They made me use the fast food service at the window because they couldn't take orders inside the place and then more customers arrived and they were served without a problem because of my Hispanic personality they made me less
Atmosphere: 2
Food: 5
Service: 2
Dustin Leifker
The Cedar Falls IA KFC is an unfriendly, non family atmophere, with rude employees! We were met at the door by an already annoyed employee before we entered the building. When ordering i asked if our 3 piece could be all legs and I got a "we'll see" as an answer. What kind of answer is that from an employee? When we recieved our food we found out the answer was no. And we were told we could not order anymore legs. (We found out they were wrong by ordering them on the app and getting them) Sorry, turns out kids are picky and don't want thighs. We would have ordered different if we were told no to the 3 piece being all legs. We asked for 6 drinks, got 2 and were told "that is what you paid for" We were threatened to be kicked out because a few of our kids were getting bored waiting for our last kid to finish his legs that he got much later than everyone else got their food. Ended our trip over $60 spent and the worst time we have ever had in a restaurant..... in case you are wondering, no! We are not going back
Atmosphere: 1
Food: 5
Service: 1
Jacob Caputo
Service was great, food was expected of KFC. Staff were super friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Famous Bowl, Fried Chicken
Kelly McDowell
Staff was very nice. Food is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl, Chicken Tender, Gravy, 12 PC Tenders Meal
Jacob
The smaller meal deals and lower priced items are worth it/good value. The buckets of chicken and larger meals are ridiculously overpriced for the small amount of chicken. This is one of the better kfcs I've been to.
Atmosphere: 2
Food: 4
Service: 3
KJ Green (LiBoogie)
Food is worse than trash that been sitting in an alley all year
Atmosphere: 1
Food: 1
Service: 1
christin maiers
I ordered online take out and the only complaint I have is that I can't or don't know how to do a drive through pickup with an online order
Food: 5
Service: 5
Tom Earl
Crispy chicken nuggets were soggy not Crispy at all
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Famous Bowl
Gregory Floyd
The food was good. However, that day, they were a little heavy with the salt.
Great customer service! Thanks Kai from Edgewood rd Cedar Rapids great smile and customer service!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Famous Bowl
k bee
Ordered bucket of chicken, got a gooey grey mass stuck together. Inedible. Two inches of grease at bottom. Returned it with the manager stating it was the door dashes fault. Worst experience ever. Keep sending me free gift certificates, I don't need free garbage.
Atmosphere: 2
Food: 1
Service: 1
Furaha Maria
They have the best food hot and ready to go and best customer service ever I love KFC ? ? ?!!!
Got a 3 piece chicken with a biscuit, one side, and a drink for almost $14. At first glance, I noticed the biscuits have gotten smaller. I chose the original chicken as opposed to the crispy. The chicken was very soggy as if it had been around for a while. The lobby looked very nice from the recent remodel.
Super upset after so much excitement. Tried the 8 pc chicken. Took a while to get, as they had us move forward. When we finally got the chicken it was under cooked. Flour on the outside was still raw. And with my less then pleased first impression, I reluctantly took my first bite. All I can say is simply ???. This chicken had obviously been sitting for hours. This is why I will continue to be a loyal customer to Popeyes.? lost me!
They made me use the fast food service at the window because they couldn't take orders inside the place and then more customers arrived and they were served without a problem because of my Hispanic personality they made me less
Atmosphere: 2
Food: 5
Service: 2
The Cedar Falls IA KFC is an unfriendly, non family atmophere, with rude employees!
We were met at the door by an already annoyed employee before we entered the building. When ordering i asked if our 3 piece could be all legs and I got a "we'll see" as an answer. What kind of answer is that from an employee? When we recieved our food we found out the answer was no. And we were told we could not order anymore legs. (We found out they were wrong by ordering them on the app and getting them) Sorry, turns out kids are picky and don't want thighs. We would have ordered different if we were told no to the 3 piece being all legs.
We asked for 6 drinks, got 2 and were told "that is what you paid for"
We were threatened to be kicked out because a few of our kids were getting bored waiting for our last kid to finish his legs that he got much later than everyone else got their food.
Ended our trip over $60 spent and the worst time we have ever had in a restaurant..... in case you are wondering, no! We are not going back
Atmosphere: 1
Food: 5
Service: 1
Service was great, food was expected of KFC. Staff were super friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Famous Bowl, Fried Chicken
Staff was very nice. Food is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl, Chicken Tender, Gravy, 12 PC Tenders Meal
The smaller meal deals and lower priced items are worth it/good value. The buckets of chicken and larger meals are ridiculously overpriced for the small amount of chicken. This is one of the better kfcs I've been to.
Atmosphere: 2
Food: 4
Service: 3
Food is worse than trash that been sitting in an alley all year
Atmosphere: 1
Food: 1
Service: 1
I ordered online take out and the only complaint I have is that I can't or don't know how to do a drive through pickup with an online order
Food: 5
Service: 5
Crispy chicken nuggets were soggy not Crispy at all
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Famous Bowl
The food was good. However, that day, they were a little heavy with the salt.
Atmosphere: 5
Food: 5
Service: 5
Raw chicken in my famous bowl
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great customer service! Thanks Kai from Edgewood rd Cedar Rapids great smile and customer service!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Famous Bowl
Ordered bucket of chicken, got a gooey grey mass stuck together. Inedible. Two inches of grease at bottom. Returned it with the manager stating it was the door dashes fault. Worst experience ever. Keep sending me free gift certificates, I don't need free garbage.
Atmosphere: 2
Food: 1
Service: 1
They have the best food hot and ready to go and best customer service ever I love KFC ? ? ?!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl, 12 Chicken Tenders, Fries, Fried Chicken, Gravy
Got a 3 piece chicken with a biscuit, one side, and a drink for almost $14. At first glance, I noticed the biscuits have gotten smaller. I chose the original chicken as opposed to the crispy. The chicken was very soggy as if it had been around for a while. The lobby looked very nice from the recent remodel.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: 12 Chicken Tenders, Fried Chicken
Super upset after so much excitement. Tried the 8 pc chicken. Took a while to get, as they had us move forward. When we finally got the chicken it was under cooked. Flour on the outside was still raw. And with my less then pleased first impression, I reluctantly took my first bite. All I can say is simply ???. This chicken had obviously been sitting for hours.
This is why I will continue to be a loyal customer to Popeyes.? lost me!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fried Chicken
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