Dunkin'

1170 Kuala St Suite 300, Pearl City
(808) 456-7060

Recent Reviews

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Tracy Nicole

Excellent coffee in

Atmosphere: 5

Food: 5

Service: 5

Genki Sushi

Donuts were hard, coffee tasted inconsistent. Same order… sometimes it’s bitter, sometimes it’s sweet. Staff were nice though! Hence the 3 stars.

Jacob Proffer

Always understaffed, and drive through only in the morning. You can't order if you walk up or ride a bicycle.

And the food was dry and stale, low quality. And whoever's operating this location does not value your time or hard-earned money.

They would probably gain business if they added more employees, because people leave the drive-thru line because it's too long.

Atmosphere: 1

Food: 1

Service: 1

Bianca Lariosa

Can’t get food because their walk-in is always closed. I work in the area and had to carpool with husband who works somewhere else so he drops me off. The drive thru is always busy. So what happens to people who don’t have a car? Disappointing experience. Their staffing constraints should not interfere with their quality of service. Upper management needs to get it together.

Atmosphere: 1

Service: 1

Vivienne V

"Open" but for drive thru only ? , locked the front door without any signs ALL THE TIME and they were all ignoring me standing in the front waiting.

Jia Kwang

I tried to visit everyday but mostly they just serve "drive through" only, had to walk away wasting my time, they even turned off "mobile order" on the app. I understand that yall are short staff because of the "sign" but today when I came, it was not busy in drive through but yall still locked the front door ( without the signs and there were more than 2-3 workers inside ).
There was one time i ordered Latte n they made it super quick, ig its a good thing that they serving fast but the drink turned out weird, SOUR.
Some workers here are pretty nice but also some of them will never know theyre working as customer service for a fast food place base to their attitude. Anyways not really a good vibe, too many things happened.

Atmosphere: 1

Food: 1

Service: 2

Ngoc Bich Vu

"Open" but for drive thru only ? , locked the front door without any signs ALL THE TIME and they were all ignoring me standing in the front waiting.

Myu F

This location is mobile app order with drive through only.
Poor us and the other guy had to turn away when we read the sign.
And they don't have the donuts I like either online.
I do like dunkin, so I guess I have to go other locations

Atmosphere: 1

Food: 3

Service: 1

Give Aloha

While waiting for my order kaylee and the other younger crew making fun of the customer’s order on drive thru. They’re both unprofessional. The vanilla ice coffee i ordered is horrible, All i can taste is black ice coffee. They both have time to make fun of everyone but dont know how to do their job right. Dont waste your money here this is the worst dunkin donut.

Atmosphere: 1

Food: 1

Service: 1

Nadine C. (Auntie Nadine)

I appreciate the drive-through a lot! There are many incentives like Mobile Mondays when you get double points on the app! Today, I got triple points for getting a drink! It's such a convenient location!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Alan Loo

My go-to for donuts. Easy to order with the app. Easy pick up.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Andy Poon

Order large Frozen Matcha Latte, it was very poorly executed. Had much better ones in East Coast but the one here it so blend to no taste. Barely able to taste the matcha flavour. Super disappointed that’s all I could say.

Atmosphere: 3

Food: 1

Service: 3

Peyton Donna

It is 5:14am. Why is your store still closed? I was going to buy a dozen donuts but I can not because your store is not open. Maybe you all should consider changing the hours :)

Service: 1

Recommended dishes: Donuts

J C

The donuts at this place are truly exceptional and rank among the best I've ever had. However, it's worth noting that the drive to get here can sometimes be quite long, and even the lines inside are a testament to how popular and delicious their offerings are. To bypass the wait, I've found it convenient to place my order online and schedule a pickup time. This way, I can simply walk in and grab my order without having to wait in line, which is a feature I truly appreciate.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Donuts

Haynflip777

This is great customer services great, I had a spam and eggs breakfast sandwich it was really great

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sausage Egg and Cheese, Croissant, Donuts

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