Great sandwich but what happened to freaky fast service? Last two times in drive thru it was really slow.
Atmosphere: 5
Food: 5
Service: 3
Stephanie G
Got home with my sandwich and this is what I get. I called the store to let them know that a big part of my sandwich was missing meat. I was told I’d have to come back for them to see the sandwich to get any help. I asked if I could take a picture of it because I am not able to go back out today. For having to waste my time coming back, I should be able to come at my own convenience for something that was messed up. I come here all the time and the one time I have an issue, I get treated poorly because quote “the meat is portioned out so I’m not sure how this happened”. Well apparently it happens Karen. I’ll be happy to take my business somewhere else though.
Atmosphere: 1
Food: 1
Service: 1
Richard Seider
Great food
Atmosphere: 5
Food: 5
Service: 5
Corey Sallee
The only thing better than the sandwich was the service. Great place.
Food: 5
Service: 5
Chauncey Jones
Service was great and kind smiles. Burlington Jimmy John's. Tony is the bomb.com
Lori Dickerson
Very good, very fast, love it
Atmosphere: 5
Food: 5
Service: 5
Jake Stewart
Just wonderful food and staff
Atmosphere: 5
Food: 5
Service: 5
Brian Hellige
It's everything JJ's is supposed to be, fast and delicious. Their day old bread is great for garlic bread!
Atmosphere: 4
Food: 4
Service: 4
Douglas Knittle
It was ok
Atmosphere: 3
Food: 3
Service: 4
joe landess
Really like this place ! very friendly people, good service, good food. I'm very impressed with the Jimmy John franchise they always seem top notch.
It so delicious and the people who work there are so kind and clean
Atmosphere: 5
Food: 5
Service: 5
Rustman Group
Ordered Saturday and did an online order.. Waited 20 min and still wasn't ready.. then went and stated i didn't get the order and they told me that i was supposed to tell them i was there.. It was online order, i asked for a refund and got yelled at.. TERRIBLE SERVICE!!
Service: 1
Kate Bonar
I ordered a little John sandwich and drink which usually totals close to $8. When I pulled up to the window, I was handed the order and it was just all large sandwich. Kristina the order taker proceeded to ask me why I didn’t know by the total that she hadn’t put it in correctly. I stated that’s usually the same price as a little John and large coke. How am I supposed to know you didn’t put it in correctly if it’s a similar price? She then loudly complained that she couldn’t handle me and that she was going to lose it. I was on the phone explaining what was going on to whom I was talking to and she opened the window and told me to stop talking about it. I said excuse me? I’m sorry, but no one has the right to tell me what I can talk about on my phone in my car especially if I am explaining I might be a few more minutes due to a mix up. She continued to be rude through the entire experience. I visit frequently, so to be treated poorly is surprising as I usually have a good experience. Since she continued to be rude to me, I called the store. The Franchise owner happened to be there, Rick I believe. I got the standard disingenuous “sorry about that.” Guess I’ll find a new lunch spot. Thanks Kristina and Rick for the heads up I should spend my money elsewhere. I’ll make sure to spread the word of your kindness.
Atmosphere: 1
Food: 3
Service: 1
Jessica Osborn
Very poor customer service.
Atmosphere: 3
Food: 3
Service: 1
Jerrin L
Very good customer service. Average food. Very satisfied with my experience
Great sandwich but what happened to freaky fast service? Last two times in drive thru it was really slow.
Atmosphere: 5
Food: 5
Service: 3
Got home with my sandwich and this is what I get. I called the store to let them know that a big part of my sandwich was missing meat. I was told I’d have to come back for them to see the sandwich to get any help. I asked if I could take a picture of it because I am not able to go back out today. For having to waste my time coming back, I should be able to come at my own convenience for something that was messed up. I come here all the time and the one time I have an issue, I get treated poorly because quote “the meat is portioned out so I’m not sure how this happened”. Well apparently it happens Karen. I’ll be happy to take my business somewhere else though.
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
The only thing better than the sandwich was the service. Great place.
Food: 5
Service: 5
Service was great and kind smiles. Burlington Jimmy John's. Tony is the bomb.com
Very good, very fast, love it
Atmosphere: 5
Food: 5
Service: 5
Just wonderful food and staff
Atmosphere: 5
Food: 5
Service: 5
It's everything JJ's is supposed to be, fast and delicious. Their day old bread is great for garlic bread!
Atmosphere: 4
Food: 4
Service: 4
It was ok
Atmosphere: 3
Food: 3
Service: 4
Really like this place ! very friendly people, good service, good food. I'm very impressed with the Jimmy John franchise they always seem top notch.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It so delicious and the people who work there are so kind and clean
Atmosphere: 5
Food: 5
Service: 5
Ordered Saturday and did an online order.. Waited 20 min and still wasn't ready.. then went and stated i didn't get the order and they told me that i was supposed to tell them i was there.. It was online order, i asked for a refund and got yelled at.. TERRIBLE SERVICE!!
Service: 1
I ordered a little John sandwich and drink which usually totals close to $8. When I pulled up to the window, I was handed the order and it was just all large sandwich. Kristina the order taker proceeded to ask me why I didn’t know by the total that she hadn’t put it in correctly. I stated that’s usually the same price as a little John and large coke. How am I supposed to know you didn’t put it in correctly if it’s a similar price? She then loudly complained that she couldn’t handle me and that she was going to lose it. I was on the phone explaining what was going on to whom I was talking to and she opened the window and told me to stop talking about it. I said excuse me? I’m sorry, but no one has the right to tell me what I can talk about on my phone in my car especially if I am explaining I might be a few more minutes due to a mix up. She continued to be rude through the entire experience. I visit frequently, so to be treated poorly is surprising as I usually have a good experience. Since she continued to be rude to me, I called the store. The Franchise owner happened to be there, Rick I believe. I got the standard disingenuous “sorry about that.” Guess I’ll find a new lunch spot. Thanks Kristina and Rick for the heads up I should spend my money elsewhere. I’ll make sure to spread the word of your kindness.
Atmosphere: 1
Food: 3
Service: 1
Very poor customer service.
Atmosphere: 3
Food: 3
Service: 1
Very good customer service. Average food. Very satisfied with my experience
Atmosphere: 5
Food: 3
Service: 5
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