Cedar Falls Store 1052 Pharmacy staff intentionally neglects customers health needs for their own leisure.
They also request that you pay up front (cash) for any partial refill service, which is already covered by insurance.
Once, you're told things are ready to go. You arrive and nothing is ready and they tell you to wait.
Upon speaking with Ben, whose supposed to be a Manager, about the services not being completed as you were told. Nothing gets resolved. But Bens wants to loudly assert that all these services are "FOR FREE" as if they don't get paid by insurance and they are doing it out of good will.
Exactly the opposite is true. Ben will make it seem that you are doing him a disservice and that he is paying you. He will not direct the other staff to do their jobs correctly or purposefully. So he allows the neglect to continue. But he does want everyone to know that what they are doing is "FOR FREE". This is because everything at Hy-Vee cost more than what they charge for their merchandise or items. It cost you your time, patience, neglect to your health, and money.
So yourself a favor and just get services and merchandise elsewhere that respects you're the paying customer and want to just live your life without being hurt or abused by others.
Dale Richie
Food is as good as cased foot can get. Dining area is Nice and modern. I got the peppered chicken. I would go back
Atmosphere: 4
Food: 3
Service: 5
Judith Waterfield
Great store, friendly staff! I love going to Hy Vee when I come to Iowa.
Mary W
We have normally had good service but tonight they were out of 3 items. With a limited offering that was a problem. The guy that was helping was friendly and helpful. The girl that was serving (Savanah) was not helpful to the point of being rude. Most of the time we have had good service and good food.
Atmosphere: 4
Food: 4
Service: 3
Aaron Kaisha
This stuff made my stomch hurt?♂️ dont know what they put in their food?
Jade Hoey
Ordered a cake and asked it to be Valentines Day themed with happy birthday written on it. THIS is what I received. They totally just pulled it out of the case and wrote on it quick. Will not be ordering from them anymore. ☺️
John Kahrs
Food was good. Staff was very friendly. Atmosphere in the restaurant is super nice!
Atmosphere: 5
Food: 4
Service: 5
Valerie Rose Snyder
just left the store. Waited for help for several minutes in the self check out because it wasn't taking my cash. I finally feed it some twenties and then it hesitates and spins before giving me my change. Had a separate second purchase that I placed on a card.It did the same thing kept saying waiting on a cashier..So I hurry up and wait some more. In the meantime, people in regular checkout lines have come and gone. So then I walked up to customer service asking to speak with a manager. I had a cashier apologize and say she will have someone go look at it. I walked away. Prices are up and you take jobs away from people who hat need them by having 'self checkout'. Most incomes have not went up yet. It got even better when I walked up to a Starbucks on my way out to be ignored for several minutes by their staff. I left. Not sure if coming ng back.Customer service is piss poor. Quality of produce is disappointing at times too.
Cedar Falls Store 1052 Pharmacy staff intentionally neglects customers health needs for their own leisure. They also request that you pay up front (cash) for any partial refill service, which is already covered by insurance. Once, you're told things are ready to go. You arrive and nothing is ready and they tell you to wait. Upon speaking with Ben, whose supposed to be a Manager, about the services not being completed as you were told. Nothing gets resolved. But Bens wants to loudly assert that all these services are "FOR FREE" as if they don't get paid by insurance and they are doing it out of good will. Exactly the opposite is true. Ben will make it seem that you are doing him a disservice and that he is paying you. He will not direct the other staff to do their jobs correctly or purposefully. So he allows the neglect to continue. But he does want everyone to know that what they are doing is "FOR FREE". This is because everything at Hy-Vee cost more than what they charge for their merchandise or items. It cost you your time, patience, neglect to your health, and money. So yourself a favor and just get services and merchandise elsewhere that respects you're the paying customer and want to just live your life without being hurt or abused by others.
Food is as good as cased foot can get. Dining area is Nice and modern. I got the peppered chicken. I would go back
Atmosphere: 4
Food: 3
Service: 5
Great store, friendly staff! I love going to Hy Vee when I come to Iowa.
We have normally had good service but tonight they were out of 3 items. With a limited offering that was a problem. The guy that was helping was friendly and helpful. The girl that was serving (Savanah) was not helpful to the point of being rude. Most of the time we have had good service and good food.
Atmosphere: 4
Food: 4
Service: 3
This stuff made my stomch hurt?♂️ dont know what they put in their food?
Ordered a cake and asked it to be Valentines Day themed with happy birthday written on it. THIS is what I received. They totally just pulled it out of the case and wrote on it quick. Will not be ordering from them anymore. ☺️
Food was good. Staff was very friendly. Atmosphere in the restaurant is super nice!
Atmosphere: 5
Food: 4
Service: 5
just left the store. Waited for help for several minutes in the self check out because it wasn't taking my cash. I finally feed it some twenties and then it hesitates and spins before giving me my change. Had a separate second purchase that I placed on a card.It did the same thing kept saying waiting on a cashier..So I hurry up and wait some more. In the meantime, people in regular checkout lines have come and gone. So then I walked up to customer service asking to speak with a manager. I had a cashier apologize and say she will have someone go look at it. I walked away. Prices are up and you take jobs away from people who hat need them by having 'self checkout'. Most incomes have not went up yet. It got even better when I walked up to a Starbucks on my way out to be ignored for several minutes by their staff. I left. Not sure if coming ng back.Customer service is piss poor. Quality of produce is disappointing at times too.
Hyvee is always a 2
Always great place!!
Atmosphere: 5
Food: 5
Service: 5
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