The Coffee Bean & Tea Leaf Kea'au
16-586 Old Volcano Rd p206, Keaau
(808) 966-5861
Recent Reviews
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Got a horchata latte with boba that tasted like straight black coffee and didn’t have any boba in it. $9 for a “large” drink that should have been called a small and tasted gross.
Favorite coffee place. Punch card is a bonus. We have loved every drink we have ever ordered. Muffins sometimes taste freezer-burned.
Always refreshing to see smiling faces
Over priced and customer service is worst then ever especially when they lie about who the supervisor is
You have to ask for half sweet because they make all their drinks super sweet!
Great coffee and fast! If you're Hilo side this is a must visit! Get your go go juice and go go see this beautiful island!
Great coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Latte
Came through the drive though on Dec 19 @11 and experienced the worst customer service. A middle aged thicker local man gave me attitude when I asked to add caramel on my whip cream. He gave me no receipt, no napkins, no smile, no thank you. Horrible attitude and my drink was watery
Atmosphere: 1
Food: 1
Service: 1
Worst experience with the service at this cafe. We placed our order and waited for 25 min but didn't get our coffee. Upon asking the staff, they said they bluntly forgot to prepare our order. Additionally, while delivering the coffee after 35 mins, they didn't even apologize once.
Atmosphere: 3
Food: 2
Service: 1
Good coffee
Restaurantji Recommends
Was waiting in the drive thru and no one answered. I walked in and they had no customers. I asked when the drive thru was open till and that I had been waiting there and all I got was “oh, sorry”. This was around 7:05 PM both driveway and in the store was empty. I wouldn’t have complained if that wasn’t the case super bad Service ignoring customers when you have nothing to do.
Atmosphere: 1
Food: 1
Service: 1
It’s good way to ruin your morning on the way to work. I paid $5 for a coffee and it tastes like water.
It’s not rocket science to make a pot of coffee, but I don’t believe this is by mistake either. Greedy owners are skimping on the measurements to take advantage of the community for their own personal gain.
DISGUSTING!!!!
Atmosphere: 1
Food: 1
Service: 5
No frills coffee shop, the brown sugar latte was very good
Stopped here after seeing Poppy's was too difficult to get to with traffic.
Atmosphere: 3
Food: 4
Service: 5
Awesome drinks
Atmosphere: 5
Food: 5
Service: 5
26 minutes in drive lane. Way too slow. 17 $ for 2 drinks.
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