Jack In The Box
700 Lower Main St, Wailuku
(808) 249-2943
Recent Reviews
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Garbage no go
The staff is always great and hard working. I did let the employee know that if it takes 40 minutes for a mobile order, then you shouldn’t be accepting them. It’s not fair to the team members working there. This has been a consistent problem. One time I left after none of the cars moved forward for 27 minutes. This was about a month and a half ago. Or two. And it was just for a breakfast sandwich.
And if you don’t have enough staff, you shouldn’t be open and you definitely shouldn’t be accepting more than drive thru and dine in. This just happened a third time tonight. And I meant to tell the sweet employee that she should let management and owner know.
I think the sweet worker was Myrna G.
Atmosphere: 5
Food: 5
Service: 3
Good food good service bathrooms were blocked off but you could use them if you didn't mind using the men's, the door locked. The restaurant looked sad, three tables and a whole bunch of deconstruction supplies piled high while you ate. Poor place 😞
Atmosphere: 2
Food: 5
Service: 5
Made an online order to pick up from this location. When we went in to pick up our order we saw a sign that said no working grills. Online didnt say anything about no working grill. All we did was ask how we get our refund since the grill isn't working. We was met with attitude and eyes being rolled. What kind of customer service is that.
Atmosphere: 1
Service: 1
Pretty fun location. I think there was bullet holes in one of the windows. One of the doors was locked close with a ratchet strap, and there was a rooster inside
Atmosphere: 1
Food: 4
Service: 2
Ehh food okay service bunk
Atmosphere: 1
Food: 4
Service: 2
This was the most dirty, worse jack in the box I’ve ever been too. The manager himself didn’t use any gloves and was handling cash, food, boxes and everything else. They have spots for you to sit and eat but have bathrooms blocked off so can’t even wash your hands or use the bathroom. It looks like they never clean the cooking area. Very disappointing. I have never ever seen such disgusting Jack in the box in my life like this.
Atmosphere: 1
Service: 1
1/2/25. Ordered 12:14. 2 tacos and a jr bacon burger. Got our food at 12:45. Would McDonald's been faster?
Atmosphere: 1
Food: 4
Service: 1
Wheelchair accessibility: 2 Placard stalls are available in this parking lot.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Curly Fries
Worst ever
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast and good prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
I ordered food in the drive through. An hour after ordering, while I was still driving around, my drink bled through the bottom of my cup and filled my entire cup holder with soda.
So now employees use cars to block the drive thru. If you don't want to work, then should close the store. Why open?
Atmosphere: 1
Food: 1
Service: 1
Just not very good.
Atmosphere: 2
Food: 2
Service: 2
A little slow. But good place!!
Atmosphere: 4
Food: 4
Service: 4
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