This place might be better if their employees were older than 16 and actually cared about having a job. I went through the drive thru around 5 PM to see their touch screen was all black, no sign to say it wasn't working and to go inside. So I thought, well maybe they will just take my order at the window as many other fast food places do when they have those issues. Apparently not. Reflective coverings on the drive thru window so you can't see in, and again no sign to explain that their drive thru wasn't working, so I sat there looking dumb for a few minutes and nothing. So I go inside. A complete ghost town. Two teenage boys on staff standing up front, no greeting whatsoever, they just stared at me as if I were paint drying on a wall. You get this feeling as if you've burdened them by walking in to order. They spoke to me like robots, monotone and clearly full of distane for their job. Just a complete joke for customer service. The meatball sandwich they made was pretty pathetic, too.
Atmosphere: 1
Food: 1
Service: 1
Amanda Waugh
Cleanest, nicest subway in the QC
Atmosphere: 5
Food: 5
Service: 5
Connor Woollums
Young fellow was really nice but the girl with the dark hair clearly doesn't want to be there. Attitude that she had was clearly noticed by the other employee.
Atmosphere: 2
Food: 4
Service: 2
Carolyn Kuster
I would avoid using the app and go inside to order. Our order was for 2 foot long cold cut combos. Skimpy on everything except lettuce, not toasted as requested. No evidence of cheese. We have always enjoyed subway but this location is very questionable. Drive up not working. I fee that this last order will be our last at this location unless we watch then make our sandwich’s. So avoid being frustrated, either go somewhere else or take the time to order inside. I feel used and cheated.
Atmosphere: 1
Food: 1
Service: 1
Matt Mudd
Placed a online App order on a Sunday there. When we went to pick up, they are closed on Sunday. Can't get a refund from them either. Stay clear of this poorly run Subway.
Atmosphere: 1
Food: 1
Service: 1
Eric Stratman
Running a 45 team event at a complex across the street. Went in to order food for officials and asked for a discount considering the business we will bring in over 3 days. Spent $200 and No consideration given and employee was rude. You can bet we won’t be returning and teams advised to look elsewhere
Atmosphere: 3
Food: 3
Service: 1
Yesenia Díaz
Wow 1 person working on Saturday. No online orders made. We had to wait. We have times limit on baseball games.go on your own pace
Katie Pfitzenmaier
Fountain soda machine has been “broken” for at least a year. If you’re hoping for a crispy cold fountain Diet Coke, this is not your place.
Atmosphere: 1
Food: 2
Service: 2
Serena Patterson
Good food, good location, but terrible customer service. The employee working had headphones in and didn’t acknowledge me until another employee pointed me out. He rang up my order wrong twice. The store was also out of all fountain drinks beside Fanta. I tried to flag down the employee to ask for one of the bottled drinks instead, but again couldn’t get his attention.
Best customer service in any Subway restaurant I’ve visited. Clean store, fresh ingredients, kind, patient and helpful staff. Most importantly, the sandwich was delicious!
Atmosphere: 5
Food: 5
Service: 5
FamFancy Boutique
Great service and quality food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club
J Brown
I am going to assume the young man there hates his job. No longer serving the churros and cookies. Or pickles. PICKLES. I can honestly say I’ve never been to a subway that told me they were out of pickles. He didn’t even attempt to get more pickles.
Atmosphere: 1
Food: 1
Service: 1
Sterling Solesky
awesome service. 10/10 recommend. adding to my fav places to eat cause i travel 24/7/365. fresh veggies. everything tasted spot on fresh and crisp. service above and beyond. tip worthy even. and most importantly in my opinion...perfect servings on veggies. usually subway is like supper stinggy on the veggies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Veggie Delite, The Boss, Raspberry Cheesecake
Normal sunway
Atmosphere: 4
Food: 4
Service: 4
This place might be better if their employees were older than 16 and actually cared about having a job. I went through the drive thru around 5 PM to see their touch screen was all black, no sign to say it wasn't working and to go inside. So I thought, well maybe they will just take my order at the window as many other fast food places do when they have those issues. Apparently not. Reflective coverings on the drive thru window so you can't see in, and again no sign to explain that their drive thru wasn't working, so I sat there looking dumb for a few minutes and nothing. So I go inside. A complete ghost town. Two teenage boys on staff standing up front, no greeting whatsoever, they just stared at me as if I were paint drying on a wall. You get this feeling as if you've burdened them by walking in to order. They spoke to me like robots, monotone and clearly full of distane for their job. Just a complete joke for customer service. The meatball sandwich they made was pretty pathetic, too.
Atmosphere: 1
Food: 1
Service: 1
Cleanest, nicest subway in the QC
Atmosphere: 5
Food: 5
Service: 5
Young fellow was really nice but the girl with the dark hair clearly doesn't want to be there. Attitude that she had was clearly noticed by the other employee.
Atmosphere: 2
Food: 4
Service: 2
I would avoid using the app and go inside to order. Our order was for 2 foot long cold cut combos. Skimpy on everything except lettuce, not toasted as requested. No evidence of cheese. We have always enjoyed subway but this location is very questionable. Drive up not working. I fee that this last order will be our last at this location unless we watch then make our sandwich’s. So avoid being frustrated, either go somewhere else or take the time to order inside. I feel used and cheated.
Atmosphere: 1
Food: 1
Service: 1
Placed a online App order on a Sunday there. When we went to pick up, they are closed on Sunday. Can't get a refund from them either. Stay clear of this poorly run Subway.
Atmosphere: 1
Food: 1
Service: 1
Running a 45 team event at a complex across the street. Went in to order food for officials and asked for a discount considering the business we will bring in over 3 days. Spent $200 and No consideration given and employee was rude. You can bet we won’t be returning and teams advised to look elsewhere
Atmosphere: 3
Food: 3
Service: 1
Wow 1 person working on Saturday. No online orders made. We had to wait. We have times limit on baseball games.go on your own pace
Fountain soda machine has been “broken” for at least a year. If you’re hoping for a crispy cold fountain Diet Coke, this is not your place.
Atmosphere: 1
Food: 2
Service: 2
Good food, good location, but terrible customer service. The employee working had headphones in and didn’t acknowledge me until another employee pointed me out. He rang up my order wrong twice. The store was also out of all fountain drinks beside Fanta. I tried to flag down the employee to ask for one of the bottled drinks instead, but again couldn’t get his attention.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Super bad service and racist people!!
Atmosphere: 1
Food: 3
Service: 1
Best customer service in any Subway restaurant I’ve visited. Clean store, fresh ingredients, kind, patient and helpful staff. Most importantly, the sandwich was delicious!
Atmosphere: 5
Food: 5
Service: 5
Great service and quality food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club
I am going to assume the young man there hates his job. No longer serving the churros and cookies. Or pickles. PICKLES. I can honestly say I’ve never been to a subway that told me they were out of pickles. He didn’t even attempt to get more pickles.
Atmosphere: 1
Food: 1
Service: 1
awesome service. 10/10 recommend. adding to my fav places to eat cause i travel 24/7/365. fresh veggies. everything tasted spot on fresh and crisp. service above and beyond. tip worthy even. and most importantly in my opinion...perfect servings on veggies. usually subway is like supper stinggy on the veggies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Veggie Delite, The Boss, Raspberry Cheesecake
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