Good subway location , the girls working lunch were speedy & friendly .
Atmosphere: 4
Food: 5
Service: 5
Brighton Heights Java N Cream House
Customer service has always been great and they make my sandwich with love and I truly appreciate it… Thank you???
Atmosphere: 5
Food: 5
Service: 5
Joe John (Kamehaiku)
I usually go to the Pahoa Subway. Since there was a BOGO online only deal at the Keaau location, I decided to give it a try. HUGE mistake. The bread was dry, the wrong bread, next to no sauce, little amount of veggies and it just tasted terrible. The pahoa subway does it right consistently. The workers at the keaau subway can't even make a decent precut sandwich? Sad world we live in. If you can go to hilo or pahoa, avoid the keaau subway.
Atmosphere: 3
Food: 1
Service: 5
Ralph Rose
I like the new menu upgrades as well as my favorite old choices. I've always gotten fast, friendly service in the store.
Atmosphere: 4
Food: 5
Service: 5
Kyle Caldera
I usually go to the Pahoa Subway. Since there was a BOGO online only deal at the Keaau location, I decided to give it a try. HUGE mistake. The bread was dry, the wrong bread, next to no sauce, little amount of veggies and it just tasted terrible. The pahoa subway does it right consistently. The workers at the keaau subway can't even make a decent precut sandwich? Sad world we live in. If you can go to hilo or pahoa, avoid the keaau subway.
Atmosphere: 3
Food: 1
Service: 5
Cristian H.
Nice place and great service!!!The food is really good and fresh quality and the place is super comfy.
Simon Zumbrunnen
We ordered, half a minute later our sandwiches were taken over by the next employee and he didnt know what to do, so we explained again. we werent asked if we wanted it warm, so we insisted... after that he wanted to finish the sandwich without salad and veggies. What is going on here? Communication in this shop is terrible and the mood is too. One engaged employee would be enough. why have they 5 people interferring with each other anyways.. It was not a good experience.
Atmosphere: 1
Food: 2
Service: 1
Kpunad
The veges were so very nasty! The lettuce was brown, the tomatoes were white inside, the cucumbers had turned transparent and slimy. I paid over $40 for 3 roost beefs and will never go again!!!Their site won’t let you leave a review unless you have no. From receipt
Harley Hendricks
It was goodKid-friendliness: Good
Atmosphere: 5
Food: 5
Service: 4
Leslie M.
With families having a difficult time during these trying times, we depend on good deals. Subway in Keaau, Pahoa and Hilo used to participate in the BOGO ( Buy 1 foot long and get a second for half price) deal and it was a big help for many families and now they don't participate in the BOGO Deal. How sad.
Love their veggie foot long! Nice folks… need more helpers
Atmosphere: 5
Food: 5
Service: 5
Srinivas
Best subway done as per order and service - thank you!
Atmosphere: 5
Food: 5
Service: 5
chris howlind
Second time ordering and getting incorrect things on the sandwiches. If you go here you will have to watch them like a hawk. Even with 3 employees handling 2 customers. Seriously people.
Atmosphere: 2
Food: 4
Service: 2
sabrina martino
Went in today for a philly steak. Thr person behind the counter asked if i wanted any dry seasoning. I declined but told her I wanted banana peppers. Shr said shed have to charge extra. I've never been charged extra for veggies, meat and cheese yes, but, never veggies. When I asked her how much she pointed on the sign where it said extra cheese. I said but I'm not getting extra cheese. She then copped an attitude with me saying she will just redo the whole sandwich (which she had already toasted)....She continued to tell me they charge for extra veggies while being g obviously frustrated with me for asking her where the price for it on the sign was (it's not...they charge for extra cheese and extra meat but even online it says nothing about a fee for extra veggies. It actually says online extra veggies were, are and always have been free)... Anyway if you want them to charge you for extra stuff that they don't even have a price for and just will pick a substitute something to charge you for thats your place I guess
Good subway location , the girls working lunch were speedy & friendly .
Atmosphere: 4
Food: 5
Service: 5
Customer service has always been great and they make my sandwich with love and I truly appreciate it… Thank you???
Atmosphere: 5
Food: 5
Service: 5
I usually go to the Pahoa Subway. Since there was a BOGO online only deal at the Keaau location, I decided to give it a try. HUGE mistake. The bread was dry, the wrong bread, next to no sauce, little amount of veggies and it just tasted terrible. The pahoa subway does it right consistently. The workers at the keaau subway can't even make a decent precut sandwich? Sad world we live in. If you can go to hilo or pahoa, avoid the keaau subway.
Atmosphere: 3
Food: 1
Service: 5
I like the new menu upgrades as well as my favorite old choices. I've always gotten fast, friendly service in the store.
Atmosphere: 4
Food: 5
Service: 5
I usually go to the Pahoa Subway. Since there was a BOGO online only deal at the Keaau location, I decided to give it a try. HUGE mistake. The bread was dry, the wrong bread, next to no sauce, little amount of veggies and it just tasted terrible. The pahoa subway does it right consistently. The workers at the keaau subway can't even make a decent precut sandwich? Sad world we live in. If you can go to hilo or pahoa, avoid the keaau subway.
Atmosphere: 3
Food: 1
Service: 5
Nice place and great service!!!The food is really good and fresh quality and the place is super comfy.
We ordered, half a minute later our sandwiches were taken over by the next employee and he didnt know what to do, so we explained again. we werent asked if we wanted it warm, so we insisted... after that he wanted to finish the sandwich without salad and veggies. What is going on here? Communication in this shop is terrible and the mood is too. One engaged employee would be enough. why have they 5 people interferring with each other anyways.. It was not a good experience.
Atmosphere: 1
Food: 2
Service: 1
The veges were so very nasty! The lettuce was brown, the tomatoes were white inside, the cucumbers had turned transparent and slimy. I paid over $40 for 3 roost beefs and will never go again!!!Their site won’t let you leave a review unless you have no. From receipt
It was goodKid-friendliness: Good
Atmosphere: 5
Food: 5
Service: 4
With families having a difficult time during these trying times, we depend on good deals. Subway in Keaau, Pahoa and Hilo used to participate in the BOGO ( Buy 1 foot long and get a second for half price) deal and it was a big help for many families and now they don't participate in the BOGO Deal. How sad.
Restaurantji Recommends
Great service and friendly employees.
Atmosphere: 5
Food: 5
Service: 5
Love their veggie foot long! Nice folks… need more helpers
Atmosphere: 5
Food: 5
Service: 5
Best subway done as per order and service - thank you!
Atmosphere: 5
Food: 5
Service: 5
Second time ordering and getting incorrect things on the sandwiches. If you go here you will have to watch them like a hawk. Even with 3 employees handling 2 customers. Seriously people.
Atmosphere: 2
Food: 4
Service: 2
Went in today for a philly steak. Thr person behind the counter asked if i wanted any dry seasoning. I declined but told her I wanted banana peppers. Shr said shed have to charge extra. I've never been charged extra for veggies, meat and cheese yes, but, never veggies. When I asked her how much she pointed on the sign where it said extra cheese. I said but I'm not getting extra cheese. She then copped an attitude with me saying she will just redo the whole sandwich (which she had already toasted)....She continued to tell me they charge for extra veggies while being g obviously frustrated with me for asking her where the price for it on the sign was (it's not...they charge for extra cheese and extra meat but even online it says nothing about a fee for extra veggies. It actually says online extra veggies were, are and always have been free)... Anyway if you want them to charge you for extra stuff that they don't even have a price for and just will pick a substitute something to charge you for thats your place I guess