The lady was rude ! She said I’m here by myself either you can wait are go somewhere else!
Bryan Bialecki
Always out of something. Whoever orders inventory at this location needs to be replaced.
Aaa Aaa
It is clear that they DO NOT want you to dine in. It’s almost like your presence there is annoying to them. (We’ll help them find the solution they’re looking for by simply going elsewhere next time.)
Customer service was quite bad and while the atmosphere looks nice and is clean, the customer service contributes to making at atmosphere uncomfortable. You also need a key to use either restroom and there are no paper towels to dry your hands off with.
To their credit, the donuts were good.
Next time we’ll make the trip to Hurts Donuts or go across the street to HyVee.
Arj
A coffee place without regular hazelnut flavoring with all the competition around... SMH.
Denise S
Donut holes tasted like they were a few days old and the bacon snack was cold!! Pleasant employee at the drive thru window
m wurslin
Love Dunkin... However this location (Middle road, Bettendorf IA) is sporadic with its hours. I travel out of my way almost everyday to get coffee here on my way to work and it's a crap shoot at best whether it will be open or not.
Rhonda Day
I had the $6 meal deal. The hashbrowns were not crispy and had a different taste..the bagel was good. My grandson wanted a frozen caramel coffee drink and the girl tried to charge us 5.99 instead of the price it was in his ap ($4.79). When asked why, she suggested in the ap he had points and he said that was not correct. It took her a couple minutes but she figured out the difference and charged us $4.79. Moral: Watch your screen.
Food: 4
Service: 4
S S
Ordered a quick Cold Brew and Boston Creme at lunch. Very fast service from a kind and quick worker. Definitely a good Dunkin.
They don’t give you an option online to customize your drinks! Which doesn’t make sense! Like taking whip creams off the top. Have to wait to get there to tell after they’ve already put it on the drink. I’ve called 3 times and no answer very poor customer service.
I have ordered ten times at this place they always mess up my order. Never have the order accurate and never give the complete items. I ordered bagels today and got no cream cheese and the attitude from the staff was disgusting. I will not be going back. Bagels were as hard as rocks.
Atmosphere: 1
Food: 1
Service: 1
Hancock Boa
Vanilla cream donut was half the size and 50¢ more than last year. And we’re charging for pup cups now? This isn‘t a corporate policy lol. Coffee is still great as usual.
Kate F
Exceeded my expectations!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Melissa Conway
$6 for a latte that's not even full, doesn't taste like coffee at all just very sweet caramel milk. Waited nearly 10 minutes for a breakfast sandwich (there was not a long line, just 1 before me and 1 5ish minutes after they had me pull around to wait) before I left. Not a great experience.
Dede
Placed an order online today. Got there and nobody was at the store. It was closes. This has happened many times before. Don't waste your time here just drive down the street to Starbucks or Coffee
Food quality poor would not recommend
The lady was rude ! She said I’m here by myself either you can wait are go somewhere else!
Always out of something. Whoever orders inventory at this location needs to be replaced.
It is clear that they DO NOT want you to dine in. It’s almost like your presence there is annoying to them. (We’ll help them find the solution they’re looking for by simply going elsewhere next time.)
Customer service was quite bad and while the atmosphere looks nice and is clean, the customer service contributes to making at atmosphere uncomfortable. You also need a key to use either restroom and there are no paper towels to dry your hands off with.
To their credit, the donuts were good.
Next time we’ll make the trip to Hurts Donuts or go across the street to HyVee.
A coffee place without regular hazelnut flavoring with all the competition around... SMH.
Donut holes tasted like they were a few days old and the bacon snack was cold!! Pleasant employee at the drive thru window
Love Dunkin... However this location (Middle road, Bettendorf IA) is sporadic with its hours. I travel out of my way almost everyday to get coffee here on my way to work and it's a crap shoot at best whether it will be open or not.
I had the $6 meal deal. The hashbrowns were not crispy and had a different taste..the bagel was good. My grandson wanted a frozen caramel coffee drink and the girl tried to charge us 5.99 instead of the price it was in his ap ($4.79). When asked why, she suggested in the ap he had points and he said that was not correct. It took her a couple minutes but she figured out the difference and charged us $4.79. Moral: Watch your screen.
Food: 4
Service: 4
Ordered a quick Cold Brew and Boston Creme at lunch.
Very fast service from a kind and quick worker.
Definitely a good Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Iced Latte, Dozen Donuts
They don’t give you an option online to customize your drinks! Which doesn’t make sense! Like taking whip creams off the top. Have to wait to get there to tell after they’ve already put it on the drink. I’ve called 3 times and no answer very poor customer service.
Restaurantji Recommends
I have ordered ten times at this place they always mess up my order. Never have the order accurate and never give the complete items. I ordered bagels today and got no cream cheese and the attitude from the staff was disgusting. I will not be going back. Bagels were as hard as rocks.
Atmosphere: 1
Food: 1
Service: 1
Vanilla cream donut was half the size and 50¢ more than last year. And we’re charging for pup cups now? This isn‘t a corporate policy lol. Coffee is still great as usual.
Exceeded my expectations!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
$6 for a latte that's not even full, doesn't taste like coffee at all just very sweet caramel milk. Waited nearly 10 minutes for a breakfast sandwich (there was not a long line, just 1 before me and 1 5ish minutes after they had me pull around to wait) before I left. Not a great experience.
Placed an order online today. Got there and nobody was at the store. It was closes. This has happened many times before. Don't waste your time here just drive down the street to Starbucks or Coffee
Atmosphere: 1
Food: 1
Service: 1
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