Food was terrible and put a gallon of bofflo sauce on my sandwich
Food: 1
Service: 1
Amber Spitzer
Sadly it’s closed for renovations and not sure when they are going to reopen. Online hours are wrong on goggles
Atmosphere: 1
Food: 1
Service: 1
Mykola Kharlamoww
Drinks are not good taste, looks like water filters are dead, no burgers, just sandwiches 😤🤯😖
Atmosphere: 5
Food: 1
Service: 4
Nick l
I went into the establishment to purchase a sandwich. I attempted to use a completely valid gift card but I was told that the location doesn't accept gift cards. The whole point of a gift card is to convert money into card you can use at a later date. I have used a gift card at this location on prior occasions too. This issue was not due to a system malfunction either. If they don't honor their gift cards it is practically stealing from customers by promising the money they spend on a gift card can be used on another date. On a positive note the staff was very polite about this and I know this problem has not done with them.
Atmosphere: 3
Food: 1
Service: 5
Donnie R
I am pulled up to the drive-thru it was completely empty. We were the only ones there. I got to the ordering screen, and I was told to wait just one moment. About four or five minutes later, they got back to me and replaced our order and pulled around. The worker greeted us and took me our payment, and then we sat and waited.... and waited... and waited... all the while being able to look into the window and seeing the workers just goofing off. Someone finally came over to the window and handed us a bag that wasn't even our order, i said this is way too light to be what we ordered, and he's like oh.... sorry boss.... and then we waited several more minutes... in total, we were at the window waiting for our food for 20 minutes!!! They had no one in front of us.There was no reason to have to wait that long.They were not busy at all. And then to get the wrong order at first I mean, how can you mess this up especially when you've taken 20 minutes?!
However they did, we got the right order.However, they did not make the food or drinks as ordered, and the stuff that was made correctly was so sloply put together that there was no way to eat it without making an absolute mess. The lady that was taking our order was in such a rush to get our order that she didn't listen to everything I said. I just can't see how so much could go wrong given the curcumstances.
Atmosphere: 1
Food: 2
Service: 1
Noe Maldonado
The burger was a big disappointment. $10 for a burger so light you wouldn't even know it was in the bag. Never again
Atmosphere: 2
Food: 1
Service: 2
Lasha J. (Zakai)
Thanks Demarcus! Such a sweet heart! Very polite, clean, and well spoken. Food cooked to order like I requested. Most definitely noted. Iowa has the best Arby's in America! Keep growing.
03/27/24 13:30Tables to sit & enjoy a hot, fresh & filling meal. The employees are polite, professional & personable. The overall store/ restaurant is clean and welcoming! I found a new spot to stop when coming through Iowa!**PROFESSIONAL DRIVERS**The lot is small, but it's clean from the fuel island to showers to Arby's & everywhere in between.
Atmosphere: 5
Food: 5
Service: 5
Brenda Corona
Dirty, food was un-eatable.
Atmosphere: 1
Food: 1
Service: 3
Don Stockton
Website says open until 12 AM but the guy at the counter closed at 10! Why have published hours if you’re not going to follow them. I’ll find somewhere else to eat from now on…
Atmosphere: 1
Food: 1
Service: 1
jj Hampton
Has a great
Atmosphere: 5
Food: 5
Service: 5
christina nunley
The fries were old and barely warm. my French dip sandwich needed more meat on it my sandwich way to much bread.
Dip sticks is an understatement!!!
Food was terrible and put a gallon of bofflo sauce on my sandwich
Food: 1
Service: 1
Sadly it’s closed for renovations and not sure when they are going to reopen. Online hours are wrong on goggles
Atmosphere: 1
Food: 1
Service: 1
Drinks are not good taste, looks like water filters are dead, no burgers, just sandwiches 😤🤯😖
Atmosphere: 5
Food: 1
Service: 4
I went into the establishment to purchase a sandwich. I attempted to use a completely valid gift card but I was told that the location doesn't accept gift cards. The whole point of a gift card is to convert money into card you can use at a later date. I have used a gift card at this location on prior occasions too. This issue was not due to a system malfunction either. If they don't honor their gift cards it is practically stealing from customers by promising the money they spend on a gift card can be used on another date. On a positive note the staff was very polite about this and I know this problem has not done with them.
Atmosphere: 3
Food: 1
Service: 5
I am pulled up to the drive-thru it was completely empty. We were the only ones there. I got to the ordering screen, and I was told to wait just one moment. About four or five minutes later, they got back to me and replaced our order and pulled around. The worker greeted us and took me our payment, and then we sat and waited.... and waited... and waited... all the while being able to look into the window and seeing the workers just goofing off. Someone finally came over to the window and handed us a bag that wasn't even our order, i said this is way too light to be what we ordered, and he's like oh.... sorry boss.... and then we waited several more minutes... in total, we were at the window waiting for our food for 20 minutes!!! They had no one in front of us.There was no reason to have to wait that long.They were not busy at all. And then to get the wrong order at first I mean, how can you mess this up especially when you've taken 20 minutes?!
However they did, we got the right order.However, they did not make the food or drinks as ordered, and the stuff that was made correctly was so sloply put together that there was no way to eat it without making an absolute mess. The lady that was taking our order was in such a rush to get our order that she didn't listen to everything I said. I just can't see how so much could go wrong given the curcumstances.
Atmosphere: 1
Food: 2
Service: 1
The burger was a big disappointment. $10 for a burger so light you wouldn't even know it was in the bag. Never again
Atmosphere: 2
Food: 1
Service: 2
Thanks Demarcus! Such a sweet heart! Very polite, clean, and well spoken. Food cooked to order like I requested. Most definitely noted. Iowa has the best Arby's in America! Keep growing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Loaded Curly Fries
Great service and food! The staff did a great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
Good place to eat friendly people
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
03/27/24 13:30Tables to sit & enjoy a hot, fresh & filling meal. The employees are polite, professional & personable. The overall store/ restaurant is clean and welcoming! I found a new spot to stop when coming through Iowa!**PROFESSIONAL DRIVERS**The lot is small, but it's clean from the fuel island to showers to Arby's & everywhere in between.
Atmosphere: 5
Food: 5
Service: 5
Dirty, food was un-eatable.
Atmosphere: 1
Food: 1
Service: 3
Website says open until 12 AM but the guy at the counter closed at 10! Why have published hours if you’re not going to follow them. I’ll find somewhere else to eat from now on…
Atmosphere: 1
Food: 1
Service: 1
Has a great
Atmosphere: 5
Food: 5
Service: 5
The fries were old and barely warm. my French dip sandwich needed more meat on it my sandwich way to much bread.
Atmosphere: 2
Food: 1
Service: 2
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