The employees were the most kind and amazing people. They helped with my order that was sent to the subway in Evansdale by mistake. The employees in evansdale were horrible and they hung up on me. I’m so impressed with the subway in cedar falls on university. They went above and beyond
Atmosphere: 5
Food: 5
Service: 5
brandon nelson
they never get my order right when i order online i order with more mayo and when i get my sub there is more mayo on the paper they wrap it in then there is on the sub and every time i get it toasted it arrives with the cheese not even melted
Nicole Volentine
I always order from this store, because it is closest to me. I have picked up in store, and ordered for delivery as well. Everyone here always takes such great care of me. I am always met with smiles, and greetings! My food is always delicious and prepared with love. Thank you, university subway crew! :)
Atmosphere: 5
Food: 5
Service: 5
Drew clough
Need more counter help, to many people walking in with their phones ordering multiple sandwiches and holding up the line.
eyesrblue73 J
The girl who greeted us was rude and had no patience. And messed up our food. When I asked for extra sauce because she put NON almost on my meatball sub, she rolled her eyes. Then, she asked me what kind of cheese. I said, provolone. She asked again and then never put it on. Then the person with me ordered a footlong sub, and that was all messed up. And she wasn't willing to fix it. She doesn't like her job, apparently. Maybe she should get a different one. Or some training on customer service.
Atmosphere: 3
Food: 1
Service: 1
Chad K
Would give the regular staff 5 stars, as they were helpful and nice. However the young brunette "boss" got super triggered by my order. Got the chicken dipper for my 9 yr old daughter, and she argued about withholding the cheese. Could tell she was visibly frustrated, almost pissed off. Their employees recommended me getting this previously, and never had a problem ordering since. She clearly lacked customer service skills. She wanted to argue that they don't allow customizations, when it would have saved them money lol. I didn't ask for a discount due to no cheese. She needs to take a chill pil! I'll still go back because my kids like it, but she wasn't impressive.
Atmosphere: 4
Food: 4
Service: 3
Marsha Kavanagh
Always friendly and very clean!
Dietary restrictions: Since you can choose what you want , you're in control.
Parking: Small location so sometimes you might have to park in back.
Atmosphere: 5
Food: 5
Service: 5
Steve
Well run shop
Shawn Schroeder
Always nice and helpful and they craft the sandwiches as they should be. Easy to eat and not just thrown together. I appreciate the employee taking pride in their work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Blitz, Spicy Italian, The Philly
1st time visiting this location on 5/18/23 between 6:55pm-7:10pm. Only had to wait 1 minute in line and was through within a few minutes. Had asked for a footlong meatball that's listed on the menu with the exception of not being toasted. The blonde boy that's at the start of the ordering process with the bread, meats & cheeses ended up putting my sub in the toaster for 20 seconds not even a minute after being asked not too. 1 black haired girl doing the veggies & sauces + cashiering. 1 black haired boy that was a floater between the front & backroom; Caught a glimpse of him smirking when heading out. Not only have a been to a few dozen various locations across the Country but also worked at one for 10 months almost a decade ago. This location is average in terms of cleanliness. Sadly prices at all stores are at least 25% higher from when I was working at a Subway... miss the days of $5 footlongs across the board... and 6" were less than $3... I remember 20 years ago when the company had $2 6" Tuesdays on meatballs & ham & cheeses.
Brittany McNeese
So I ordered a footlong matzo sandwich I ordered it toasted and it wasn't toasted pay for extra mozzarella cheese there wasn't no extra cheese I ordered bacon the bacon was not cooked and the tomatoes were soggy so they are old you really have no problem with ordering my food there this time it was not what I wanted
J B
This location has made me a fan of Subway again,top notch!!!!
The employees were the most kind and amazing people. They helped with my order that was sent to the subway in Evansdale by mistake. The employees in evansdale were horrible and they hung up on me. I’m so impressed with the subway in cedar falls on university. They went above and beyond
Atmosphere: 5
Food: 5
Service: 5
they never get my order right when i order online i order with more mayo and when i get my sub there is more mayo on the paper they wrap it in then there is on the sub and every time i get it toasted it arrives with the cheese not even melted
I always order from this store, because it is closest to me. I have picked up in store, and ordered for delivery as well. Everyone here always takes such great care of me. I am always met with smiles, and greetings! My food is always delicious and prepared with love. Thank you, university subway crew! :)
Atmosphere: 5
Food: 5
Service: 5
Need more counter help, to many people walking in with their phones ordering multiple sandwiches and holding up the line.
The girl who greeted us was rude and had no patience. And messed up our food. When I asked for extra sauce because she put NON almost on my meatball sub, she rolled her eyes. Then, she asked me what kind of cheese. I said, provolone. She asked again and then never put it on. Then the person with me ordered a footlong sub, and that was all messed up. And she wasn't willing to fix it. She doesn't like her job, apparently. Maybe she should get a different one. Or some training on customer service.
Atmosphere: 3
Food: 1
Service: 1
Would give the regular staff 5 stars, as they were helpful and nice. However the young brunette "boss" got super triggered by my order. Got the chicken dipper for my 9 yr old daughter, and she argued about withholding the cheese. Could tell she was visibly frustrated, almost pissed off. Their employees recommended me getting this previously, and never had a problem ordering since. She clearly lacked customer service skills. She wanted to argue that they don't allow customizations, when it would have saved them money lol. I didn't ask for a discount due to no cheese. She needs to take a chill pil! I'll still go back because my kids like it, but she wasn't impressive.
Atmosphere: 4
Food: 4
Service: 3
Always friendly and very clean!
Dietary restrictions: Since you can choose what you want , you're in control.
Parking: Small location so sometimes you might have to park in back.
Atmosphere: 5
Food: 5
Service: 5
Well run shop
Always nice and helpful and they craft the sandwiches as they should be. Easy to eat and not just thrown together. I appreciate the employee taking pride in their work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Blitz, Spicy Italian, The Philly
Great experience!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Really good
1st time visiting this location on 5/18/23 between 6:55pm-7:10pm. Only had to wait 1 minute in line and was through within a few minutes. Had asked for a footlong meatball that's listed on the menu with the exception of not being toasted. The blonde boy that's at the start of the ordering process with the bread, meats & cheeses ended up putting my sub in the toaster for 20 seconds not even a minute after being asked not too. 1 black haired girl doing the veggies & sauces + cashiering. 1 black haired boy that was a floater between the front & backroom; Caught a glimpse of him smirking when heading out. Not only have a been to a few dozen various locations across the Country but also worked at one for 10 months almost a decade ago. This location is average in terms of cleanliness. Sadly prices at all stores are at least 25% higher from when I was working at a Subway... miss the days of $5 footlongs across the board... and 6" were less than $3... I remember 20 years ago when the company had $2 6" Tuesdays on meatballs & ham & cheeses.
So I ordered a footlong matzo sandwich I ordered it toasted and it wasn't toasted pay for extra mozzarella cheese there wasn't no extra cheese I ordered bacon the bacon was not cooked and the tomatoes were soggy so they are old you really have no problem with ordering my food there this time it was not what I wanted
This location has made me a fan of Subway again,top notch!!!!
Atmosphere: 5
Food: 5
Service: 5
Worker personal are fabulous people
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