Went in with a few friends. Spent around $80. This is with tip. So 3 of us in total. Waitress was good, pizza other food was excellent. Great atmosphere...caught up in Iowa game. I got up to leave and realize I made a mistake and left my food. Went back in, was no more than 5 minutes later of course they had thrown away. And I do understand you're making more room for next customer, but it was NOT a packed house. And I can deal with them throwing the food, but they did nothing about it. They kept saying waitress did her job too bad for you basically. I just paid $80 at your place and didn't get to take home what I paid for because I guess I'm the only one that forgets food. These managers are horrible and have no clue what to do in these situations. He even told me he had no clue what to do, he acted like he had better things to do. Upper management and GM you need to do customer service training with these managers. I like going places that still give good service. It's the little things, and frankly your managers SUCK and don't know much about customer service. KITCHEN STAFF: amazing job I loved the food they threw away. Keep up the good work kitchen!! Loved it. I asked 2 different managers too neither one knew what to do, you comp the customer for inconvenience....I don't agree that customer is always right but at least throw me an appetizer. What if I got up to go to bathroom?? You're going to throw my food away and tell me sorry? That's what both of your so called managers did. Smh. Great food terrible customer service.
Atmosphere: 5
Food: 5
Service: 1
Laurie Morris
We have eaten at all of the OP establishments over the past several years. I can honestly say the food we had at the Main Street location in CF was the WORST we’ve ever had! One of the sub sandwiches that was ordered in our group was burned to a crisp! The server was actually hesitant to take it back to the kitchen…really? They should’ve been ashamed to send it out to the table! They remade the sub sandwich & offered to take half off the price of it. Whooppee! The 3 pizzas ordered in our group were ok, not the usual outstanding OP pizza we’re used to. Doubtful we’ll be back…
Atmosphere: 4
Food: 2
Service: 4
Jenni Wedewer
Went for a late lunch on a weekday and everything was great: food and service!
Atmosphere: 5
Food: 5
Service: 5
Cheryl Bogardus
Very small menu compared to other OPs I have been to. We picked it because we both like the variety and the food at the OP The Artichoke Spinach want very good. Barely touched it. My friend with me would eat it. My Pizza was okay. Cheesey but a little bit heavy on the garlic for me. I had the chicken Alfredo pizza. The waited was very nice and kept coming over to make sure we were okay. I appreciate that kind of service. Though when it's around zero and you see girls wearing short shorts was a little much and a little confusing.
Atmosphere: 4
Food: 3
Service: 5
Shelly Moore
I love the atmosphere and vibe of the OP. Food is good and service is excellent.
Atmosphere: 5
Food: 5
Service: 5
Glen Rowden
Great food, server was very nice and friendly.
Atmosphere: 4
Food: 5
Service: 5
Julie Colson
The staff did a wonderful job yesterday accommodating our large family group on a busy “football Saturday” and they gave us great service.
Please, please Do Not Ever change your gluten-free pizza crust. I have tried a lot of others and yours is really the only place I can get a truly crispy and delicious crust!
Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Jim Westhoff
Met our grandson there on his recommendation. Service was swift and pleasant. Atmosphere was nice. The pizzas were great! Right up my alley.( but my wife found it too saucy )
Atmosphere: 5
Food: 5
Service: 5
Rylund Lewis
In town for Ragbrai and on the pizza hunt. Locals recommended The Other Place and I agree. Garlic sticks were tasty, but the pie was the star. Super cheesy, super tasty, one of the best pizzas I tried on this trip.
We went Saturday of Sturgis Falls and the staff that was working were amazing. They were swamped. Good drinks and good food were still available. Thanks for adding fun to the day!
Atmosphere: 5
Food: 4
Service: 5
Kathy Crowell
Our server took a while to get to us. Our food was good. We had to ask a different server for additional drinks. This place is definitely a sports bar, but the food was not bar food.
Atmosphere: 5
Food: 5
Service: 4
John D Apopka
The food was delicious and the service was great
Atmosphere: 5
Food: 5
Service: 5
Benjamin Wilson
It is the best.
Atmosphere: 5
Food: 5
Service: 5
Loni Meier
I always love to visit an OP. The Other Sandwich with mozzarella is my go-to meal. Delicious!
Best pizza in town, great service
Atmosphere: 5
Food: 5
Service: 5
Went in with a few friends. Spent around $80. This is with tip. So 3 of us in total. Waitress was good, pizza other food was excellent. Great atmosphere...caught up in Iowa game. I got up to leave and realize I made a mistake and left my food. Went back in, was no more than 5 minutes later of course they had thrown away. And I do understand you're making more room for next customer, but it was NOT a packed house. And I can deal with them throwing the food, but they did nothing about it. They kept saying waitress did her job too bad for you basically. I just paid $80 at your place and didn't get to take home what I paid for because I guess I'm the only one that forgets food. These managers are horrible and have no clue what to do in these situations. He even told me he had no clue what to do, he acted like he had better things to do. Upper management and GM you need to do customer service training with these managers. I like going places that still give good service. It's the little things, and frankly your managers SUCK and don't know much about customer service. KITCHEN STAFF: amazing job I loved the food they threw away. Keep up the good work kitchen!! Loved it. I asked 2 different managers too neither one knew what to do, you comp the customer for inconvenience....I don't agree that customer is always right but at least throw me an appetizer. What if I got up to go to bathroom?? You're going to throw my food away and tell me sorry? That's what both of your so called managers did. Smh. Great food terrible customer service.
Atmosphere: 5
Food: 5
Service: 1
We have eaten at all of the OP establishments over the past several years. I can honestly say the food we had at the Main Street location in CF was the WORST we’ve ever had! One of the sub sandwiches that was ordered in our group was burned to a crisp! The server was actually hesitant to take it back to the kitchen…really? They should’ve been ashamed to send it out to the table! They remade the sub sandwich & offered to take half off the price of it. Whooppee!
The 3 pizzas ordered in our group were ok, not the usual outstanding OP pizza we’re used to. Doubtful we’ll be back…
Atmosphere: 4
Food: 2
Service: 4
Went for a late lunch on a weekday and everything was great: food and service!
Atmosphere: 5
Food: 5
Service: 5
Very small menu compared to other OPs I have been to. We picked it because we both like the variety and the food at the OP The Artichoke Spinach want very good. Barely touched it. My friend with me would eat it. My Pizza was okay. Cheesey but a little bit heavy on the garlic for me. I had the chicken Alfredo pizza. The waited was very nice and kept coming over to make sure we were okay. I appreciate that kind of service. Though when it's around zero and you see girls wearing short shorts was a little much and a little confusing.
Atmosphere: 4
Food: 3
Service: 5
I love the atmosphere and vibe of the OP. Food is good and service is excellent.
Atmosphere: 5
Food: 5
Service: 5
Great food, server was very nice and friendly.
Atmosphere: 4
Food: 5
Service: 5
The staff did a wonderful job yesterday accommodating our large family group on a busy “football Saturday” and they gave us great service.
Please, please Do Not Ever change your gluten-free pizza crust. I have tried a lot of others and yours is really the only place I can get a truly crispy and delicious crust!
Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Met our grandson there on his recommendation. Service was swift and pleasant. Atmosphere was nice. The pizzas were great! Right up my alley.( but my wife found it too saucy )
Atmosphere: 5
Food: 5
Service: 5
In town for Ragbrai and on the pizza hunt. Locals recommended The Other Place and I agree.
Garlic sticks were tasty, but the pie was the star. Super cheesy, super tasty, one of the best pizzas I tried on this trip.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We went Saturday of Sturgis Falls and the staff that was working were amazing. They were swamped. Good drinks and good food were still available. Thanks for adding fun to the day!
Atmosphere: 5
Food: 4
Service: 5
Our server took a while to get to us. Our food was good. We had to ask a different server for additional drinks. This place is definitely a sports bar, but the food was not bar food.
Atmosphere: 5
Food: 5
Service: 4
The food was delicious and the service was great
Atmosphere: 5
Food: 5
Service: 5
It is the best.
Atmosphere: 5
Food: 5
Service: 5
I always love to visit an OP. The Other Sandwich with mozzarella is my go-to meal. Delicious!
Atmosphere: 5
Food: 5
Service: 5
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