Popeyes Louisiana Kitchen

Order breasts? They give you thighs. Complain and get a credit? They still give you thighs when you order again. Your friend who js a HPD detective and doesnt believe this could happen? Delivered the completely wrong order. Literally criminal activity, filed a police report, evidently I'm not the first.

Atmosphere: 1

Food: 1

Service: 1

We don’t come out to Waipahu much because we live in Kaneohe. But when we do, the workers here are always friendly. You are greeted by more than one worker before the door closes behind you. The food is always good. Thank you for great customer service!

Atmosphere: 5

Food: 5

Service: 5

Great food and excellent service all the time

Atmosphere: 5

Food: 5

Service: 5

Very friendly staff, delicious food.

Atmosphere: 5

Food: 5

Service: 5

Good service

Atmosphere: 4

Food: 4

Service: 4

It's very delicious, but for some reason even if I order it boneless, it comes with bones.

Atmosphere: 4

Food: 5

Service: 3

It's Popeyes... but gotta get the red beans and rice...

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: New Popeyes Boneless Wings

Amazing place very nice hot chicken good service everything you can ask for

Parking: Lots of space easy to find

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Cheesecake, Popeyes Golden BBQ Chicken Sandwich, New Popeyes Boneless Wings

I’ve given this Popeyes so many chances, this was my last straw. I ordered a 4 piece , received a 3 piece and it’s pink/undercooked. Last time I got a chicken sandwich and 95% was crumbs/breading

Atmosphere: 1

Food: 1

Service: 1

The food was good and hot! I purchased the honey BBQ wings and loved them. We went thru the drive thru and the service was good.??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New 12pc Wings

They ate getting better. The chicken has been cooked a lot better lately, not too crispy where you take a bite and it falls apart.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: 3 Piece Combo, Classic Chicken Sandwich Combo

Never disappoints.

Roderick the manager saw the store was super busy at lunch today with large orders. He ran up and took our order, was smart, proficient, and kind. Instead of calling our name to pick up the order, he remembered us, and brought our food to us. He went back serving others and the store slowed up eventually. He came by to ask how our food was and we had just finished- we thanked him for such excellent service. He is a complete asset to your store and not only is your food amazing and fresh, the service with him as well as the kindness of the other staff was excellent! Thank you for exceeding the standard. We were pleasantly surprised! We'll be back!

Atmosphere: 5

Food: 5

Service: 5

Roderick, the manager, was simply outstanding in all aspects of client services. When the line became long, he opened a register himself and served customers. On top of relieving the pressure of the line, he also expedited orders even taking them to the drive-up customers. When our food was ready, he brought it to our table and as we complimented him on the stellar operation of his store, he even bussed our table. Roderick exemplifies customer service, teamwork, and operational excellence. He is an example for all to see and admire, no matter the industry or field of endeavor. Roderick makes things better!!

Atmosphere: 5

Food: 5

Service: 5

It was a long line at the drive thu, so we decided to go inside.There weren't many people waiting, so we thought it would be faster. It wasn't. it seems like they were taking care of the vehicles rather than the walk-ins. There were many orders sitting on the counter. Probably for phone orders. It was busy.

Atmosphere: 4

Food: 5

Service: 4