Panda Express
229 Collins Rd NE, Cedar Rapids
(319) 294-7092
Recent Reviews
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Yummmyyyyyy!! Great fresh food always!
Atmosphere: 5
Food: 5
Service: 5
Dude who took the order didn't speak good English and gave the wrong order. Thankfully somebody else fixed it and they were very polite and professional about it.
Atmosphere: 3
Food: 4
Service: 5
Food old and gross. Half your options weren't available. Lack luster. Won't go back.
Atmosphere: 1
Food: 2
Service: 1
I’ve been to this location several times never have I been showed the customer service level of Mei she definitely deserves recognition for her customer service skills so that’s why I’m leaving a review panda have great food when great service is added it make the experience 100% better thank you Mei
Food: 5
Service: 5
Great food, cant understand half the workers and the counter and visa versa. But food is always great.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: The Original Orange Chicken, Fried Rice, Broccoli Beef, Chow Mein
Fried rice was undercooked. Hard pieces of rice.
Atmosphere: 3
Food: 2
Service: 3
Drive thru cashier wasn't friendly,I asked for sauce and was given a huge handful that fell in my car.Didn't greet us or say have a good day.Got home and a huge part of my plate was missing,I drove back up there and the manager was nice about it.
Atmosphere: 4
Food: 3
Service: 2
Poor customer service and communication was like they didn’t know what they were doing
Atmosphere: 1
Food: 1
Service: 1
Ordered catering 3 days in advance and when I came to pick it up at 3:30 which was the scheduled time for pickup it wasnt ready until far past 4:00
Atmosphere: 1
Food: 3
Service: 1
I always enjoy coming to Panda Express—great food, great prices, and incredibly fast service.
What stood out most during my visit was the team’s performance. From the moment I walked in, they greeted me warmly and worked efficiently. Even during their downtime, they stayed busy cleaning and ensuring customers were satisfied. Their attention to detail and customer service really made an impression on me.
I don’t usually take the time to leave reviews, but when a business goes above and beyond, I make sure to recognize it. This was one of those experiences, and I’m happy to share how pleased I was with my visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Grilled Teriyaki Chicken, Plate
Restaurantji Recommends
Drive thru takes waaaaaaaaaay to long It's ridiculous this location sucks when it comes to waiting. Food however is always good and fresh usually so no complaints in that category.
Atmosphere: 4
Food: 4
Service: 1
Service is absolutely awful at this location. No complaints about the food itself. The length of time it takes to get the food after ordering is ridiculous. We love panda but this location never fails to take longer than 15 minutes to get our food.
Atmosphere: 3
Food: 3
Service: 1
Great Team Great Food
Atmosphere: 5
Food: 5
Service: 5
Hit the drive-through to save some time. Time definitely not saved! I made two simple orders with nothing unusual. They’re not busy, as it was before the dinner rush. Didn’t get either order right. Do better, folks!
Atmosphere: 4
Food: 4
Service: 2
Holidays notwithstanding, the staff here is consistent with not fulfilling orders all the way. Every single time I or my family has ordered ahead, there is an issue with my order. I either am missing an entire item (plate, bigger plate, etc.), or items are partly completed (plate missing an entree). Tonight, I chose to stay at the restaurant and check my order before I left.
I ordered for 6 people. All but 1 item was fine. The last item should have been a bigger plate with chow mein as the side. That means three entrees. I received 2 entrees in as small a container as possible. They, thankfully, were willing to correct the issue and give me my correct, full order.
In conclusion, they need to hire better staff at this location that care enough to pay attention.
Atmosphere: 4
Food: 5
Service: 2
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