“Was in drive through for about 25 minutes, left and went home. Came back about an hour later but this time went in and got take out. Waited half an hour for my order. Seems crew was working hard. No one was goofing off. I guess Wendy's across the street so everyone went here. MANAGEMENT should have stepped up and brought in other crew members to help out. The front person was going nuts,he needed help. The crew in back needed help too with the drive through needing help.“
“Drive thru used to be more of a pain than a convenience at every jack in the box, even the outer islands. They couldn't hear you, and you couldn't hear them, and to make it worse, they could barely speak English, so if they can barely speak English, then they can't understand the words that's coming out of my mouth. I'm yelling my order from the top of my lungs at the Mililani Jack in the box that the Wahiawa Jack in the box could hear me. It's funny now but not back then. They must have upgraded their intercom system cause now they speak good English and you can hear them clearly, because before you couldn't understand JACK SH..“
“Ive waited for like 10 min. In the drive thru ( around 10:15 pm ) its not that really busy night , but they handed out my food fresh and hot ? thats why i like coming back to this location . I dont mind waiting for too long as long as my food is hot and fresh . ?“