I was a customer at this burger King location the lady in burger King who took my order Thursday night 6pm I didn't mean to ask you again if I was getting a cup already to drink with after you got done with talking my order but when I ask you for cup you didn't smile or nothing you just looked at me like I did something wrong too you. as if you were upset? now I wasn't trying to be complicated or start problems with you just soo you know it wasn't crowded at all when I arrived at your location as well but I just noticed you kept staring at me as if something that was said bothered you in a uncomfortable way.not sure what exactly but again thank you for your service as a customer.
Atmosphere: 5
Food: 5
Service: 5
Steven Rose
Food was good, could have been warmer.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Whopper Jr Sandwich
R
10.48$ for a whopper combo with no cheese and small size! It wasn't that good!
Food: 3
Service: 3
Terry Scott
No issues.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Whopper Jr Sandwich
James Sturgeon
Food was solid but like all fast food anymore it is too expensive
Food: 4
Service: 4
Recommended dishes: Fries
Lils Lol
A worker named Alexa went out of her way for me and is super sweet! I see her there often and she is honestly one of my favorite workers there. Give her a raise! Love the food and I will definitely be coming back for a long time.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fries, Sandwich
Earl Franklin
Light skinned guy kept pulling up his pants then making burgers
Atmosphere: 5
Food: 2
Service: 5
Teddy Hawk
We pulled up about 5:00 on Friday 9/20. Me and my younger siblings, we don't frequent BK. But something flame broiled did sound good. We were the only ones in line.
My sister in the passenger seat was the one treating us today. I was relaying the order. Like I said we don't come here often so we did take alittle bit longer getting our order together. The lady taking our order was so ridiculously rude to us for no reason.
I'm relaying the order and I could barely here her over the fuzzy sounding inntercome. I asked her for her patience, and it felt like she just went in harder on the disrespect. I personally don't want food from the people I'm arguing with that's making my food.
If it was up to me I simply would of pulled off. But it wasn't, instead my little sister cut the order short and didn't even get the rest of the stuff we wanted to try.
Atmosphere: 1
Food: 3
Service: 1
Emerald Gaston
Whoppers were ICE COLD bun and meat. Cook should be ashamed or wonder why they're a cook in the first place. On top of that the order was wrong, but accurate on receipt. I get it, it's Sunday night and you want to be home. Guess what, you're not there yet. Do your job.
Atmosphere: 1
Food: 1
Service: 1
Ashley Lloyd
I definitely have it My way every time I go to burger king and they never messed my order up whether it's morning or night ?
6PM on a Thursday. From the moment we got here until we got our food was 20 minutes. We were first in line and had to wait 10 minutes just to place our order. When they did decide to start taking orders up front, there was a line. We weren't greeted. He didn't even ask what we wanted, he just stared at us until we talked. It was obvious the lack of friendliness was due to intense concentration. The expectations of staff are ridiculous. Two people up front trying to keep up with the drive thru, front desk , online and food app orders! My children asked why the lobby was so empty at dinner time and I explained no one wants to wait that long for fast food.
Atmosphere: 3
Food: 4
Service: 1
Sammi Clark
This location recently got a remodel. So the outside looks great, but the customer service is really what needs an overhaul. Employees are unhelpful and borderline rude... acting like you're crazy for wanting an item as advertised. This location repeatedly refuses to follow the corporate menu. Don't go here expecting to be able to order items that Burger King advertises. I've visited various BK locations in Cedar Rapids as well as in other states and this is the only location that is like this. Pretty disgraceful. You're better off going to one of the other many BK's in the city.
Atmosphere: 4
Food: 1
Service: 1
Allan Seiler
Everything was fine with the one exception that we were shorted two Rodeo burgers.
Atmosphere: 5
Food: 5
Service: 3
Sulea Hewitt-Martinez
Always a pleasant experience with burger kings. I dont understand why others places have such a hard time matching the customer service and accuracy of Burger King. Thank you for great cheap/fast food with fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Sulea Shelton
Always a pleasant experience with burger kings. I dont understand why others places have such a hard time matching the customer service and accuracy of Burger King. Thank you for great cheap/fast food with fantastic service!
I was a customer at this burger King location the lady in burger King who took my order Thursday night 6pm I didn't mean to ask you again if I was getting a cup already to drink with after you got done with talking my order but when I ask you for cup you didn't smile or nothing you just looked at me like I did something wrong too you. as if you were upset? now I wasn't trying to be complicated or start problems with you just soo you know it wasn't crowded at all when I arrived at your location as well but I just noticed you kept staring at me as if something that was said bothered you in a uncomfortable way.not sure what exactly but again thank you for your service as a customer.
Atmosphere: 5
Food: 5
Service: 5
Food was good, could have been warmer.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Whopper Jr Sandwich
10.48$ for a whopper combo with no cheese and small size! It wasn't that good!
Food: 3
Service: 3
No issues.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Whopper Jr Sandwich
Food was solid but like all fast food anymore it is too expensive
Food: 4
Service: 4
Recommended dishes: Fries
A worker named Alexa went out of her way for me and is super sweet! I see her there often and she is honestly one of my favorite workers there. Give her a raise! Love the food and I will definitely be coming back for a long time.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fries, Sandwich
Light skinned guy kept pulling up his pants then making burgers
Atmosphere: 5
Food: 2
Service: 5
We pulled up about 5:00 on Friday 9/20. Me and my younger siblings, we don't frequent BK. But something flame broiled did sound good. We were the only ones in line.
My sister in the passenger seat was the one treating us today. I was relaying the order. Like I said we don't come here often so we did take alittle bit longer getting our order together. The lady taking our order was so ridiculously rude to us for no reason.
I'm relaying the order and I could barely here her over the fuzzy sounding inntercome. I asked her for her patience, and it felt like she just went in harder on the disrespect. I personally don't want food from the people I'm arguing with that's making my food.
If it was up to me I simply would of pulled off. But it wasn't, instead my little sister cut the order short and didn't even get the rest of the stuff we wanted to try.
Atmosphere: 1
Food: 3
Service: 1
Whoppers were ICE COLD bun and meat. Cook should be ashamed or wonder why they're a cook in the first place. On top of that the order was wrong, but accurate on receipt. I get it, it's Sunday night and you want to be home. Guess what, you're not there yet. Do your job.
Atmosphere: 1
Food: 1
Service: 1
I definitely have it My way every time I go to burger king and they never messed my order up whether it's morning or night ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr Sandwich
Restaurantji Recommends
6PM on a Thursday. From the moment we got here until we got our food was 20 minutes. We were first in line and had to wait 10 minutes just to place our order. When they did decide to start taking orders up front, there was a line. We weren't greeted. He didn't even ask what we wanted, he just stared at us until we talked. It was obvious the lack of friendliness was due to intense concentration. The expectations of staff are ridiculous. Two people up front trying to keep up with the drive thru, front desk , online and food app orders! My children asked why the lobby was so empty at dinner time and I explained no one wants to wait that long for fast food.
Atmosphere: 3
Food: 4
Service: 1
This location recently got a remodel. So the outside looks great, but the customer service is really what needs an overhaul. Employees are unhelpful and borderline rude... acting like you're crazy for wanting an item as advertised. This location repeatedly refuses to follow the corporate menu. Don't go here expecting to be able to order items that Burger King advertises. I've visited various BK locations in Cedar Rapids as well as in other states and this is the only location that is like this. Pretty disgraceful. You're better off going to one of the other many BK's in the city.
Atmosphere: 4
Food: 1
Service: 1
Everything was fine with the one exception that we were shorted two Rodeo burgers.
Atmosphere: 5
Food: 5
Service: 3
Always a pleasant experience with burger kings. I dont understand why others places have such a hard time matching the customer service and accuracy of Burger King. Thank you for great cheap/fast food with fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Always a pleasant experience with burger kings. I dont understand why others places have such a hard time matching the customer service and accuracy of Burger King. Thank you for great cheap/fast food with fantastic service!
Atmosphere: 5
Food: 5
Service: 5
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