Whatever you prefer from the menu will be a great experience. I know I can always count on my favorite items being perfectly the same at every Culver's. Service is outstanding and you can walk in and sit down and order from your table with your cell phone. How great is that?! Skip any lines. Everything comes up very quickly. No sitting and waiting.
Eric Wood
Worst Culver's I've ever been to (my son loves culvers)and I've been to about every one between quincy IL and Green Bay wisconsin Hands down worst food and service
Atmosphere: 4
Food: 1
Service: 1
Thomas Dorch
Great service, friendly, helpful being our 1st visit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Hamburger, French Fries
Gary Richards
Very disappointed in the service and more disappointed with franchise owners. No response on complaints. Lack of genuine care for service needs and cleaning. I have purchased our last meal at the Burlington Iowa Culvers.
Atmosphere: 3
Food: 2
Service: 2
eric hall
Food is always consistently great. The best staff in town compared to other fast food restaurants.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Single Bacon Cheeseburger, French Fries
Barb Thompson
Great frozen custard still 😋 love the different flavors of custard
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard
Tim Cottrell
Ordered two scoops of chocolate custard, a cashew caramel sundae and a large root beer. I pulled up to the window was given the root beer and told to pull up and wait. After seeing customers get their food orders that came after us and waiting over 20 minutes I went in to see what was wrong. After being given several excuses they tried to give me the custard that had been sitting waiting so it had begun to melt. I said no I just want a refund. Again I had to stand there and wait because your staff couldn't figure out how to refund to my card. I finally got tired of waiting so I said I will just take the custard. I looked at the partly melted sundae and said now I get this crap to which one of the employees thought it would be funny to mimic me saying crap. There was one employee that did apologize but with the other one thinking it was funny the apology was not feeling that sincere to me.
Up to this point I have usually received fair service and good food from Culver's apparently I have just been lucky so far because tonight I witnessed how your employees really view your customers. Luckily for me and my family there are plenty of fast food restaurants in Burlington.
Atmosphere: 1
Food: 3
Service: 1
Russ Clarke
Great service and though fast food it was good and hit the spot
Atmosphere: 3
Food: 5
Service: 5
Ellen Hardy
More than one time my butter burger was so thin. This time I couldn't even taste the burger at all. I guess I don't understand how it can be fine one time and not the next. They definitely don't look like the picture.
BAD CUSTOMER SERVICE!! RUDE EMPLOYEES!!!!!
I will never go back!!!!
Whatever you prefer from the menu will be a great experience. I know I can always count on my favorite items being perfectly the same at every Culver's. Service is outstanding and you can walk in and sit down and order from your table with your cell phone. How great is that?! Skip any lines. Everything comes up very quickly. No sitting and waiting.
Worst Culver's I've ever been to (my son loves culvers)and I've been to about every one between quincy IL and Green Bay wisconsin Hands down worst food and service
Atmosphere: 4
Food: 1
Service: 1
Great service, friendly, helpful being our 1st visit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Hamburger, French Fries
Very disappointed in the service and more disappointed with franchise owners. No response on complaints. Lack of genuine care for service needs and cleaning. I have purchased our last meal at the Burlington Iowa Culvers.
Atmosphere: 3
Food: 2
Service: 2
Food is always consistently great. The best staff in town compared to other fast food restaurants.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Single Bacon Cheeseburger, French Fries
Great frozen custard still 😋 love the different flavors of custard
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard
Ordered two scoops of chocolate custard, a cashew caramel sundae and a large root beer. I pulled up to the window was given the root beer and told to pull up and wait. After seeing customers get their food orders that came after us and waiting over 20 minutes I went in to see what was wrong. After being given several excuses they tried to give me the custard that had been sitting waiting so it had begun to melt. I said no I just want a refund. Again I had to stand there and wait because your staff couldn't figure out how to refund to my card. I finally got tired of waiting so I said I will just take the custard. I looked at the partly melted sundae and said now I get this crap to which one of the employees thought it would be funny to mimic me saying crap. There was one employee that did apologize but with the other one thinking it was funny the apology was not feeling that sincere to me.
Up to this point I have usually received fair service and good food from Culver's apparently I have just been lucky so far because tonight I witnessed how your employees really view your customers. Luckily for me and my family there are plenty of fast food restaurants in Burlington.
Atmosphere: 1
Food: 3
Service: 1
Great service and though fast food it was good and hit the spot
Atmosphere: 3
Food: 5
Service: 5
More than one time my butter burger was so thin. This time I couldn't even taste the burger at all. I guess I don't understand how it can be fine one time and not the next. They definitely don't look like the picture.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Food has gone very downhill. Staff is kind and very helpful. Especially with the older generation.
Atmosphere: 5
Food: 2
Service: 5
Great food, even had free samples
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cordon Bleu
Had a deluxe Burger with fries. Both were really good. The staff was helpful as well.
Atmosphere: 5
Food: 5
Service: 5
The food was good, but y'all gave me crinkle fries instead of cheese curds, which cost extra.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Hamburger, Fried Food
Excellent service! Staff even walked around with samples of flavor of day! My grandkids loved it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Hamburger, French Fries
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