McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
3734 8th St SW, Altoona
(515) 957-8225
About McDonald's
Customers' Favorites
McDonald's Reviews
This place is full of RATS!
I am livid with the McDonald’s in Altoona Iowa on 8th Street. My daughter who is an essential worker and is a CNA at a skilled nursing home stopped by there on her way home from work tonight to get her “free” meal that they have advertised for the next 2 weeks. The person at the drive thru window and their manager has the audacity to tell my daughter and one of her co-workers that they don’t consider their job as being in the healthcare field because they only had a...read full review
I didn’t realize that making an iced mocha was rocket science. Not only was it made incorrectly, they handed a huge, drippy mess through the drive-thru window. I gave it back asking it to be fixed, and they just handed me back an even bigger mess. I handed it back and told them to just throw it away. Ridiculous.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
McDonald's is a restaurant with mixed reviews. While some customers have experienced poor service and inaccurate orders in the past, recent visits have shown improvements, with friendly staff and fresh, accurate orders. The restaurant has also provided exceptional customer service to those in need, making a lasting positive impact. However, some customers still face issues such as missing items like hashbrowns and sausage burritos, which require returning to the restaurant. There have been instances of being charged for extra sandwiches, sometimes mistakenly, leading to frustration. Additionally, some orders are not always as expected, with one customer receiving an onion-heavy burger and forgetting sauces multiple times. Despite these setbacks, the staff is generally friendly, and the restaurant continues to work on providing better service.