Popeyes Louisiana Kitchen

3831 8th St SW, Altoona
(515) 967-6313

Recent Reviews

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Bridgett Gonzales

The worst Popeyes I received half cooked chicken, they have the rudest customer service especially their front cashier, manager was eating out of fry bin with bare hands, half the staff was in the parking lot carrying on like a bunch of 3 year olds( this is my experience from a month ago)

Atmosphere: 1

Food: 1

Service: 1

George Holden

This location is now permanently closed.

J3P-O

This Altoona location is closed as well as the Merle Hay location and Southeast 14th.

Eric Gonzalez

20 minutes wait for chicken with no one in drive thru and 1 person in the lobby is ridiculous

Jeffrey Allen

Sandwich was little on cooler side then I like. Spouse thought the biscuits were best last of the meal. Had awesome coke cola. Definitely eat there again.

Atmosphere: 5

Food: 4

Service: 5

Candace Emery

Always something wrong with this place.
Tried reaching out to both the store and the customer service. Neither were helpful. They either ignore you, hang up on you, or tell you that it's your fault you had an issue.

bigdoghambone69

Good hot food

Atmosphere: 5

Food: 5

Service: 5

Nikki Raza

Went into this location to use the restroom before ordering my food and ended up not doing either. Both of the bathrooms had urine splattered everywhere and it was not water. It was yellow urine all over BOTH of the toilet seats in both restrooms. Absolutely disgusting made me lose my appetite.

Atmosphere: 2

Food: 3

Service: 2

heather johnson

I seriously wish I didn't love the food here. This is the second time at this location where they closed early. Arrived at 8:51pm closed. Sign said 11pm close. This is the last time I will be going to this location.

Justin Scott

Food was not the best, forgot half of my order. Will not return...

Atmosphere: 2

Food: 2

Service: 3

KELLEY BENNETT

This popeyes location is awful. every single time we have been there for take out, they have messed up our order. Don’t ever leave the window without checking to make sure what you have what you expect. Half of the order was missing. Our chicken also had fried feathers on the wings!!! What the hell?? I am so done with Altoona Popeyes. What a waste of time, money and effort. There are so many other places to chose from to give your hard earned money to.

Atmosphere: 1

Food: 2

Service: 1

Sqeeky Kleen

Reggie, I'm pushy, I listened to every word you said, and I still got my orders, mmm πŸ€” about 30 seconds quicker. You were running that with 4 people? My respect. I worked both BOH and FOH at Ankeny Perkins... Dude your team rocks. Facebook SqeekyKleen... Thankyou for those orders... You make what I do possible. ... Love that chicken from Popeye's... This was my spot in Newton... It is gone... Kitchen closed.... Still get gas there.... Guess I'll be over to see you more often. πŸ˜‚... Last night was my first time at your location in Altoona... I hope management notices all 4 of the people working last night... πŸ’― On POINT handling orders with a sense of urgency, kicking ass.!

Atmosphere: 5

Food: 5

Service: 5

Phil Wasson

25min for 3 pc tender. I have to come inside to get my order. This is the 5th time in 5 years that I tired to get a good service. All bad encounters. Close the store.

Atmosphere: 1

Food: 4

Service: 1

Lisa Guile

No running water in either bathrooms to wash your hands. Me and another customer said something and they look at us like we did something wrong with soap covered hands. This is a health hazard. I'm calling the health department. Don't want food from an employee that cant even wash their hands after using the restroom !

Atmosphere: 1

Food: 1

Service: 1

Lacresia Smith

There was an issue with my order, but Reggie made it right!
Reggie was very courteous and fixed my order with no problems. My husband and I were pleasantly surprised! While waiting for our order, Reggie made sure that everyone was taken care of. We appreciate it!

Atmosphere: 5

Food: 5

Service: 5

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