answered the phone. Basically one pizza went into the trash. Last time we ordered from there.

Food: 1

Service: 1

Mary Reed

I spent over $30 on a pizza, went I got it. It was not what I ordered and it was not hot !!!!

Food: 1

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