This is my home in Waimea. The staff here are amazing and they just keep going no matter how busy it gets. And they have ceramic mugs!
Food: 5
Service: 5
riicky fajardo
Food service SO SLOWWW never got the food
Food: 1
Service: 1
Steven Taylor
Long wait times, drink is mostly ice, ordered extra lemonade, and idk if it's the ice filled to the top, but it seems like there might actually be less lemonade than normal.
Location is nice though and the only starbucks around the immediate area.
Atmosphere: 4
Food: 2
Service: 2
Brooke Ashley
Came on 6/20 and deeply regretted not waiting for the drive back to Kona to my usual Starbucks. Avoid this location if you can bc the staff is very rude, actively avoids helping customers, and just not great lol…2nd time my drink was missing espresso shots …thanks for the large ice and milk!
Atmosphere: 1
Food: 1
Service: 1
Kayley Felix
Today at the Waimea Starbucks, there was an incredibly rude customer. She grabbed the wrong drinks, then came back in to berate the baristas, continuing to do so even after the issue (her own mistake) was sorted out. As they made her drinks for her, she kept angrily insisting they were incorrect (apparently the chai latte did not LOOK like a chai latte, and no amount of confirmation could convince her otherwise). I just wanted to leave this review to comment on how well the baristas on staff today responded. People like that can be hard to respond to in a calm and polite manner, but that's exactly what they did as they remade the drinks a few times. They didn't engage her ire, rather calmly apologizing when reason didn't work, and continued to help other customers. I know y'all have been short staffed lately and having issues, but you're doing fantastic. Keep up the good work! :)
Atmosphere: 5
Food: 5
Service: 5
BlazeTheDoja
It's a starbucks.... yep
Atmosphere: 3
Food: 3
Service: 5
Ro A P
I waited almost 15 mins for my drink and it's apparent that a quarter of it is missing. I watched the barista make it in front of me and this is the first time I ever experienced this. I ordered a venti shaken espresso and I was missing a quarter of my drink. This is unacceptable and so disappointing. I was running late and needed to go, so I didn't have time to ask for a solution. I usually enjoy my drinks from here and have never been so dissatisfied. I don't know what happened!
Atmosphere: 3
Food: 1
Service: 2
Nathan Jirka
Decent Starbucks convenient location. And nice staff.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frappuccino, Chocolate Chip Cookie, Mango Dragon Fruit Refresher with Lemonade, Pound Cake
R Van Vleck
Typical Starbucks and all that comes with that fact. Staff was friendly as to be expected with the constant line of customers at this location. However, the drink took longer than I would have expected and was honestly the worst Carmel macchiato I have ever had from Starbucks, and I've had plenty. I usually stop at this location at least once every trip to the island, but not sure that I will after this experience. Hoping it was just a one off miss-made drink. I was already in the car and down the road before I realized the drink wasn't tasting right, and not just needing to be mixed up.
Atmosphere: 4
Service: 5
Mike
Sorry- supposed to be WAIKOLOA location. The guy with the mask always on (don’t care either way about masks,btw) is always grumpy and sometimes gets drinks wrong (not always, sometimes they are yummy).
Everyone else is super friendly and goes above beyond!
Parking: Sometimes stup1d fahkahs like park in front of the walkway (even though there’s takeout parking literally 2 meters away) like they own the world. Doesn’t affect Starbucks workers or quality though- just shows the type of m0r0ns out there these days.
Sorry- supposed to be WAIKOLOA location.The guy with the mask always on (don’t care either way about masks,btw) is always grumpy and sometimes gets drinks wrong (not always, sometimes they are yummy).Everyone else is super friendly and goes above beyond!
Parking: Sometimes stup1d fahkahs like park in front of the walkway (even though there’s takeout parking literally 2 meters away) like they own the world.Doesn’t affect Starbucks workers or quality though- just shows the type of m0r0ns out there these days.
Wheelchair accessibility: It is!
Atmosphere: 4
Food: 5
Service: 4
Max Iguchi
Normal starbucks very good.
Atmosphere: 5
Food: 5
Service: 5
Malena Kea
Always smiles!
Atmosphere: 5
Food: 5
Service: 5
Action Jackson
Always relaxed, never packed. I sit. I sip. I charge up my phone. I travel on to my destination via the Heleon bus.
Michelle Porter
Visiting for the first time, I was pleasantly surprised at how this location felt more like a local coffee shop than a corporate chain. A cheerful girl was ready to take my order immediately and was happy to help me decide what to get, while a chipper young man got my frappaccino ready right away. Definitely a local vibe, with the kupuna relaxing and talking story. And my Java Chip Frap with a double shot of mint sure hit the spot! Mahalo to all the kind, hard working folks at this location!
This is my home in Waimea. The staff here are amazing and they just keep going no matter how busy it gets. And they have ceramic mugs!
Food: 5
Service: 5
Food service SO SLOWWW never got the food
Food: 1
Service: 1
Long wait times, drink is mostly ice, ordered extra lemonade, and idk if it's the ice filled to the top, but it seems like there might actually be less lemonade than normal.
Location is nice though and the only starbucks around the immediate area.
Atmosphere: 4
Food: 2
Service: 2
Came on 6/20 and deeply regretted not waiting for the drive back to Kona to my usual Starbucks. Avoid this location if you can bc the staff is very rude, actively avoids helping customers, and just not great lol…2nd time my drink was missing espresso shots …thanks for the large ice and milk!
Atmosphere: 1
Food: 1
Service: 1
Today at the Waimea Starbucks, there was an incredibly rude customer. She grabbed the wrong drinks, then came back in to berate the baristas, continuing to do so even after the issue (her own mistake) was sorted out. As they made her drinks for her, she kept angrily insisting they were incorrect (apparently the chai latte did not LOOK like a chai latte, and no amount of confirmation could convince her otherwise). I just wanted to leave this review to comment on how well the baristas on staff today responded. People like that can be hard to respond to in a calm and polite manner, but that's exactly what they did as they remade the drinks a few times. They didn't engage her ire, rather calmly apologizing when reason didn't work, and continued to help other customers. I know y'all have been short staffed lately and having issues, but you're doing fantastic. Keep up the good work! :)
Atmosphere: 5
Food: 5
Service: 5
It's a starbucks.... yep
Atmosphere: 3
Food: 3
Service: 5
I waited almost 15 mins for my drink and it's apparent that a quarter of it is missing. I watched the barista make it in front of me and this is the first time I ever experienced this. I ordered a venti shaken espresso and I was missing a quarter of my drink. This is unacceptable and so disappointing. I was running late and needed to go, so I didn't have time to ask for a solution. I usually enjoy my drinks from here and have never been so dissatisfied. I don't know what happened!
Atmosphere: 3
Food: 1
Service: 2
Decent Starbucks convenient location. And nice staff.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frappuccino, Chocolate Chip Cookie, Mango Dragon Fruit Refresher with Lemonade, Pound Cake
Typical Starbucks and all that comes with that fact. Staff was friendly as to be expected with the constant line of customers at this location. However, the drink took longer than I would have expected and was honestly the worst Carmel macchiato I have ever had from Starbucks, and I've had plenty. I usually stop at this location at least once every trip to the island, but not sure that I will after this experience. Hoping it was just a one off miss-made drink. I was already in the car and down the road before I realized the drink wasn't tasting right, and not just needing to be mixed up.
Atmosphere: 4
Service: 5
Sorry- supposed to be WAIKOLOA location.
The guy with the mask always on (don’t care either way about masks,btw) is always grumpy and sometimes gets drinks wrong (not always, sometimes they are yummy).
Everyone else is super friendly and goes above beyond!
Parking: Sometimes stup1d fahkahs like park in front of the walkway (even though there’s takeout parking literally 2 meters away) like they own the world.
Doesn’t affect Starbucks workers or quality though- just shows the type of m0r0ns out there these days.
Wheelchair accessibility: It is!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Sorry- supposed to be WAIKOLOA location.The guy with the mask always on (don’t care either way about masks,btw) is always grumpy and sometimes gets drinks wrong (not always, sometimes they are yummy).Everyone else is super friendly and goes above beyond!
Parking: Sometimes stup1d fahkahs like park in front of the walkway (even though there’s takeout parking literally 2 meters away) like they own the world.Doesn’t affect Starbucks workers or quality though- just shows the type of m0r0ns out there these days.
Wheelchair accessibility: It is!
Atmosphere: 4
Food: 5
Service: 4
Normal starbucks very good.
Atmosphere: 5
Food: 5
Service: 5
Always smiles!
Atmosphere: 5
Food: 5
Service: 5
Always relaxed, never packed. I sit. I sip. I charge up my phone. I travel on to my destination via the Heleon bus.
Visiting for the first time, I was pleasantly surprised at how this location felt more like a local coffee shop than a corporate chain. A cheerful girl was ready to take my order immediately and was happy to help me decide what to get, while a chipper young man got my frappaccino ready right away. Definitely a local vibe, with the kupuna relaxing and talking story. And my Java Chip Frap with a double shot of mint sure hit the spot! Mahalo to all the kind, hard working folks at this location!
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