During a recent business trip to Hilo, I was referred to the Hilo Coffee Mill for its excellent coffee, particularly the Ka'U blend. When I searched for it on Google Maps, it informed me that the place might be closed. So, I decided to call and confirm. Fortunately, a very nice woman answered the phone and told me that they, in fact, were closed for the day and that she was just there to do some 'paperwork.' When I explained to her that I was just visiting Hilo and that my wife was an avid coffee drinker, she graciously said to come by. Sure enough, I was treated exceptionally well, despite purchasing just a pound of the dark roast. She even make a fresh pot of coffee, in case I wanted some. Customer service is few and far between in today's fast-paced world. But, on that day I was proven wrong! Thank you very much, Hilo Coffee Mill! You definitely are high on my list for today's Thanksgiving Day celebration!
Atmosphere: 5
Food: 5
Service: 5
Whitney Z.
This place is absolutely beautiful ! The coffee they produce here is top tier . We had to get a few bags to bring back home. The staff is super friendly and helpful - and don’t forget to get a cup of joe on your way out. Best coffee in Hilo ! Will be back.
Atmosphere: 5
Food: 5
Service: 5
Tyler C
Left when they pulled out a jug of coffee instead of using the espresso machine. That’s wild to charge that kind of money for that. Not really espresso.
Jonathan Sauder
Very nice coffee shop and roaster
Atmosphere: 3
Food: 4
Service: 5
Sean Meyer
I wouldn't go super far out of the way to come here, but if you're driving around this area then it's completely worth it. Very quick detour, and they have lots of different coffees out that you can taste for free. I liked them all, and it's fun to taste the differences side by side.
The coffee shop makes a fantastic latte as well, one of the best I've ever had.
Megan Wyatt
Great coffee. Ube cold foam was delicious.
Atmosphere: 5
Food: 5
Service: 5
박지원
I ordered an iced latte. They make iced lattes with drip coffee, not espresso machines. It really doesn't taste good. It's the worst. It's a waste of money.
Food: 1
Aaron Thomas
very smooth coffee and a lot of gifts you can snag here… atmosphere was fine for a quick to-go coffee… I almost missed the turn in as google maps directs you to enter after the turn in
Atmosphere: 3
Food: 5
Service: 5
Keri Bigelow
I like to go on Saturday mornings when they have the Farmers Market. I get some fresh baked goods and good coffee
Atmosphere: 4
Food: 4
Service: 4
George Salloum
This is a must stop for coffee lovers. I'm a big coffee connoisseur, always seeking out the best coffee, having different coffee shipped to me from around the world. But the coffee I got here, from Ka au was one of the best coffees I've ever had! Mary who runs place is awesome and knows her stuff.
Best coffee I've ever had!!! Hands down . Will be ordering online as soon as I get back home.
Sarah Hynes
The Hilo Coffee Mill tour is a must-do if you're staying on the big island. The coffee farm itself is on 24 acres, but has a quiet and calm feel to it - not at all crowded and everyone is incredibly friendly. The tour was just Jeanette (the owner), my husband, and myself. She showed us the roasting room, the drying area, the coffee plants, and some special stops along the way. At the end, you get an opportunity to taste test some different coffees in their store, where they also have a full cafe set up if you'd prefer to just grab a cup and go. We ended up buying several bags to take home as well, which they were nice enough to ship! Jeanette's passion for coffee is evident in what she does, and she goes above and beyond to provide you with a great experience!
Angie Han
Raw coffee here is handsdown the best in Hawaii. The service level is amazing as well
Laurie Buxton
The coffee here is delicious and unique and if you can, I highly recommend booking a tour with Jeanette. We had a fantastic tour that was educational, interactive, and extremely personable at a very relaxed pace. All of the staff here were friendly and engaging. Our time here will certainly be one of the highlights of our vacation here. Thank you! ?
Atmosphere: 5
Food: 5
Service: 5
Jessica Dreier
Excellent tour. Very informative. Even got to try the coffee fruit! Recommend checking it out even if you're not a coffee person.
During a recent business trip to Hilo, I was referred to the Hilo Coffee Mill for its excellent coffee, particularly the Ka'U blend. When I searched for it on Google Maps, it informed me that the place might be closed. So, I decided to call and confirm. Fortunately, a very nice woman answered the phone and told me that they, in fact, were closed for the day and that she was just there to do some 'paperwork.' When I explained to her that I was just visiting Hilo and that my wife was an avid coffee drinker, she graciously said to come by. Sure enough, I was treated exceptionally well, despite purchasing just a pound of the dark roast. She even make a fresh pot of coffee, in case I wanted some. Customer service is few and far between in today's fast-paced world. But, on that day I was proven wrong! Thank you very much, Hilo Coffee Mill! You definitely are high on my list for today's Thanksgiving Day celebration!
Atmosphere: 5
Food: 5
Service: 5
This place is absolutely beautiful ! The coffee they produce here is top tier . We had to get a few bags to bring back home. The staff is super friendly and helpful - and don’t forget to get a cup of joe on your way out. Best coffee in Hilo ! Will be back.
Atmosphere: 5
Food: 5
Service: 5
Left when they pulled out a jug of coffee instead of using the espresso machine. That’s wild to charge that kind of money for that. Not really espresso.
Very nice coffee shop and roaster
Atmosphere: 3
Food: 4
Service: 5
I wouldn't go super far out of the way to come here, but if you're driving around this area then it's completely worth it. Very quick detour, and they have lots of different coffees out that you can taste for free. I liked them all, and it's fun to taste the differences side by side.
The coffee shop makes a fantastic latte as well, one of the best I've ever had.
Great coffee. Ube cold foam was delicious.
Atmosphere: 5
Food: 5
Service: 5
I ordered an iced latte. They make iced lattes with drip coffee, not espresso machines. It really doesn't taste good. It's the worst. It's a waste of money.
Food: 1
very smooth coffee and a lot of gifts you can snag here… atmosphere was fine for a quick to-go coffee… I almost missed the turn in as google maps directs you to enter after the turn in
Atmosphere: 3
Food: 5
Service: 5
I like to go on Saturday mornings when they have the Farmers Market. I get some fresh baked goods and good coffee
Atmosphere: 4
Food: 4
Service: 4
This is a must stop for coffee lovers. I'm a big coffee connoisseur, always seeking out the best coffee, having different coffee shipped to me from around the world. But the coffee I got here, from Ka au was one of the best coffees I've ever had! Mary who runs place is awesome and knows her stuff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best coffee I've ever had!!! Hands down . Will be ordering online as soon as I get back home.
The Hilo Coffee Mill tour is a must-do if you're staying on the big island. The coffee farm itself is on 24 acres, but has a quiet and calm feel to it - not at all crowded and everyone is incredibly friendly. The tour was just Jeanette (the owner), my husband, and myself. She showed us the roasting room, the drying area, the coffee plants, and some special stops along the way. At the end, you get an opportunity to taste test some different coffees in their store, where they also have a full cafe set up if you'd prefer to just grab a cup and go. We ended up buying several bags to take home as well, which they were nice enough to ship! Jeanette's passion for coffee is evident in what she does, and she goes above and beyond to provide you with a great experience!
Raw coffee here is handsdown the best in Hawaii. The service level is amazing as well
The coffee here is delicious and unique and if you can, I highly recommend booking a tour with Jeanette. We had a fantastic tour that was educational, interactive, and extremely personable at a very relaxed pace. All of the staff here were friendly and engaging. Our time here will certainly be one of the highlights of our vacation here. Thank you! ?
Atmosphere: 5
Food: 5
Service: 5
Excellent tour. Very informative. Even got to try the coffee fruit! Recommend checking it out even if you're not a coffee person.
Atmosphere: 5
Service: 5
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