Chuck E. Cheese

5911 University Ave Ste. 100, Cedar Falls
(319) 277-2933

Recent Reviews

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Brandino Smith

Awesome y'all

Atmosphere: 5

Food: 5

Service: 5

Dana Taylor

They have tons of fun games for kids and adults to play. Great place for kids' birthday party 🎈 🎊

Atmosphere: 5

Food: 5

Service: 5

pam turner

Watch your credit card statements carefully! We brought our grandson here, and when the statement came, we were charged twice. We took the statement to Chuck E Cheese, and the manager said her records show we were only charged once. We disputed with the credit card company, and were refunded the second charge. Next statement comes, and we have a fraudulent charge at Chuck E Cheese for the same amount. Now we have to cancel the card the day before vacation.

Atmosphere: 5

Service: 1

Brendelyn J

They did the best they could with the people they had. The female manager on duty was excellent. There was an issue with our birthday party favors and she assisted with a discount and apologized for the inconvenience - thank you.
However, one employee (who appeared to be a student) was on her phone the entire time. Even when adults were at the counter helping their children pick their point prizes. Her cell phone was attached to every transaction made. She sat on her phone while at the trampoline activity center and nearly never acknowledged safety measures.
There was a wonderful gal, who had 2 piercings on her bottom lip, who really did amazing with our party. She went the extra mile and helped our party enjoy the time spent at CC. Great job!
Overall the experience was great for the children at the party. They were able to enjoy all the games and just be kids for the two hours.
Be warned, it is a bit expensive to host the party - about $30/child.

Dietary restrictions: Expect fast food style dinning.

Kid-friendliness: Very much, yes!

Atmosphere: 3

Food: 3

Service: 3

Stephen Westcott

This place was understaffed for the Saturday lunch period.

Atmosphere: 4

Food: 3

Service: 2

Nevaeh Krusemark

Staff was very unorganized and complicated to work with I never even spoke with my host. Then they rung me up wrong 4 times before getting the right price for my party not to mention the bathrooms were nasty! My experience here was unpleasing I personally will never throw a party here again.

Atmosphere: 3

Food: 2

Service: 1

Evan

Here is a list
-8 machines out of order.
- disgusting restrooms
-very rude and non caring staff.
-Asked them to make cotton and the guy with the bowl cut said "No, I'm too busy" then proceed to just stand there doing nothing....

Visit was on 3/1/25 around 5 or 6pm.

What a joke. Pizza ranch will put you out of business real quick if management doesn't get it in gear.

Atmosphere: 1

Food: 1

Service: 1

Arden Buckman

Went here for my kiddos 5th birthday. It was great for the kids to play and burn energy!! The food is not what it used to be and it’s expensive but it was fun. So much has changed since I went there for my own parties as a kid!! Changes have even been made since my first born had his birthday there

Parking: Shared parking lot in an outlet mall area.

Kid-friendliness: It’s definitely for kids to play at but there are a few adult friendly games! Fun for the whole family!!

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Large Pizza, Unicorn Churros

Bob Tom

Worst place to eat Rebeca was mean

Atmosphere: 1

Food: 1

Service: 1

Seno T

Half of the games are broken .

Addie-Mae

Crazy expensive and they no longer have an indoor kiddy gym

Bonnie Wiederkehr

Fun place for kids.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Garden Salad

Daniel Hahn

It's a fun time. The only problem is the food takes forever to get prepared.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Chuck E Cheese Meal

Alexandria Elliott

We came here to play games and did not purchase any food. I like that you can now purchase a set amount of time to play games but if you do opt to buying tickets most of the games were very reasonable unlike other arcades we have been to. The kids always enjoy the prize counter at the end of our visit!

Atmosphere: 5

Service: 4

allie0921

Took grandkids to celebrate one of their birthdays.The front desk staff was not friendly. Food mediocre. There are not enough games when it's busy with alot of kids which is unfair especially when you purchase to play by time. Kids enjoyed themselves but it sure seemed like the staff didn't care about their enjoyment. Except for Chucky. Very disappointing considering the amount of money we spent!!!

Atmosphere: 3

Food: 3

Service: 1

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