Orange Leaf Frozen Yogurt

Closed at least 2 hours earlier than the times listed on the door and here in Google consistently. Very disappointing to our kids.

Atmosphere: 1

Food: 1

Service: 1

Always a bit chilly in the building but that’s expected. Service is always fast and the flavors are always good and changing. The topping bar is clean and orderly

Atmosphere: 4

Food: 5

Service: 5

Hubby and I had been trying to go on a froyo date for awhile but it seems like all the places have closed in the QC so when we were in Cedar Rapids for the weekend and noticed this place was open we had to go. Hubby got a big cuppy with more toppings than froyo ? and I got a big cuppy with more froyo ? than toppings. Although there was plenty of seats inside, we chose to sit outside where we could enjoy each other and our froyo.

Kid-friendliness: Great place for a date or for the whole family.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt

I prefer this location over the other. The other location the frozen yogurt melts much more quickly than this location for some reason. It feels friendlier here as well. This location is much better

Dietary restrictions: GF options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt

Most the staff are nice but the girl today in glasses was rolled her eyes at the guy before me not knowing it was self service. Then I made an order and had a $50 bill and she said they won't accept anything over $20 in cash. Losing business doing that is what I said and she just stared at me saying nothing. Either be nice and have customer service skills or don't work...

Service: 1

Dietary restrictions: Lactose and gluten free options as well

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt

great place to take the

Atmosphere: 4

Food: 4

Service: 4

We love this place for a quick snack. Nice variety of flavors and the staff is always friendly and helpful!

Kid-friendliness: Of course it's kid friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt

Blood.

This location is awesome. Management should be proud of their employees they are always polite, professional and friendly. This is our favorite location in town!

It was really good. I love all the toppings that make it better than the rest.

I was going to only give one star, but out of 2 times I placed an order, they were very good the first order I placed... My rationale for leaving the feedback was the lack of any respect for the customer. On 11/4/2022 I placed an order to pickup. When I got there (Takes about 25 minutes), they said they have a 1/3 of my order. Then consistently ignored me because the two employees were too busy talking about a phone conversion that one had with a friend.

Why not tell the customer the order cannot be completed. I almost want to dispute the charge on my credit card because the two young ladies where too busy to speak to me. Granted, I will not hold that against them as they were very young (looked like high school kids), but I still was disrespected.

I had a job in high school, I always respected the customer. But, alas, times have changes, not so much in a good way.

Anyways, I am very disappointed after my second visit, and will NEVER do business with them again.

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I order from various places, but I left an response because the staff lacked respect for customers. Again, I work at XYZ, and I need to make orders for XYZ, but my last interaction, I will not.

I'm not sure what details you want from me, but I really want to respond. I will list the issues:

1) The two women/girls.. Pretty much ignored me. Also, failed to tell me anything about the order.... like, for example, "Sorry sir, we were unable to complete the full order". As soon as I was handed the order, I knew it was not complete.

2) After I determined the order was wrong, a double insult, I was told to call ABC, its not my problem. Yeah, probably that was not the best response.

Hey look. In the ratings, I gave you two stars because the first time I ordered went well. The second interview, I was insulted, had to waste time, and was irritated (time is money). I don't own a business, but I imagine the customer would be important.

From my experience at my last visit, the customer seems to be a irrelevant factor.

So many amazing choices

ALWAYS out of the BROWNIE BITS. One would think that if they are ALWAYS out of a topping, they would order a larger supply or more often. But, No ... they don't. Not going in there again. Very disappointed every time. And they are WAY OVER PRICED!

ALWAYS out of the BROWNIE BITS. One would think that if they are ALWAYS out of a topping, they would order a larger supply or more often. But, No ... they don't. Not going in there again. Very disappointed every time. And they are WAY OVER PRICED!