The service was terrible. Drinks forgotten multiple times. Waiter had to come back and ask what we ordered as it was forgotten. Food was subpar for the price but the service killed the whole experience. However the manager did make it right in the end.
Edward
Since we were staying at the Marriot we figured we'd give Longhi's a shot on Thanksgiving. Glad we did as it was very good. The turkey was exceptional and moist. With the Pacific ocean a mere 30 yards away and a dynamic sunset it was a perfect night.
Cheryle
We had such a nice time at Longhi’s! Tim, the bartender was especially impressive with his service and welcoming personality. Thank you! Cher
Betty Monteiro
I made a reservation a long time ago for my large group of 13. When we arrived at our designated time, the Table was not ready. The service was absolutely horrible. We were there at least 45 minutes before the waiter ever took our order. The food was Marginal at best. The salad was a bag salad. Their signature dish of island macadamia nut crusted fish, which was mahi-mahi, was very dry. I would not recommend this restaurant
Atmosphere: 3
Food: 1
Service: 1
Stephanie
I never leave reviews but we had a very poor experience. All of the food came out luke warm. The plates were dirty. Not the quality we recall from a few years ago. Sadly we won't be going back.
Naeiri
We were 7 people , they didn't bring the food out for 2 People until the rest of us were done. The food was very bland.
Shelley
We wanted Italian and were happy with menu but quality inconsistent. Salad and artichoke way over priced. Pasta with clams was very good. Staff is clearly stretched thin. Can't blame waiter but service didn't fit with price charged. Shouldn't have to ask for used plates to be taken away, etc.
Monica
Our server had just started. He used to be a bar tender, but wasn't familiar with Antica Carpano.
Krystina Stanton
The food was spectacular. The service was friendly and efficient. Definitely would come back!
Atmosphere: 5
Food: 5
Service: 5
Robin Jones
I paid $52 tonight for the worst veal piccata I’ve ever had!!! And when my husband asked for a little extra dressing for his $18 salad, they charged him an extra $2! On an island with many good restaurants, this one certainly didn’t measure up…..
While the food was excellent, we had terrible service. The restaurant wasn't very busy, yet the waitress pretty much ignored us once we had our food. It then took an inordinate amount of time to get our checks. We then discovered one of our credit cards was mixed up with another table. It took over 30 minutes for the waitress to correct the mistake.
Lisa
Great dinner! The staff accommodated my special anniversary request and made the evening special.
Diana
Fettuccine Pomodoro delicious as always and my guest liked the veal (picatta style) served with asparagus done (grilled) just right! Pinot noir delicious with dinner entres. Scoops of coffee ice cream and macadamia nut ice cream were perfect after dinner treat! Espresso martini too! Believe our server's name was Mark --- attentive and kind. This is one of the best seaside restaurants on Kaanapali Beach out in front of the Marriott Ocean Club.
Lori
Waited for a host to check us in and couldn't find anyone. Servers passed by without a word. Restaurant was fairly empty and ambiance was not as i remember last I visited. Food was fair at best and not worth the price.
Nadia
Our server was overwhelmed and the meal was a disaster from start to finish. It rained on us. We had to move to another table. The other server walked away from us when we explained that we had moved to get out of the drizzle. Our original server was unhelpful when we tried to ask about making some very easy substitutions. They had not made one of the ingredients for their cocktails but it took 15 minutes before he came back to tell us that. Our food came out at different times. He ignored us for about 20 minutes before we could flag him down for the check. Doubtful that we will ever go back.
The service was terrible. Drinks forgotten multiple times. Waiter had to come back and ask what we ordered as it was forgotten. Food was subpar for the price but the service killed the whole experience. However the manager did make it right in the end.
Since we were staying at the Marriot we figured we'd give Longhi's a shot on Thanksgiving. Glad we did as it was very good. The turkey was exceptional and moist. With the Pacific ocean a mere 30 yards away and a dynamic sunset it was a perfect night.
We had such a nice time at Longhi’s! Tim, the bartender was especially impressive with his service and welcoming personality. Thank you!
Cher
I made a reservation a long time ago for my large group of 13. When we arrived at our designated time, the Table was not ready. The service was absolutely horrible. We were there at least 45 minutes before the waiter ever took our order. The food was Marginal at best. The salad was a bag salad. Their signature dish of island macadamia nut crusted fish, which was mahi-mahi, was very dry. I would not recommend this restaurant
Atmosphere: 3
Food: 1
Service: 1
I never leave reviews but we had a very poor experience. All of the food came out luke warm. The plates were dirty. Not the quality we recall from a few years ago. Sadly we won't be going back.
We were 7 people , they didn't bring the food out for 2 People until the rest of us were done. The food was very bland.
We wanted Italian and were happy with menu but quality inconsistent. Salad and artichoke way over priced. Pasta with clams was very good. Staff is clearly stretched thin. Can't blame waiter but service didn't fit with price charged. Shouldn't have to ask for used plates to be taken away, etc.
Our server had just started. He used to be a bar tender, but wasn't familiar with Antica Carpano.
The food was spectacular. The service was friendly and efficient. Definitely would come back!
Atmosphere: 5
Food: 5
Service: 5
I paid $52 tonight for the worst veal piccata I’ve ever had!!! And when my husband asked for a little extra dressing for his $18 salad, they charged him an extra $2! On an island with many good restaurants, this one certainly didn’t measure up…..
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
While the food was excellent, we had terrible service. The restaurant wasn't very busy, yet the waitress pretty much ignored us once we had our food. It then took an inordinate amount of time to get our checks. We then discovered one of our credit cards was mixed up with another table. It took over 30 minutes for the waitress to correct the mistake.
Great dinner! The staff accommodated my special anniversary request and made the evening special.
Fettuccine Pomodoro delicious as always and my guest liked the veal (picatta style) served with asparagus done (grilled) just right! Pinot noir delicious with dinner entres. Scoops of coffee ice cream and macadamia nut ice cream were perfect after dinner treat! Espresso martini too! Believe our server's name was Mark --- attentive and kind. This is one of the best seaside restaurants on Kaanapali Beach out in front of the Marriott Ocean Club.
Waited for a host to check us in and couldn't find anyone. Servers passed by without a word. Restaurant was fairly empty and ambiance was not as i remember last I visited. Food was fair at best and not worth the price.
Our server was overwhelmed and the meal was a disaster from start to finish. It rained on us. We had to move to another table. The other server walked away from us when we explained that we had moved to get out of the drizzle. Our original server was unhelpful when we tried to ask about making some very easy substitutions. They had not made one of the ingredients for their cocktails but it took 15 minutes before he came back to tell us that. Our food came out at different times. He ignored us for about 20 minutes before we could flag him down for the check. Doubtful that we will ever go back.
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