Food has gone way downhill and is not worth the price. Staff is hit-and-miss on whether you get somebody friendly or somebody that just doesn't care.
Atmosphere: 2
Food: 2
Service: 2
Renee Haines
They were moving slow being rude I'm pretty sure I didn't get a hike to help you I think I got a "what do you want" not pleased that day, but we come there a lot. And normally I was 5 star y'all...
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Tenders
Allison Jacobs
There is usually a long wait at this location, but we sat in line for 27 minutes waiting for a bacon burger and fries. Not sure what the issue was, lady at the window was apologetic but not the kind of wait you expect at a “fast food” location.
Rick Black
Wow , I should have listened to what people are saying about this placeit is absolutely positively terrible. My wife and I went through the drive through when we went to place our order. The lady immediately cut us off and stated that it would be at least 20 minutes. This was even before we ordered. I told her that would be fine we would wait. I proceeded to placethe order but was interrupted at least 4 times as she seemed upset or mad that we were actually going to order. Keep in mind this is 5:30pm! When we finally got to the window to pay , she was slamming drinks around and arguing was some guy by the name of john I believe? But this john guy also seemed like he was mad at the world. we pulled around and 24 minutes latter I went in to ask about our food? This John guy had a confused look on his face. Went back and then tossed me my food.For which was soggy, greasy and cold Except for the coldslaw it was warm. The Burlington Iowa long. John silver's A&W is most likely one of the worst experiences we have had in fast food. The lady at the window and I believe the manager name is john are truly disgruntled And the food was absolutely non. Edible, and most like not not high in food safety By the looks of how dirty the store was when I walked in.
Atmosphere: 1
Food: 1
Service: 1
Kelly Bowman
Sloppy hamburgers, last time
Atmosphere: 3
Food: 3
Service: 3
Nancy Hutchinson-McCannon
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Brandy Adams
Great, friendly service and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
donald lloyd
I've tried many times over the years to give this place a chance but today was the last straw. This particular business is incapable of getting an order right. They just don't seem to care. This has happened multiple enough times that to be honest its my fault. It's my fault for not checking the bag to make sure all the contents are there. It's my fault for trying to go there and get delicious root beer and ok food. Don't eat here. Don't be disappointed.
T B
Very long wait time at the pickup window. Friendly employee though
Ordered double cheeseburger meal, 2 hrs later spent the afternoon in the bathroom. Supposed to go to a concert that evening, not going now. Pretty expensive double cheeseburger!!! Stay away…….
xag eagle
Food was pretty awful. Extremely slow service. Dining roped off.
LJS was good.
Atmosphere: 5
Food: 5
Service: 5
Food has gone way downhill and is not worth the price. Staff is hit-and-miss on whether you get somebody friendly or somebody that just doesn't care.
Atmosphere: 2
Food: 2
Service: 2
They were moving slow being rude I'm pretty sure I didn't get a hike to help you I think I got a "what do you want" not pleased that day, but we come there a lot. And normally I was 5 star y'all...
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Tenders
There is usually a long wait at this location, but we sat in line for 27 minutes waiting for a bacon burger and fries. Not sure what the issue was, lady at the window was apologetic but not the kind of wait you expect at a “fast food” location.
Wow , I should have listened to what people are saying about this placeit is absolutely positively terrible. My wife and I went through the drive through when we went to place our order. The lady immediately cut us off and stated that it would be at least 20 minutes. This was even before we ordered. I told her that would be fine we would wait. I proceeded to placethe order but was interrupted at least 4 times as she seemed upset or mad that we were actually going to order. Keep in mind this is 5:30pm! When we finally got to the window to pay , she was slamming drinks around and arguing was some guy by the name of john I believe? But this john guy also seemed like he was mad at the world. we pulled around and 24 minutes latter I went in to ask about our food? This John guy had a confused look on his face. Went back and then tossed me my food.For which was soggy, greasy and cold Except for the coldslaw it was warm. The Burlington Iowa long. John silver's A&W is most likely one of the worst experiences we have had in fast food. The lady at the window and I believe the manager name is john are truly disgruntled And the food was absolutely non. Edible, and most like not not high in food safety By the looks of how dirty the store was when I walked in.
Atmosphere: 1
Food: 1
Service: 1
Sloppy hamburgers, last time
Atmosphere: 3
Food: 3
Service: 3
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Great, friendly service and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
I've tried many times over the years to give this place a chance but today was the last straw. This particular business is incapable of getting an order right. They just don't seem to care. This has happened multiple enough times that to be honest its my fault. It's my fault for not checking the bag to make sure all the contents are there. It's my fault for trying to go there and get delicious root beer and ok food. Don't eat here. Don't be disappointed.
Very long wait time at the pickup window. Friendly employee though
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Good chilidogs
We like a&w
No coleslaw!?
Ordered double cheeseburger meal, 2 hrs later spent the afternoon in the bathroom. Supposed to go to a concert that evening, not going now. Pretty expensive double cheeseburger!!! Stay away…….
Food was pretty awful. Extremely slow service. Dining roped off.
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