“Placed a mobile order which sent to the wrong location (Ames). There was no way to cancel the order on the app & the Ames location’s phone instantly hung up on me when I tried to call. The GM at this Ankeny location was so sweet in trying to help me and eventually decided to promo the food for me and said she would deal with the rest. Food was fresh and fast! Grateful they took time to help me“
“We all know what to expect of Taco Bell, and that's why I came here via their drive-thru on a weekday night, as I wanted a simple, predictable set of crunchy tacos quickly and seamlessly. I got it, no frills. Great customer service by Bryson!“
“Placed a mobile order which sent to the wrong location (Ames). There was no way to cancel the order on the app & the Ames location’s phone instantly hung up on me when I tried to call. The GM at this Ankeny location was so sweet in trying to help me and eventually decided to promo the food for me and said she would deal with the rest. Food was fresh and fast! Grateful they took time to help me“