Bowling lane wasn't working properly, staff kept changing names, staff was belligerent.
Cheri Caldwell
Went here to watch a friend do a bowling competition and it was nice inside. The food was actually good as well.
Liz Prusha
Bowling was fun. But half the games in the arcade were broken. One of the games my son won the top prize, and it did not dispense, which was a pair of headphones. Instead the cashier gave him 200 extra tickets, which I thought wasn't enough for the prize he could have won. Some of the machines, we would swipe our card and it would take our money- but we were unable to play them. Their AC was either broken or turned off and it was 95 degrees that day. Everyone was drenched in sweat. Overall not the best experience and we won't be back.
WarriorLanes Bowling
Thank to Kelly and the entire PG staff and volunteers for another great year hosting the Iowa Games state bowling finals. We understand the time it takes to prepare, organize, and pull off an event of this magnitude, and you do it well, every year. See you in 2025!
Colton Bane
Half the arcades were broken. The Laser tag was pretty fun, however short lived at $5 a person for 7 mins. The putt putt golf was alot of fun, course definitely needs some TLC. Lots of broken speakers and divets in the course. The bowling was outrageously over priced priced! We stuck with the other activities. The kids had a blast in the little corner play set. We tried playing the arcades. After putting $80 on an arcade card we learned half the arcades were broken and this apparently seems to be the norm. This would be a great place if they actually put in the effort of upkeep.
Afton Stout
Enjoyed the bowling- wish the arcade games weren't broken.
Cayden Starrett
We had a couple visits to perfect games it’s always been okay not great but okay then today 6/14/24 a girl came over after one of our family members whistled. Upon asking for someone to come over a couple times it wasn't super loud but wasn’t necessary even so she still came over after i came to ask her to help us with a stuck ball problem. she then began to say “when ever you need our help with something theres a service button at the bottom of your device theres no need to whistle at us” and walked off in a rude manner with no reinsurance of out problem being solved or giving us proper customer service. So she knew we needed help and ignored us till i said something. I am disgusted and not satisfied at all the response to the situation did not justify what she said. She did solve the problem after said aggression. Please give your employees a good pep talk on customer service thank you.
Anne Lea
NEVER COME HERE. The service was absolutely horrible. The waitress that was taking our order was absolutely disrespectful. She kept taking other people’s orders and ignoring us. The waitress was racist and sexist. I ordered a pizza and she asked if i wanted a taco salad instead because she knows I love it she said exactly “Because i know you love it” After we got our pizza, I saw it was cold and moldy. We asked for napkins and when she brought them out, they were super dirty. She said “I know you guys are already super dirty from hoping that border.” DO NOT COME HERE ABSOLUTE WORSE. If I could give zero stars I would.
Jacob Derifield
Great concept, Ames could definitely use everything it has to offer. But, the mini golf course is better off not played, the bowling alley isn't great, the lanes are inconsistent with wax, food is edible, and games could have more variety. I see potential, but I also see more lack of maintenance, lack of employee confidence, and consistency. A lot of work needs done if they want to stay open for much longer. More like, "imperfect" games.
Saladin January
The bowling is fun, the 3D king Kong games is a family favorite, and the laser tag is fun for all ages.
A “family establishment” that allows racially insensitive names for the league bowling. I sent an email expressing my concerns and never heard anything back.
Caleb Noe
To start, the light on our bowling lane was out. I asked if they could be turned on and the simply responded "they don't work". When asking what the options are to fix that they said "move lanes or a full refund" this was out of the question as our party wanted to be next to eachother. When asking for something free or at a discount in return and the manager was appalled. I simply wanted to get sprite for the group. Something this small for bowling the the dark would be accepted. However I was met with no sympathy and anger from the manager. When arguing my point further I was threatened to be kicked out. The manager then hovered around our group staring and mocking our bowling. This was a very negative experience and I won't be returning soon. Also they TAKE FAKE IDS, so if you unless want a group of drunk 19 year olds bowling next to you, stay away.
Tiffany Joiner
Use to be one of my fav places until today never have I been asked for my id me and my kids visit atleast twice a month.Now all of a sudden today is being ID’d pull out my id and says he can’t accept it because it’s laminated which was not true then my sister pulls out her id and he says he wouldn’t be comfortable accepting it for no good reason at all..You want good food drinks and service go next door to the bar and grill in the plaza and most of the games are broken and don’t work..so save yours some time and money and go else where
Veronica Charlson
Made reservations for 2 lanes by the bar side. I was told that it was set and cost in a email.I requested that side do to having 10 + people and It just bigger and roomy Making it easier for all.So I get there and couldn't get that side due to leagues playing. But I didn't get a heads up on this and was put where there was little room and I had to do all the running to get food and drinks. The other times I've made reservations we had a host to do this.I have never been so upset with this services.When I paid for our games and food the guy at the cashier wanted me to tip them ....lol I said I'll tip in person to the one person that helped. No one else helped. Not a great services. I'm just happy people at the party were happy and they had fun. As for me I was tired at the end.
Bowling lane wasn't working properly, staff kept changing names, staff was belligerent.
Went here to watch a friend do a bowling competition and it was nice inside. The food was actually good as well.
Bowling was fun. But half the games in the arcade were broken. One of the games my son won the top prize, and it did not dispense, which was a pair of headphones. Instead the cashier gave him 200 extra tickets, which I thought wasn't enough for the prize he could have won. Some of the machines, we would swipe our card and it would take our money- but we were unable to play them. Their AC was either broken or turned off and it was 95 degrees that day. Everyone was drenched in sweat. Overall not the best experience and we won't be back.
Thank to Kelly and the entire PG staff and volunteers for another great year hosting the Iowa Games state bowling finals. We understand the time it takes to prepare, organize, and pull off an event of this magnitude, and you do it well, every year. See you in 2025!
Half the arcades were broken. The Laser tag was pretty fun, however short lived at $5 a person for 7 mins. The putt putt golf was alot of fun, course definitely needs some TLC. Lots of broken speakers and divets in the course. The bowling was outrageously over priced priced! We stuck with the other activities. The kids had a blast in the little corner play set. We tried playing the arcades. After putting $80 on an arcade card we learned half the arcades were broken and this apparently seems to be the norm. This would be a great place if they actually put in the effort of upkeep.
Enjoyed the bowling- wish the arcade games weren't broken.
We had a couple visits to perfect games it’s always been okay not great but okay then today 6/14/24 a girl came over after one of our family members whistled. Upon asking for someone to come over a couple times it wasn't super loud but wasn’t necessary even so she still came over after i came to ask her to help us with a stuck ball problem. she then began to say “when ever you need our help with something theres a service button at the bottom of your device theres no need to whistle at us” and walked off in a rude manner with no reinsurance of out problem being solved or giving us proper customer service. So she knew we needed help and ignored us till i said something. I am disgusted and not satisfied at all the response to the situation did not justify what she said. She did solve the problem after said aggression. Please give your employees a good pep talk on customer service thank you.
NEVER COME HERE. The service was absolutely horrible. The waitress that was taking our order was absolutely disrespectful. She kept taking other people’s orders and ignoring us. The waitress was racist and sexist. I ordered a pizza and she asked if i wanted a taco salad instead because she knows I love it she said exactly “Because i know you love it” After we got our pizza, I saw it was cold and moldy. We asked for napkins and when she brought them out, they were super dirty. She said “I know you guys are already super dirty from hoping that border.” DO NOT COME HERE ABSOLUTE WORSE. If I could give zero stars I would.
Great concept, Ames could definitely use everything it has to offer. But, the mini golf course is better off not played, the bowling alley isn't great, the lanes are inconsistent with wax, food is edible, and games could have more variety. I see potential, but I also see more lack of maintenance, lack of employee confidence, and consistency. A lot of work needs done if they want to stay open for much longer. More like, "imperfect" games.
The bowling is fun, the 3D king Kong games is a family favorite, and the laser tag is fun for all ages.
Restaurantji Recommends
Great place to have some fun on a rainy day
A “family establishment” that allows racially insensitive names for the league bowling. I sent an email expressing my concerns and never heard anything back.
To start, the light on our bowling lane was out. I asked if they could be turned on and the simply responded "they don't work". When asking what the options are to fix that they said "move lanes or a full refund" this was out of the question as our party wanted to be next to eachother. When asking for something free or at a discount in return and the manager was appalled. I simply wanted to get sprite for the group. Something this small for bowling the the dark would be accepted. However I was met with no sympathy and anger from the manager. When arguing my point further I was threatened to be kicked out. The manager then hovered around our group staring and mocking our bowling. This was a very negative experience and I won't be returning soon. Also they TAKE FAKE IDS, so if you unless want a group of drunk 19 year olds bowling next to you, stay away.
Use to be one of my fav places until today never have I been asked for my id me and my kids visit atleast twice a month.Now all of a sudden today is being ID’d pull out my id and says he can’t accept it because it’s laminated which was not true then my sister pulls out her id and he says he wouldn’t be comfortable accepting it for no good reason at all..You want good food drinks and service go next door to the bar and grill in the plaza and most of the games are broken and don’t work..so save yours some time and money and go else where
Made reservations for 2 lanes by the bar side. I was told that it was set and cost in a email.I requested that side do to having 10 + people and It just bigger and roomy Making it easier for all.So I get there and couldn't get that side due to leagues playing. But I didn't get a heads up on this and was put where there was little room and I had to do all the running to get food and drinks. The other times I've made reservations we had a host to do this.I have never been so upset with this services.When I paid for our games and food the guy at the cashier wanted me to tip them ....lol I said I'll tip in person to the one person that helped. No one else helped. Not a great services. I'm just happy people at the party were happy and they had fun. As for me I was tired at the end.
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