My boyfriend went to pick up Dinner this evening I got the brisket which I get all the time. The meat was halfway off the sandwich. There was hardly any meat he asked for extra sauce. There was no sauce on the sandwich at all extremely disappointing.. The curly fries seemed like they’ve been sitting there all day. He did not receive his mail at all and he spent almost $18 there. I asked him did he want me to call and he said absolutely not, babe there was nobody in the parking lot. I was the only customer the kid that handed me. My food seemed like he was 13 years old. No type of Customer Service whatsoever how do you give me my drink but you don’t put my food in the bag this happens too often. It was our first and last time ever getting Arby from that restaurant so we lost out on money obviously. I used to work in fast food, and I’ve never messed out on giving somebody their food. It’s so easy to look at the ticket. Check the bag double check the bag to make sure the customer gets all their food horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Larry Newman
Sign on the door saying: closed for the day. Thank you for understanding.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef, Curly Fries
Taylor Swann
I always love coming to this Arby’s! BUT This location has been without AC for THREE DAYS! How is that even remotely acceptable! The employees deserve better and honestly, how can I trust the food when the franchise owner doesn’t even care enough to have the AC fixed for the hard working staff?!? It was so blistering hot inside that I am shocked the employees were even standing, much less working! Even after all they had been through, the staff were still so polite and friendly! And that shows that they DESERVE BETTER!
Atmosphere: 1
Food: 5
Service: 5
CaPSiden
You must be a really bad company if your gonna make your workers work all day for multiple days with out A/C in the hottest days so far this season. One worker reported he had passed out due to the heat. Either close or get the A/C fixed. Those poor employees but they were all very sweet and even handing customers anger with grace. They deserve a pat on the back. Where I think the turbo franchise deserves ANOTHER law suit!
Atmosphere: 1
Food: 5
Service: 5
Secondhand Sweethearts
Good Arby’s location always friendly staff and good food!
Atmosphere: 5
Food: 5
Service: 5
Cathy Miller
We ordered fish sandwiches and they were hot and good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Curly Fries
Sarah Tank
Always GO INSIDE when ordering rather than trusting the drive thru line... I spent almost 20 mins waiting in line for the food for the car in front of me. ☹️ I hadn't even gotten the chance to pay yet but I'd had enough and needed to get back to work. Wish they'd had a spot for a car waiting on a big order to pull forward into instead. Not how I wanted to spend my work lunch break. Disappointed since they used to be one of my favorite lunch spots
Service: 1
Nathaniel Swanson
Staff is always friendly. Food is usually decent but the floors are always sticky.
Atmosphere: 3
Food: 4
Service: 5
Tom Barrister
Food is okay, if on low end.
Aaron Brown
It was 90° outside and their AC was broken. Has been for a couple of days according to the employees (lot of channels to go through to resolve such a big issue). That didn’t stop them from providing a positive attitude and experience at the front end. They didn’t complain, just helped me get what I needed like it was any other day! I couldn’t have handled it personally, so they must be some tough people! The food was great, had a buffalo chicken wrap and ate in, which may have been a mistake with how hot it was in there ? Appreciate the positive experience in less than decent conditions for the employees. Hope they get their AC back soon!
Why was the drive thru guy venting about his life and the company for almost 10 minutes while my food was sitting out ready for 5 minutes on the go mat. Like what. It was late after work I honestly just wanted him to give me my food but it was super awkward. I'm probably going to start going to the one in Brady after this?. Also they did not give me ranch or berry sauce.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Jalapeno Bites
Jd's Painting Services Inc Joe Dyer
the dining room was closed when we stopped by for a quick lunch. it seemed like it was always like that and not because of any particular reason.
Atmosphere: 1
Food: 4
Service: 5
Ken Miotk Jr.
Market Fresh sandwiches are awesome. Wish they served Pepsi. Curly fries are good.
Kid-friendliness: They allow kids.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Arby's Signature Sandwiches
Melissa Smith
I love their fish sandwich. Was really wanting to try their burgers but they are apparently promotional and they didn't have them. Was bummed but will try when they have them again. A bit pricey but then again everything is these days.
My boyfriend went to pick up Dinner this evening I got the brisket which I get all the time. The meat was halfway off the sandwich. There was hardly any meat he asked for extra sauce. There was no sauce on the sandwich at all extremely disappointing.. The curly fries seemed like they’ve been sitting there all day. He did not receive his mail at all and he spent almost $18 there. I asked him did he want me to call and he said absolutely not, babe there was nobody in the parking lot. I was the only customer the kid that handed me. My food seemed like he was 13 years old. No type of Customer Service whatsoever how do you give me my drink but you don’t put my food in the bag this happens too often. It was our first and last time ever getting Arby from that restaurant so we lost out on money obviously. I used to work in fast food, and I’ve never messed out on giving somebody their food. It’s so easy to look at the ticket. Check the bag double check the bag to make sure the customer gets all their food horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Sign on the door saying: closed for the day. Thank you for understanding.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef, Curly Fries
I always love coming to this Arby’s! BUT This location has been without AC for THREE DAYS! How is that even remotely acceptable! The employees deserve better and honestly, how can I trust the food when the franchise owner doesn’t even care enough to have the AC fixed for the hard working staff?!? It was so blistering hot inside that I am shocked the employees were even standing, much less working! Even after all they had been through, the staff were still so polite and friendly! And that shows that they DESERVE BETTER!
Atmosphere: 1
Food: 5
Service: 5
You must be a really bad company if your gonna make your workers work all day for multiple days with out A/C in the hottest days so far this season. One worker reported he had passed out due to the heat. Either close or get the A/C fixed. Those poor employees but they were all very sweet and even handing customers anger with grace. They deserve a pat on the back. Where I think the turbo franchise deserves ANOTHER law suit!
Atmosphere: 1
Food: 5
Service: 5
Good Arby’s location always friendly staff and good food!
Atmosphere: 5
Food: 5
Service: 5
We ordered fish sandwiches and they were hot and good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Curly Fries
Always GO INSIDE when ordering rather than trusting the drive thru line... I spent almost 20 mins waiting in line for the food for the car in front of me. ☹️ I hadn't even gotten the chance to pay yet but I'd had enough and needed to get back to work. Wish they'd had a spot for a car waiting on a big order to pull forward into instead. Not how I wanted to spend my work lunch break. Disappointed since they used to be one of my favorite lunch spots
Service: 1
Staff is always friendly. Food is usually decent but the floors are always sticky.
Atmosphere: 3
Food: 4
Service: 5
Food is okay, if on low end.
It was 90° outside and their AC was broken. Has been for a couple of days according to the employees (lot of channels to go through to resolve such a big issue). That didn’t stop them from providing a positive attitude and experience at the front end. They didn’t complain, just helped me get what I needed like it was any other day!
I couldn’t have handled it personally, so they must be some tough people!
The food was great, had a buffalo chicken wrap and ate in, which may have been a mistake with how hot it was in there ?
Appreciate the positive experience in less than decent conditions for the employees.
Hope they get their AC back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Restaurantji Recommends
Curly fries are the only vegetarian selection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Why was the drive thru guy venting about his life and the company for almost 10 minutes while my food was sitting out ready for 5 minutes on the go mat. Like what. It was late after work I honestly just wanted him to give me my food but it was super awkward. I'm probably going to start going to the one in Brady after this?. Also they did not give me ranch or berry sauce.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Jalapeno Bites
the dining room was closed when we stopped by for a quick lunch. it seemed like it was always like that and not because of any particular reason.
Atmosphere: 1
Food: 4
Service: 5
Market Fresh sandwiches are awesome. Wish they served Pepsi. Curly fries are good.
Kid-friendliness: They allow kids.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Arby's Signature Sandwiches
I love their fish sandwich. Was really wanting to try their burgers but they are apparently promotional and they didn't have them. Was bummed but will try when they have them again. A bit pricey but then again everything is these days.
Atmosphere: 5
Food: 4
Service: 5
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