The food is affordable and quite decent. On the other hand, the service... laughing in front of customers makes no sense. Maybe review the basic principles of the service.
Atmosphere: 3
Food: 4
Service: 1
Nisreen Azatour
The whole crew was so welcoming and loving! Wanted to tip their friendlyness and excellent customer service. There was no tip Jar and no CC added tips…Is it a company’s policy? Keep that crew…just wonderful. I hope they get paid well for their phenomenal efforts!
Atmosphere: 5
Food: 5
Service: 5
nathalie benoit
I ordered for delivery. I received my order on time. I ordered Kan Pao chicken and pepper beef. I was really disappointed. It looked like the food had been sitting in a stove for a really long time. Hardly any chicken and the beef tasted old. I won't order from there again.
Food: 1
Service: 2
Jonny Evil
Super friendly staff and best tasting panda on island. I've never had a problem here and I eat here multiple times a month.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggplant Tofu
Shane Kirby
Food is good at pandas but the one in Kihei has such terrible service, if you can call it that. I got so mad that I walked out. Even though I was starving. I couldn’t handle the blatant disrespect. Happened about 5:45pm the 2nd of September.
Atmosphere: 1
Food: 4
Atom DE
Sry, unfortunately it didn't taste good. The whole thing didn't look hygienic either. 2 September. Service not good either.
Atmosphere: 3
Food: 1
Service: 1
Darleen Leialoha
Good for fast food. They charge for a bag to put your to-go order in!!! That might be the reason that I never go back.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Orange Chicken
Honest Jay
This review is regarding the supervisor named “Grace”. Grace is rude and incompetent. I placed an online order and added different sauces. She refused to give us the sauces we ordered, which were also printed on our receipt. She said she only gives the sauces if you order specific dishes with it. Are you serious? Panda Express does NOT have a contingency regarding ordering certain items ONLY if you order something else. She said we CANNOT have the teriyaki sauce we ordered because we don’t order teriyaki chicken. That’s like saying I can’t order sweet sour sauce from McDonald’s because I didn’t order chicken nuggets. It’s none of your business what sauces we eat with what foods, grace you discriminating greedy worker. Why would the app allow us to order it if we can’t receive it? I go to different fast food and willingly pay for different sauces to have them in stock in our pantry in case we forget them in the future (like 25 cents a sauce at McDonald’s, 24 cents a sauce at jack in the box). Panda Express online does not charge for sauce. If there is a fee, we’d gladly pay! $1 a packet? Sure! But to deny us our order? Are you serious?! Panda Express get rid of grace for she lacks any. What a shame to have a greedy, ignorant worker in charge at the Kīhei location. Replace this worker, she seems unqualified.
Kristi Peek
My daughter's fave. Maui's Panda Express have a sweetness to their rice that is different from the contiguous US.
Like a coconut milk flavor. It's yummy, just unexpected if you're ordering for the first time.
Located inside the AZEKA shopping center in Kihei. The eat-in space is large. Plate $12 Vegetables on the side, orange chicken and Beijing beef as mains I returned to my room with To Go. Thank you for the meal.
Parking: It's in a large mall, so there's plenty of parking.
No need waste your time and money here. Dont get me wrong the food is alright for a good price but the customer service is a 0/10 . I walked in ready to order and Angelina helped me, she got my orders wrong and when I respectfully pointed out she got my order wrong and she was just so disrespectful . slamming plates and utensils . giving me dirty looks . Angelina needs to work else where if she doesn't know anything about good customer service .
The food is affordable and quite decent. On the other hand, the service... laughing in front of customers makes no sense. Maybe review the basic principles of the service.
Atmosphere: 3
Food: 4
Service: 1
The whole crew was so welcoming and loving! Wanted to tip their friendlyness and excellent customer service. There was no tip Jar and no CC added tips…Is it a company’s policy? Keep that crew…just wonderful. I hope they get paid well for their phenomenal efforts!
Atmosphere: 5
Food: 5
Service: 5
I ordered for delivery.
I received my order on time.
I ordered Kan Pao chicken and pepper beef. I was really disappointed. It looked like the food had been sitting in a stove for a really long time. Hardly any chicken and the beef tasted old. I won't order from there again.
Food: 1
Service: 2
Super friendly staff and best tasting panda on island. I've never had a problem here and I eat here multiple times a month.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggplant Tofu
Food is good at pandas but the one in Kihei has such terrible service, if you can call it that. I got so mad that I walked out. Even though I was starving. I couldn’t handle the blatant disrespect. Happened about 5:45pm the 2nd of September.
Atmosphere: 1
Food: 4
Sry, unfortunately it didn't taste good. The whole thing didn't look hygienic either. 2 September.
Service not good either.
Atmosphere: 3
Food: 1
Service: 1
Good for fast food. They charge for a bag to put your to-go order in!!! That might be the reason that I never go back.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Orange Chicken
This review is regarding the supervisor named “Grace”. Grace is rude and incompetent. I placed an online order and added different sauces. She refused to give us the sauces we ordered, which were also printed on our receipt. She said she only gives the sauces if you order specific dishes with it. Are you serious? Panda Express does NOT have a contingency regarding ordering certain items ONLY if you order something else. She said we CANNOT have the teriyaki sauce we ordered because we don’t order teriyaki chicken. That’s like saying I can’t order sweet sour sauce from McDonald’s because I didn’t order chicken nuggets. It’s none of your business what sauces we eat with what foods, grace you discriminating greedy worker. Why would the app allow us to order it if we can’t receive it? I go to different fast food and willingly pay for different sauces to have them in stock in our pantry in case we forget them in the future (like 25 cents a sauce at McDonald’s, 24 cents a sauce at jack in the box). Panda Express online does not charge for sauce. If there is a fee, we’d gladly pay! $1 a packet? Sure! But to deny us our order? Are you serious?! Panda Express get rid of grace for she lacks any. What a shame to have a greedy, ignorant worker in charge at the Kīhei location. Replace this worker, she seems unqualified.
My daughter's fave. Maui's Panda Express have a sweetness to their rice that is different from the contiguous US.
Like a coconut milk flavor. It's yummy, just unexpected if you're ordering for the first time.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Orange Chicken, Chow Mein, Fried Rice, Honey Walnut Shrimp, Bowl
Located inside the AZEKA shopping center in Kihei.
The eat-in space is large.
Plate $12 Vegetables on the side, orange chicken and Beijing beef as mains
I returned to my room with To Go.
Thank you for the meal.
Parking: It's in a large mall, so there's plenty of parking.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
No need waste your time and money here. Dont get me wrong the food is alright for a good price but the customer service is a 0/10 . I walked in ready to order and Angelina helped me, she got my orders wrong and when I respectfully pointed out she got my order wrong and she was just so disrespectful . slamming plates and utensils . giving me dirty looks . Angelina needs to work else where if she doesn't know anything about good customer service .
Atmosphere: 1
Food: 3
Service: 1
Super clean n friendly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Rice, Honey Walnut Shrimp
This location is always clean and efficient. The team is nice. They don't usually have my eggplant tofu during the day though?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Eggplant Tofu, Super Greens
Always clean and quick service. Friendly
Atmosphere: 5
Food: 5
Service: 5
Supposed to be open... But apparently they decided to close earlier than posted hours...
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