They forgot my apple pies and had to wait another 15 minutes on top of the 15 I’ve already waited
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries
Summer Baswell (Summer)
We door dashed from here and they got our entire order wrong. I ordered a chicken sandwhich with no tomato and no lettuce and they gave me a spicy chicken sandwich. I did not order a spicy chicken sandwhich.
Atmosphere: 1
Food: 1
Service: 1
Teresa Meyer
Food was hot & fresh!! Did drive-thru mobile order and was fast & easy. Friendly workers
My friend Went to McDonald’s and got a McFlurry and she has dark hair and there was a long blonde hair. We tried calling the store and it wouldn’t transfer the phone call because their phones are off.
Atmosphere: 3
Food: 1
Recommended dishes: World Famous Fries
Shannon Pfeiff
Would give lower than 1 for service if possible. Myself and 3 other people waited in line none of which even got a glance as they were only concerned with door dash orders. I finally requested assistance and apparently they assumed we were all together because they helped 1 gentlemen, who had been shorted in drive thru and ignored the rest of us until I once again insisted that someone help us. Nobody was greeted or even acknowledged until we said there's more than just DoorDash we would also like to order or have assistance. Pathetic I attempted to use a deal on my mobile app that I had to wait so long it was no longer valid and it was a one time deal so I was not able to use it at all because as I back out and refreshed as the employee insisted that I do or he would be unable to assist me I lost the deal and was not able to use any deals for 15 minutes Will it had already been upwards of 40 minutes pathetic come on Man's let's take care of busines
Atmosphere: 1
Food: 2
Service: 1
Maggie Knows
I hope this is the first fast food place they make automated. 1out of 10 do they get the order right. And usually at night there are two or three people standing around at this location in the kitchen and the orders are still wrong. Good god do the job or quit!
Atmosphere: 1
Food: 1
Service: 2
David Fransioli
25 minutes after using the kiosk the food was ready, and we were missing 2 of the 4 burgers. They put zero into order accuracy, and it showed. Never going back. Ever.
Sidney Gohsman
My parents ordered me hot tea because I'm sick. But all I got was hot water with sugar in it, and a tea bag. If I wanted to make it myself, We wouldn't have got it from McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Bobbi Jackson
5$ meal deals
Atmosphere: 5
Food: 5
Service: 5
Kassie Casey
Been here waiting for my order for 35 minutes. I get that it is Thanksgiving, but come on! We ordered a $5 meal deal and chicken nuggets. Thanks for this ridiculous experience, McDonald's.
Cheeseburger was good but, the french fries were cold.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cheeseburger
Gianna Nicole
Very disrespectful employees.
Atmosphere: 1
Food: 2
Service: 1
Ginny D
Frequently go here. It's McDonald's. If a machine is down or they're out of what you want...that's normal
Atmosphere: 4
Food: 4
Service: 3
Susan Grove
My daughter, her fiance, my 2 grandchildren, and myself ate at McDonalds last night. We ordered, I paid, and we sat down. I went up to see why we hadn't received our food 35 minutes later, and was told:"I FOUND IT!" It was sitting up on a shelf. It was cold. There was another woman waiting who ordered before me. Her food was sitting there and she was waiting for her fries and drinks. I shouted can someone get this lady her fries and drinks? WHAT HAS HAPPENED TO THIS MC'DONALDS? I won't be back and I'm sure the other lady won't either! There appeared to be NOONE in charge of about 8 workers, all were young men. Sue Grove 2126 S 15th Burlington, Iowa
Atmosphere: 3
Food: 1
Service: 1
Jairin Swailes
It's probably one of the slowest restaurants I've ever seen. The food and workers all around are awful
They forgot my apple pies and had to wait another 15 minutes on top of the 15 I’ve already waited
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries
We door dashed from here and they got our entire order wrong. I ordered a chicken sandwhich with no tomato and no lettuce and they gave me a spicy chicken sandwich. I did not order a spicy chicken sandwhich.
Atmosphere: 1
Food: 1
Service: 1
Food was hot & fresh!! Did drive-thru mobile order and was fast & easy. Friendly workers
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin, Sausage Mcmuffin
My friend Went to McDonald’s and got a McFlurry and she has dark hair and there was a long blonde hair. We tried calling the store and it wouldn’t transfer the phone call because their phones are off.
Atmosphere: 3
Food: 1
Recommended dishes: World Famous Fries
Would give lower than 1 for service if possible. Myself and 3 other people waited in line none of which even got a glance as they were only concerned with door dash orders. I finally requested assistance and apparently they assumed we were all together because they helped 1 gentlemen, who had been shorted in drive thru and ignored the rest of us until I once again insisted that someone help us. Nobody was greeted or even acknowledged until we said there's more than just DoorDash we would also like to order or have assistance. Pathetic I attempted to use a deal on my mobile app that I had to wait so long it was no longer valid and it was a one time deal so I was not able to use it at all because as I back out and refreshed as the employee insisted that I do or he would be unable to assist me I lost the deal and was not able to use any deals for 15 minutes Will it had already been upwards of 40 minutes pathetic come on Man's let's take care of busines
Atmosphere: 1
Food: 2
Service: 1
I hope this is the first fast food place they make automated. 1out of 10 do they get the order right. And usually at night there are two or three people standing around at this location in the kitchen and the orders are still wrong. Good god do the job or quit!
Atmosphere: 1
Food: 1
Service: 2
25 minutes after using the kiosk the food was ready, and we were missing 2 of the 4 burgers. They put zero into order accuracy, and it showed. Never going back. Ever.
My parents ordered me hot tea because I'm sick. But all I got was hot water with sugar in it, and a tea bag. If I wanted to make it myself, We wouldn't have got it from McDonald's.
Atmosphere: 1
Food: 1
Service: 1
5$ meal deals
Atmosphere: 5
Food: 5
Service: 5
Been here waiting for my order for 35 minutes. I get that it is Thanksgiving, but come on! We ordered a $5 meal deal and chicken nuggets. Thanks for this ridiculous experience, McDonald's.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Cheeseburger was good but, the french fries were cold.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cheeseburger
Very disrespectful employees.
Atmosphere: 1
Food: 2
Service: 1
Frequently go here. It's McDonald's. If a machine is down or they're out of what you want...that's normal
Atmosphere: 4
Food: 4
Service: 3
My daughter, her fiance, my 2 grandchildren, and myself ate at McDonalds last night. We ordered, I paid, and we sat down. I went up to see why we hadn't received our food 35 minutes later, and was told:"I FOUND IT!" It was sitting up on a shelf. It was cold.
There was another woman waiting who ordered before me. Her food was sitting there and she was waiting for her fries and drinks. I shouted can someone get this lady her fries and drinks? WHAT HAS HAPPENED TO THIS MC'DONALDS? I won't be back and I'm sure the other lady won't either!
There appeared to be NOONE in charge of about 8 workers, all were young men.
Sue Grove
2126 S 15th
Burlington, Iowa
Atmosphere: 3
Food: 1
Service: 1
It's probably one of the slowest restaurants I've ever seen. The food and workers all around are awful
Atmosphere: 1
Food: 1
Service: 1
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