Matias and Rafael were #focused, the subway cookies were a delectable sweet treat š¤¤š¤¤š¤¤
Atmosphere: 5
Food: 5
Service: 5
Blaine Tamura
This time that I went service was Slow!!! Waited in the for what felt like 30 mins, customer in front of me ordered 6 foot long subs, usually at other subways there 2 sandwich makers this location is 1, correction there was another girl when my subs was being created that came out from the back to help, what she was doing idk, remember this was after me waiting in line for 30 mins, I swear if my daughter didn't want subway I would have left, like the customer that was behind me.
Atmosphere: 3
Food: 2
Service: 1
Micah Tutuvanu
Food is good. Service is slow, and everything else was slow. They said āthere is no bread, you have to wait 30 minutesā. This is the second time Ive walked into that. My mother has too on multiple occasions. The workers are snarky and rude, and like to throw each other under the bus. The lady Angela was rude, and we feel as if lied on multiple occasions because she does not like to serve customers. I would not recommend. She also purposely takes her time while others wait, and speaks in a rude tone. I am all for taking your time, but she does not do it in a considerate manner. Funny the bread always runs out, but this Subway is not busy. Ive been to busier Subways in town where everything was prepped. Go elsewhere for your Subway or be prepared to spend 30+ minutes waiting for a sandwich because the workers like to lie.
Atmosphere: 1
Food: 5
Service: 1
Stvn
I never made a post on good or bad service-product in my life. However, after going to this place today, I am unable to justify spending my money there ever again.
Reason: I walked in, only one worker on shift, half the vegetables, meats, toppings, and breads are gone (no longer in stock, or have not been refilled). I was greeted when I walked in.
Meanwhile, there was five customers in line, and the worker (Breanne) on shift, is left all alone, to manage taking my order, taking out bread to refill, refilling vegetables containers (only when asked to), printing out receipts, taking other orders. FYI: This worker was wearing gloves touching everything in the kitchen, the reciepts, handles to doors, bread trays, etc., and unfortunately was not trained by management (or simply doesn't care) because she then proceeds to touch my bread and meat with her gloves still on. I asked her kindly to please change her nasty gloves, and she got frustrated, literally snarweld at me, and
Atmosphere: 1
Food: 1
Service: 1
jimmy moore
Awesome place !!!
Atmosphere: 5
Food: 5
Service: 5
Kekoa A.
Closed two hours early
Ariana Au
This location used to be our favorite, but it's gotten bad in terms of customer service and food. They only had flatbread available when we went. The other breads were not ready and about 5-10 people waited in the booths for the bread to be ready. They were short with us and didn't have good communication with the other patrons as to what was going on. I work in customer service. I understand half of the issue could be the owner not properly staffing this location (or even not offering decent benefits to work here). But running out of bread at a sandwich place is lowkey funny.
Atmosphere: 2
Food: 1
Service: 2
Isaiah Garza
Probably one of the lowest quality Subways Iāve ever been to. The produce looked dried out and discolored. Iāve never seen wrinkly jalapeƱos and dry cucumber slices before today. The fountain machine was not properly serviced. The Coca Cola was coming out white and every other drink was flat (I know because I painfully tried each one). When I asked to buy a bottled drink, they dismissed me so they could finish completing mobile orders while I was in store. The two young male sandwich artists that work here may need some managerial supervision considering all the deficiencies I witnessed. Make your own sub or go to ohana subā¦ way better quality.
Atmosphere: 1
Food: 1
Service: 1
Mariel Turner
The subway was so good!!!The employees were so nice n funny it was Rafael Matias n Jomary. I will most definitely be coming back all the time.
Atmosphere: 5
Food: 5
Service: 5
Myja Stevens
I REALLY LOVED THE YOUNG MAN NAMED MATIAS, HIS SERVICE AND TECHNIQUE OF THE SANDWICH HE WAS MAKING ME WAS SUPERB. WILL DEFINITELY BE COMING BACK. I ENJOY THIS LOCATION A LOT.
the employees here are really nice and they helped me pick what kind sandwich to get. i got the bmt and it was soooo ono. i never felt rushed or mistreated. they all really nice people here and i definitely going again soon?? good job subway
Atmosphere: 5
Food: 4
Service: 5
Lola Ohlin
Almost lost my gourd at this Subway! Service was terrible, I strolled in this morning to find āNatilieā nodding off at the at the counter with a big yellow glob of drool hanging out of her mouth dripping right into the ham bin, disgusting!and so rude! She didnāt even say hello or laugh at my impression of Sheldon from Big Bang Theory (I do it really really good). I went ahead and asked her for my regular order, but every time I tried to speak she would just cut me off by calling me an incel and then start āmewingā?
When I finally got my food I tried to use the restroom, but to my absolute astonishment, someone delivered an absolute screamer of doo doo feces in the terlet and it was done clogged. Worst experience of my life. Iād rather eat the Big Buford from Rallyās and die of a heart attack than eat here again.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Egg Cheese Wrap
Logan Ohlin
Almost lost my gourd at this Subway! Service was terrible, I strolled in this morning to find āNatilieā nodding off at the at the counter with a big yellow glob of drool hanging out of her mouth dripping right into the ham bin, disgusting!and so rude! She didnāt even say hello or laugh at my impression of Sheldon from Big Bang Theory (I do it really really good). I went ahead and asked her for my regular order, but every time I tried to speak she would just cut me off by calling me an incel and then start āmewingā?When I finally got my food I tried to use the restroom, but to my absolute astonishment, someone delivered an absolute screamer of doo doo feces in the terlet and it was done clogged. Worst experience of my life. Iād rather eat the Big Buford from Rallyās and die of a heart attack than eat here again.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Egg Cheese Wrap
Kikx Syxth
Better to get food from somewhere else. I'm the only costumer but the server was busy taking phone order so I understand. Once she finished she's didn't even bother to say Hi or sorry for the wait, also never even bother washing that darn hands. And after cashing out just went back to do something else not even saying thank you. Kaneole you need re-training girl subway @ mililani shopping center I know you can do better than this. What if I'm a secret shopper? Your store already failed ?. Also what the heck is that mixed meat left hanging by the sink ?never coming back there failure restaurant.
Food: 3
Service: 1
Marissa Marc (Satchiko Aimi Marie)
They are rude, loud and obnoxious their mouths busy talking to each other and they donāt care to greet customers coming in and out.donāt have manners.After you order the sandwich theyāll tell you the oven is not working, the sandwich looks nasty tasted terrible? you asked for a napkins and they donāt have napkins?10 minutes after, I asked for a cup same answer, like no napkins, no cups, no nothingdonāt have cups. My goodness!!! Itās terrible everything you asked they donāt have. they are more busy talking than working. Itās a big mistake going there The place is dirty too. Iām not happy, the service sucks!!!????
Matias and Rafael were #focused, the subway cookies were a delectable sweet treat š¤¤š¤¤š¤¤
Atmosphere: 5
Food: 5
Service: 5
This time that I went service was Slow!!! Waited in the for what felt like 30 mins, customer in front of me ordered 6 foot long subs, usually at other subways there 2 sandwich makers this location is 1, correction there was another girl when my subs was being created that came out from the back to help, what she was doing idk, remember this was after me waiting in line for 30 mins, I swear if my daughter didn't want subway I would have left, like the customer that was behind me.
Atmosphere: 3
Food: 2
Service: 1
Food is good. Service is slow, and everything else was slow. They said āthere is no bread, you have to wait 30 minutesā. This is the second time Ive walked into that. My mother has too on multiple occasions. The workers are snarky and rude, and like to throw each other under the bus. The lady Angela was rude, and we feel as if lied on multiple occasions because she does not like to serve customers. I would not recommend. She also purposely takes her time while others wait, and speaks in a rude tone. I am all for taking your time, but she does not do it in a considerate manner. Funny the bread always runs out, but this Subway is not busy. Ive been to busier Subways in town where everything was prepped. Go elsewhere for your Subway or be prepared to spend 30+ minutes waiting for a sandwich because the workers like to lie.
Atmosphere: 1
Food: 5
Service: 1
I never made a post on good or bad service-product in my life. However, after going to this place today, I am unable to justify spending my money there ever again.
Reason:
I walked in, only one worker on shift, half the vegetables, meats, toppings, and breads are gone (no longer in stock, or have not been refilled). I was greeted when I walked in.
Meanwhile, there was five customers in line, and the worker (Breanne) on shift, is left all alone, to manage taking my order, taking out bread to refill, refilling vegetables containers (only when asked to), printing out receipts, taking other orders.
FYI:
This worker was wearing gloves touching everything in the kitchen, the reciepts, handles to doors, bread trays, etc., and unfortunately was not trained by management (or simply doesn't care) because she then proceeds to touch my bread and meat with her gloves still on. I asked her kindly to please change her nasty gloves, and she got frustrated, literally snarweld at me, and
Atmosphere: 1
Food: 1
Service: 1
Awesome place !!!
Atmosphere: 5
Food: 5
Service: 5
Closed two hours early
This location used to be our favorite, but it's gotten bad in terms of customer service and food. They only had flatbread available when we went. The other breads were not ready and about 5-10 people waited in the booths for the bread to be ready. They were short with us and didn't have good communication with the other patrons as to what was going on. I work in customer service. I understand half of the issue could be the owner not properly staffing this location (or even not offering decent benefits to work here). But running out of bread at a sandwich place is lowkey funny.
Atmosphere: 2
Food: 1
Service: 2
Probably one of the lowest quality Subways Iāve ever been to. The produce looked dried out and discolored. Iāve never seen wrinkly jalapeƱos and dry cucumber slices before today. The fountain machine was not properly serviced. The Coca Cola was coming out white and every other drink was flat (I know because I painfully tried each one). When I asked to buy a bottled drink, they dismissed me so they could finish completing mobile orders while I was in store. The two young male sandwich artists that work here may need some managerial supervision considering all the deficiencies I witnessed. Make your own sub or go to ohana subā¦ way better quality.
Atmosphere: 1
Food: 1
Service: 1
The subway was so good!!!The employees were so nice n funny it was Rafael Matias n Jomary. I will most definitely be coming back all the time.
Atmosphere: 5
Food: 5
Service: 5
I REALLY LOVED THE YOUNG MAN NAMED MATIAS, HIS SERVICE AND TECHNIQUE OF THE SANDWICH HE WAS MAKING ME WAS SUPERB. WILL DEFINITELY BE COMING BACK. I ENJOY THIS LOCATION A LOT.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Restaurantji Recommends
the employees here are really nice and they helped me pick what kind sandwich to get. i got the bmt and it was soooo ono. i never felt rushed or mistreated. they all really nice people here and i definitely going again soon?? good job subway
Atmosphere: 5
Food: 4
Service: 5
Almost lost my gourd at this Subway! Service was terrible, I strolled in this morning to find āNatilieā nodding off at the at the counter with a big yellow glob of drool hanging out of her mouth dripping right into the ham bin, disgusting!and so rude! She didnāt even say hello or laugh at my impression of Sheldon from Big Bang Theory (I do it really really good). I went ahead and asked her for my regular order, but every time I tried to speak she would just cut me off by calling me an incel and then start āmewingā?
When I finally got my food I tried to use the restroom, but to my absolute astonishment, someone delivered an absolute screamer of doo doo feces in the terlet and it was done clogged. Worst experience of my life. Iād rather eat the Big Buford from Rallyās and die of a heart attack than eat here again.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Egg Cheese Wrap
Almost lost my gourd at this Subway! Service was terrible, I strolled in this morning to find āNatilieā nodding off at the at the counter with a big yellow glob of drool hanging out of her mouth dripping right into the ham bin, disgusting!and so rude! She didnāt even say hello or laugh at my impression of Sheldon from Big Bang Theory (I do it really really good). I went ahead and asked her for my regular order, but every time I tried to speak she would just cut me off by calling me an incel and then start āmewingā?When I finally got my food I tried to use the restroom, but to my absolute astonishment, someone delivered an absolute screamer of doo doo feces in the terlet and it was done clogged. Worst experience of my life. Iād rather eat the Big Buford from Rallyās and die of a heart attack than eat here again.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Egg Cheese Wrap
Better to get food from somewhere else. I'm the only costumer but the server was busy taking phone order so I understand. Once she finished she's didn't even bother to say Hi or sorry for the wait, also never even bother washing that darn hands. And after cashing out just went back to do something else not even saying thank you. Kaneole you need re-training girl subway @ mililani shopping center I know you can do better than this. What if I'm a secret shopper? Your store already failed ?. Also what the heck is that mixed meat left hanging by the sink ?never coming back there failure restaurant.
Food: 3
Service: 1
They are rude, loud and obnoxious their mouths busy talking to each other and they donāt care to greet customers coming in and out.donāt have manners.After you order the sandwich theyāll tell you the oven is not working, the sandwich looks nasty tasted terrible? you asked for a napkins and they donāt have napkins?10 minutes after, I asked for a cup same answer, like no napkins, no cups, no nothingdonāt have cups. My goodness!!! Itās terrible everything you asked they donāt have. they are more busy talking than working. Itās a big mistake going there The place is dirty too. Iām not happy, the service sucks!!!????
Atmosphere: 1
Food: 1
Service: 1
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