If I could rate a 0 I would. Anytime I order online and state “DO NOT TOAST” they still do, which is a separate thing. But my review is based off Wednesday the 27th of November (day before thanksgiving) I got a sub after grocery shopping for extra things I needed for the holiday because I didn’t want to cook the day before (my fault I guess for assuming I could get a quickish delicious sub even though I waited 15 minutes in line because of online orders (Do understand because I work at jimmy johns and we can get busy with Instore, drive thru, online pickups, and delivery even though subway just has pickup or instore or the occasional DoorDash)) Wasn’t told the price at first, asked, was told the computer was being weird, believed it because I work at jimmy johns (again as stated) and the normal questions for rewards and tips popped up. Got my receipt and asked why it was $20.94 for an footlong and chips. The girl said “oh you didn’t get two footlongs?????” I said “no just the one footlong BLT and the bag of chips as stated from the employee that told you I got a BLT footlong and bag of chips.” was really trying to be nice, she sighed and asked if I wanted a refund, I said please just for the one footlong as I was over charged. She rolled her eyes and got the manager. Manger was very pleasant and told me I would get my refund in 4 business days. Don’t blame him but has been a week and still haven’t gotten my refund. This location seems to have employees that rotate and have no idea what they are doing/dont care, I’ll take the extra 7 minutes to go to the university location as it’s right no matter if I’m ordering online, instore, or DoorDash where it isn’t even subway employees. The employees at university never roll their eyes or make you feel like an inconvenience for ordering at the job they are supposed to do. (Also I prefer subway over Jimmy John’s my job, so this is sad and Jersey Mikes that opens up is going to kill all of your business 10/10 with how poor this location is taken care of)
Corbin Elmore
Easily one of the best subways I've ever been to.
Atmosphere: 5
Food: 5
Service: 5
Scott G
They gave me the wrong sandwich while I was getting my wallet out
Atmosphere: 4
Food: 4
Service: 1
Kimerly Shock Metcalf
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Brittany Shelton
This team did amazing considering how busy they were. Sitting and eating I heard a few gentlemen in line be less than kind to the staff over things they have no control of. They handled it very gracefully and were so respectful. They rocked out a long line and several online orders in the matter of 40min that I was there. As a former restaurant manager, I would be proud to call those people my team members.
Atmosphere: 5
Food: 5
Service: 5
Ashlie
Great Staff. The grilled chicken wasn't the best it had a slight bad taste. But everything else was good. Fresh looking veggies.
Atmosphere: 5
Food: 3
Service: 5
J P
Outstanding staff, polite, busy, attentive. One of the top subways I have ever visited. Cleaning utensils and busy prepping when no one in line, covered food, Made me feel really good about tipping and eating there. Inviting store, plenty of
Atmosphere: 5
Food: 5
Service: 5
Computer
Great place all
Atmosphere: 5
Food: 5
Service: 5
Hayley Buford
Colby and Kalyn helped us originally, Alexis came into work while we were eating! They were all so incredibly sweet and friendly. They were cleaning and busy the whole time. I don’t think I’ve ever been to a Subway that felt as clean as this one did! Super nice experience!
Atmosphere: 5
Food: 5
Service: 5
Preston Deike
Awesome and very clean on the inside, Workers were very kind as well. To the young man who helped my order was amazing! Thank you subway.
Great fresh food, clean environment and very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Cali Club
Hayley Hughes
Colby and Kalyn helped us originally, Alexis came into work while we were eating! They were all so incredibly sweet and friendly. They were cleaning and busy the whole time. I don’t think I’ve ever been to a Subway that felt as clean as this one did! Super nice experience!
Atmosphere: 5
Food: 5
Service: 5
Thebrick 517
Smells like bacon
Atmosphere: 5
Food: 5
Service: 5
Myke Goings
A+ service dog experience. As they should, staff ignored my service dog. Friendly staff too.
If I could rate a 0 I would. Anytime I order online and state “DO NOT TOAST” they still do, which is a separate thing. But my review is based off Wednesday the 27th of November (day before thanksgiving) I got a sub after grocery shopping for extra things I needed for the holiday because I didn’t want to cook the day before (my fault I guess for assuming I could get a quickish delicious sub even though I waited 15 minutes in line because of online orders (Do understand because I work at jimmy johns and we can get busy with Instore, drive thru, online pickups, and delivery even though subway just has pickup or instore or the occasional DoorDash)) Wasn’t told the price at first, asked, was told the computer was being weird, believed it because I work at jimmy johns (again as stated) and the normal questions for rewards and tips popped up. Got my receipt and asked why it was $20.94 for an footlong and chips. The girl said “oh you didn’t get two footlongs?????” I said “no just the one footlong BLT and the bag of chips as stated from the employee that told you I got a BLT footlong and bag of chips.” was really trying to be nice, she sighed and asked if I wanted a refund, I said please just for the one footlong as I was over charged. She rolled her eyes and got the manager. Manger was very pleasant and told me I would get my refund in 4 business days. Don’t blame him but has been a week and still haven’t gotten my refund. This location seems to have employees that rotate and have no idea what they are doing/dont care, I’ll take the extra 7 minutes to go to the university location as it’s right no matter if I’m ordering online, instore, or DoorDash where it isn’t even subway employees. The employees at university never roll their eyes or make you feel like an inconvenience for ordering at the job they are supposed to do. (Also I prefer subway over Jimmy John’s my job, so this is sad and Jersey Mikes that opens up is going to kill all of your business 10/10 with how poor this location is taken care of)
Easily one of the best subways I've ever been to.
Atmosphere: 5
Food: 5
Service: 5
They gave me the wrong sandwich while I was getting my wallet out
Atmosphere: 4
Food: 4
Service: 1
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
This team did amazing considering how busy they were. Sitting and eating I heard a few gentlemen in line be less than kind to the staff over things they have no control of. They handled it very gracefully and were so respectful. They rocked out a long line and several online orders in the matter of 40min that I was there. As a former restaurant manager, I would be proud to call those people my team members.
Atmosphere: 5
Food: 5
Service: 5
Great Staff. The grilled chicken wasn't the best it had a slight bad taste. But everything else was good. Fresh looking veggies.
Atmosphere: 5
Food: 3
Service: 5
Outstanding staff, polite, busy, attentive. One of the top subways I have ever visited. Cleaning utensils and busy prepping when no one in line, covered food, Made me feel really good about tipping and eating there. Inviting store, plenty of
Atmosphere: 5
Food: 5
Service: 5
Great place all
Atmosphere: 5
Food: 5
Service: 5
Colby and Kalyn helped us originally, Alexis came into work while we were eating! They were all so incredibly sweet and friendly. They were cleaning and busy the whole time. I don’t think I’ve ever been to a Subway that felt as clean as this one did! Super nice experience!
Atmosphere: 5
Food: 5
Service: 5
Awesome and very clean on the inside, Workers were very kind as well. To the young man who helped my order was amazing! Thank you subway.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great fresh food, clean environment and very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Cali Club
Colby and Kalyn helped us originally, Alexis came into work while we were eating! They were all so incredibly sweet and friendly. They were cleaning and busy the whole time. I don’t think I’ve ever been to a Subway that felt as clean as this one did! Super nice experience!
Atmosphere: 5
Food: 5
Service: 5
Smells like bacon
Atmosphere: 5
Food: 5
Service: 5
A+ service dog experience. As they should, staff ignored my service dog. Friendly staff too.
Atmosphere: 3
Food: 3
Service: 4
Great staff and friendly.
Atmosphere: 5
Food: 4
Service: 5
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