Recommended dishes: Chicken Katsu, Pulled Pork and Cabbage
Heather W
The sis who took my order was great. The food was hot, delicious and fast. The honey garlic chicken was great, and the Mac salad was some of the best I've had in a while. If you haven't been, just be aware that at this location, there are only 2 tables.
Atmosphere: 4
Food: 5
Service: 5
Charla Frisina
The food was great, (most of it anyways) but the service was terrible. The lady behind the counter had a bad attitude and was very rude. Hopefully other locations don't have such bad service.
Atmosphere: 1
Food: 1
Service: 1
Rog L
I should have read the reviews. The lady taking the orders was super rude and food was extremely salty.If you are visiting Hawaii do not stop here!!
E S
The cashier was a lady and was super rude. She just kept barking things at people and then angrily told me to not lean on the table.
Atmosphere: 1
Food: 3
Service: 1
Nalani Phillips
Girl that serves food very rude. Her English is very poor. Chinese and talks to fast & not clear to understand just like she's talking Chinese. When you say What? She gets mad.I always get a receipt to see how much they charging. Plus I use to leave a good tip at the end. I told her you didn't give me my receipt. She said "Why you ask now I throw away. I told her I requested a receipt on the machine so you need to find it. She was pushing my buttons after I gave her $5 tip for her sarcasm. Not any more, in fact I haven't been there because of that happening.I had ordered my food about 7pm got some sides to take home plus plate to eat there.They are so stingy with hot mustard limit two little round containers. I want to eat my dinner there cause when Chinese food gets cold it's to greasy like eating Crisco out of can. I'm not a fast eater I chew my food good. About 7:45pm the girl came out told me you have to leave now I was still eating. She said they closing they need the tables & chairs in. Well they close at 8pm and they still have to clean up inside. Plus other people were getting food. After spending over $30 she tells me I have to get out. I would rather take a ride to the town of Pahoa L&L they have better selections of food I asked the girl if they had limitation on hot mustard too? She said oh no it's complimentary as many as you want. She was so nice and helpful was suppose to close at certain time but the girl said no rush they have stuff to do so I can stay until I'm done. Then she would unlock door she asked if I wanted more drink it was a help yourself fountain machine. Asked if I wanted any more hot mustard. I told her what a big difference from Keau L& L. She said if I acted that way I would deserve to get fired. I kinda chuckled told her yes normally a person that is rude to people shouldn't even have a job dealing with them, but you can't fire family and they will never grasp the concept of taking a Public Relations course either. Especially if they can't talk English well at all. This is my opinion and other people that I observe and are not comfortable with her. It gives them something to talk about when waiting in line.Food is not bad but attitude has to go they don't mix well. Especially before you eat. My experience which I was a regular there a long time then she came in and changed the whole atmosphere. To many other places to go, rather then accepting rudeness. Also if you do go there watch her with the Charsu Pork slices they tend to burn a lot then they bring out pan fresh cooked right. She puts all the burnt ones to the side I told her I don't like the burnt meat it's like a rock to chew what she do? Give me burnt meat I told her No! I can't chew that if I can't eat it why should I pay for it. Told her put the newer meat more tender to chew on. They tend to forget your consumer & customer.
Atmosphere: 1
Food: 3
Service: 1
Rob Meyers
Food is good as always at L & L, but this place has no seating, and they charge extra for sauces that are usually free.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: BBQ Chicker or BBQ Short Ribs, Seafood, BBQ Beef, Kalua Pork with Cabbage, Garlic Shrimp, B B Q Short Ribs
Missy W.
Ordered a side of Mac Salad and Veggie Noodles/Chowmein. Mac salad tasted purely of mayo, almost not edible, and the veggie chowmein had 1 piece of cabbage in it. No flavor. Noodles tasted dry and a few hours (or days) old. Service was not friendly, and the place looked like it needed a deep cleaning. Would not recommend.
Alex Warren
On July 1, 2023, three of us embarked on a mission to visit all 12 L&L locations on the Big Island. This was our 10th stop. While waiting to place our order, the lady working here "yelled" at my friend for mistaking a table for a bench. There were no chairs at the table and even if there were, there would be no place to sit and fit in the tiny space allotted for ordering.We ordered our obligatory musubi and to be honest, at this point in the day, I couldn't tell you how it tasted. We were desperate to finish the challenge and eating musubi for the 10th time in one day was just a blur.I did like the outdoor seating, it was nice to be able to sit in the fresh air and while being a part of a strip mall, the noise and foot traffic was minimal.Would I go back here again? I won't say no. But I wouldn't go out of my way to get here either.
Atmosphere: 4
Food: 4
Service: 4
Gary Walker
Great place to eat good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu, Kalua Pork with Cabbage
The Chinese-style take-out was just okay, the majority of the $13 plate was rice. The broccoli with beef only had two small pieces of beef. The server was very rude; she practically scolded me or yelled at me when asking me what size drink I wanted because I didn't respond quickly enough when first asked. I just kept thinking "get me outta this place."
maleko
It's an L and L what do you expect some of the worst food that there is and very rude people working there
Kahea R.
You get more vegetables and rice then the meat! The lady that took our order was a bit rude but she lucky we was hungry.
Jacqueline Robles
No frills kine shop. Had the garlic fried fish with fried rice. Delicious!
Enjoyed the food great service and side
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu, Pulled Pork and Cabbage
The sis who took my order was great. The food was hot, delicious and fast. The honey garlic chicken was great, and the Mac salad was some of the best I've had in a while. If you haven't been, just be aware that at this location, there are only 2 tables.
Atmosphere: 4
Food: 5
Service: 5
The food was great, (most of it anyways) but the service was terrible. The lady behind the counter had a bad attitude and was very rude. Hopefully other locations don't have such bad service.
Atmosphere: 1
Food: 1
Service: 1
I should have read the reviews. The lady taking the orders was super rude and food was extremely salty.If you are visiting Hawaii do not stop here!!
The cashier was a lady and was super rude. She just kept barking things at people and then angrily told me to not lean on the table.
Atmosphere: 1
Food: 3
Service: 1
Girl that serves food very rude. Her English is very poor. Chinese and talks to fast & not clear to understand just like she's talking Chinese. When you say What? She gets mad.I always get a receipt to see how much they charging. Plus I use to leave a good tip at the end. I told her you didn't give me my receipt. She said "Why you ask now I throw away. I told her I requested a receipt on the machine so you need to find it. She was pushing my buttons after I gave her $5 tip for her sarcasm. Not any more, in fact I haven't been there because of that happening.I had ordered my food about 7pm got some sides to take home plus plate to eat there.They are so stingy with hot mustard limit two little round containers. I want to eat my dinner there cause when Chinese food gets cold it's to greasy like eating Crisco out of can. I'm not a fast eater I chew my food good. About 7:45pm the girl came out told me you have to leave now I was still eating. She said they closing they need the tables & chairs in. Well they close at 8pm and they still have to clean up inside. Plus other people were getting food. After spending over $30 she tells me I have to get out. I would rather take a ride to the town of Pahoa L&L they have better selections of food I asked the girl if they had limitation on hot mustard too? She said oh no it's complimentary as many as you want. She was so nice and helpful was suppose to close at certain time but the girl said no rush they have stuff to do so I can stay until I'm done. Then she would unlock door she asked if I wanted more drink it was a help yourself fountain machine. Asked if I wanted any more hot mustard. I told her what a big difference from Keau L& L. She said if I acted that way I would deserve to get fired. I kinda chuckled told her yes normally a person that is rude to people shouldn't even have a job dealing with them, but you can't fire family and they will never grasp the concept of taking a Public Relations course either. Especially if they can't talk English well at all. This is my opinion and other people that I observe and are not comfortable with her. It gives them something to talk about when waiting in line.Food is not bad but attitude has to go they don't mix well. Especially before you eat. My experience which I was a regular there a long time then she came in and changed the whole atmosphere. To many other places to go, rather then accepting rudeness. Also if you do go there watch her with the Charsu Pork slices they tend to burn a lot then they bring out pan fresh cooked right. She puts all the burnt ones to the side I told her I don't like the burnt meat it's like a rock to chew what she do? Give me burnt meat I told her No! I can't chew that if I can't eat it why should I pay for it. Told her put the newer meat more tender to chew on. They tend to forget your consumer & customer.
Atmosphere: 1
Food: 3
Service: 1
Food is good as always at L & L, but this place has no seating, and they charge extra for sauces that are usually free.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: BBQ Chicker or BBQ Short Ribs, Seafood, BBQ Beef, Kalua Pork with Cabbage, Garlic Shrimp, B B Q Short Ribs
Ordered a side of Mac Salad and Veggie Noodles/Chowmein. Mac salad tasted purely of mayo, almost not edible, and the veggie chowmein had 1 piece of cabbage in it. No flavor. Noodles tasted dry and a few hours (or days) old. Service was not friendly, and the place looked like it needed a deep cleaning. Would not recommend.
On July 1, 2023, three of us embarked on a mission to visit all 12 L&L locations on the Big Island. This was our 10th stop. While waiting to place our order, the lady working here "yelled" at my friend for mistaking a table for a bench. There were no chairs at the table and even if there were, there would be no place to sit and fit in the tiny space allotted for ordering.We ordered our obligatory musubi and to be honest, at this point in the day, I couldn't tell you how it tasted. We were desperate to finish the challenge and eating musubi for the 10th time in one day was just a blur.I did like the outdoor seating, it was nice to be able to sit in the fresh air and while being a part of a strip mall, the noise and foot traffic was minimal.Would I go back here again? I won't say no. But I wouldn't go out of my way to get here either.
Atmosphere: 4
Food: 4
Service: 4
Great place to eat good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu, Kalua Pork with Cabbage
Restaurantji Recommends
The Chinese-style take-out was just okay, the majority of the $13 plate was rice. The broccoli with beef only had two small pieces of beef. The server was very rude; she practically scolded me or yelled at me when asking me what size drink I wanted because I didn't respond quickly enough when first asked. I just kept thinking "get me outta this place."
It's an L and L what do you expect some of the worst food that there is and very rude people working there
You get more vegetables and rice then the meat! The lady that took our order was a bit rude but she lucky we was hungry.
No frills kine shop. Had the garlic fried fish with fried rice. Delicious!
Atmosphere: 3
Food: 4
Service: 4
The food was really good. They have 2 outdoor
Atmosphere: 2
Food: 4
Service: 2