They may be busy but more that 30min extra wait from an online order that is unexceptable. Ain't coming back here again. Would have been faster to wait in line.
Tseegy
This place is spacious, super clean, and well-maintained! ?? It has a bathroom, but parking is limited. ? Staff are friendly and quick to assist! ?? Great location overall. Highly recommend! ? No complaints at all.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fortune Cookie, Kung Pao Chicken & Orange Chicken, Orange Chicken over Vegetable
Leo Jamias
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Plate - 2 Half Sides
Jon
Always great service at this location & the food is always fresh & hot. Jane an employee told us about the Panda App & helped us & waited patiently for us to download it so we could get a discount. She was so helpful & accommodating! Now we will use our Panda App all the time thanks to Jane at Panda Express Waipio Hawaii.
Atmosphere: 4
Food: 4
Service: 4
Maria Lopez
Probably the best Panda I’ve been to for customer service & food quality. Caesar was extremely attentive and provided great customer service. I didn’t catch the manager’s name but she was also extremely attentive and friendly. I always seem to get a fork or sauce left behind at a different location but Caesar double checked everything for me to make sure I was good to go. 10/10, will be visiting them more ☺️
Atmosphere: 5
Food: 5
Service: 5
JER Realty
Friendly
Atmosphere: 5
Food: 5
Service: 5
John Kavanagh
Vegetarian options: Egg plant and Tofu
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Veggie Spring Rolls 2, Black Pepper Angus Steak, Kung Pao Chicken & Orange Chicken
Leon BIGPAKE Ho
Aloha peoples; so we all know what Pandas offers and it's straight up Cali style chinese or Asian food that is good and usually always satisfying. Don't get me wrong it's not true chinese but it's still good. This location sometimes can be quick and good but sometimes the staff can be slow or unattentive to it's customers that are in line. They worry more about phone orders,and to me that's a no no. You must focus on customers in front of you always.
LadyLiss808
Horrible! From the food, to the customer service, to the management. Placed an online order via pandaexpress.com at 6pm for a 7:15pm pick up, more than enough time for this establishment to prep, cook, & have my family meal & 2 sides of ragoons ready right? NOPE! Drive into Laniakea Plaza at about 7:10 pm, lots of parking & Panada has only 2 customers inside, yay! But that's where all the "yay"s end. Went on in & let the young lady know I was there to pick up my online order, gave her my name, & she then quickly looks on the computer & tells me my order isn't there. I then show her the confirmation email from Panda as well as the text from my cc company confirming the charges from pandaexpress.com. This girl must be learning at the school of no f*%k$ because she simply shrugged & repeated that my order wasn't in the system. No apology, no attempt to ask someone else to try & take look in the system to see what's going on, not even bothering to ask what I ordered...just dismissed me to help ummmm no one. Unless Casper was there & he was trying to get his family meal. So I paused, smiled, & asked for the manager. And wouldn't you know it, the manager was there in background this entire time, listening but not helping...WOW! The manager then looks on the computer, actually scrolls down & finds my order that's been in THEIR system since 6pm. Got my order at almost 7:40 pm & the food was disgusting. Everything was oily & burnt (even the broccoli), mushy fried rice, nasty over-battered orange chicken, spoiled string beans, & inedible oil drenched runny cream cheese filled ragoons. NEVER AGAIN! Avoid this location if at all possible, there's another Panda in Waikele or if you're going the opposite direction, there's one in Mililani.
For a fast food restaurant, their food was good and reasonably priced. They had several selections of main entrees. I would return.
Missagh Rajaei
Panda ? panda
O Noelani Keia
Chow mein was on the dry side. Dine-In not availabe. Wrong order was taken as well. Upon entering no greeting and place just felt hmph, not exciting. So food tasted like how they were working.... Bland!
kiai kaalele
It's Panda, this one is pretty good though the area is busy especially with all the Starbucks monkeys getting there overpriced fix
J. K.
Fast and friendly service and staff. The food is consistant and prices are decent.
They may be busy but more that 30min extra wait from an online order that is unexceptable. Ain't coming back here again. Would have been faster to wait in line.
This place is spacious, super clean, and well-maintained! ?? It has a bathroom, but parking is limited. ? Staff are friendly and quick to assist! ?? Great location overall. Highly recommend! ? No complaints at all.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fortune Cookie, Kung Pao Chicken & Orange Chicken, Orange Chicken over Vegetable
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Plate - 2 Half Sides
Always great service at this location & the food is always fresh & hot. Jane an employee told us about the Panda App & helped us & waited patiently for us to download it so we could get a discount. She was so helpful & accommodating! Now we will use our Panda App all the time thanks to Jane at Panda Express Waipio Hawaii.
Atmosphere: 4
Food: 4
Service: 4
Probably the best Panda I’ve been to for customer service & food quality. Caesar was extremely attentive and provided great customer service. I didn’t catch the manager’s name but she was also extremely attentive and friendly. I always seem to get a fork or sauce left behind at a different location but Caesar double checked everything for me to make sure I was good to go. 10/10, will be visiting them more ☺️
Atmosphere: 5
Food: 5
Service: 5
Friendly
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Egg plant and Tofu
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Veggie Spring Rolls 2, Black Pepper Angus Steak, Kung Pao Chicken & Orange Chicken
Aloha peoples; so we all know what Pandas offers and it's straight up Cali style chinese or Asian food that is good and usually always satisfying. Don't get me wrong it's not true chinese but it's still good. This location sometimes can be quick and good but sometimes the staff can be slow or unattentive to it's customers that are in line. They worry more about phone orders,and to me that's a no no. You must focus on customers in front of you always.
Horrible! From the food, to the customer service, to the management. Placed an online order via pandaexpress.com at 6pm for a 7:15pm pick up, more than enough time for this establishment to prep, cook, & have my family meal & 2 sides of ragoons ready right? NOPE! Drive into Laniakea Plaza at about 7:10 pm, lots of parking & Panada has only 2 customers inside, yay! But that's where all the "yay"s end. Went on in & let the young lady know I was there to pick up my online order, gave her my name, & she then quickly looks on the computer & tells me my order isn't there. I then show her the confirmation email from Panda as well as the text from my cc company confirming the charges from pandaexpress.com. This girl must be learning at the school of no f*%k$ because she simply shrugged & repeated that my order wasn't in the system. No apology, no attempt to ask someone else to try & take look in the system to see what's going on, not even bothering to ask what I ordered...just dismissed me to help ummmm no one. Unless Casper was there & he was trying to get his family meal. So I paused, smiled, & asked for the manager. And wouldn't you know it, the manager was there in background this entire time, listening but not helping...WOW! The manager then looks on the computer, actually scrolls down & finds my order that's been in THEIR system since 6pm. Got my order at almost 7:40 pm & the food was disgusting. Everything was oily & burnt (even the broccoli), mushy fried rice, nasty over-battered orange chicken, spoiled string beans, & inedible oil drenched runny cream cheese filled ragoons. NEVER AGAIN! Avoid this location if at all possible, there's another Panda in Waikele or if you're going the opposite direction, there's one in Mililani.
Can’t even dine in or use the bathrooms.
Restaurantji Recommends
For a fast food restaurant, their food was good and reasonably priced. They had several selections of main entrees. I would return.
Panda ? panda
Chow mein was on the dry side. Dine-In not availabe. Wrong order was taken as well. Upon entering no greeting and place just felt hmph, not exciting. So food tasted like how they were working.... Bland!
It's Panda, this one is pretty good though the area is busy especially with all the Starbucks monkeys getting there overpriced fix
Fast and friendly service and staff. The food is consistant and prices are decent.
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