The food is great. The customer service is another matter. If you're planning ahead for a scheduled delivery, expect delays. I've had deliveries be anywhere from 30 to 60 minutes late. If a delivery is on time, it's an outlier. I would recommend take out to save on fees and having to deal with the delivery drivers.
Atmosphere: 2
Food: 4
Service: 1
Simon Relic
Placed an order for pickup. Always friendly and fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks
David Short
Put a order in on new years for a 26.99 special. When I got there to pick it up I was told 33.17. On my way home I did the math. Should have been like 28 something. I called at 1040pm and got told I was charged for the crust I order. No were on the order said up charge. As I was on the phone with the manager she told me next I should go to pizza hut to order. So when you in call in to the store it say calls maybe recorded I do hope someone goes back and hears that call.
Atmosphere: 1
Food: 1
Service: 1
Natascha Stephenson
Ordered on phone at 6:20. When I talked to the guy he said 45 min wait this was at 6:20. I wasn’t even in town I was doing errands and didn’t get done until 6:15. They had my pizza made saying at 3:58pm. They said I ordered online and I didn’t order online. The manager wouldn’t remake it even though it was cold and I even provided what time I called there line which is a third party. The pizza is made poorly I ask for 1/2 mushrooms and this is what I get! It’s sad you get better service later at night than dinner time. I promise you I won’t be doing carry out anymore. I would travel to a different location then go to this one that your nit even greeted at. At least I know if I order online the food is hot when it’s delivered through the damn app. Only down fall there is that it’s expensive for delivery. This place is falling apart. Last I checked places like this is suppose to be customer satisfaction not about the loss of product that cost cheaper then the amount charged for a pizza.
Atmosphere: 1
Food: 1
Service: 1
Shauna King
Quick and efficient but not as tasty as Pizza Hut and Domino's which is where I typically go.
Atmosphere: 3
Food: 3
Service: 4
Tacoria
Brooo I ordered a bbq pizza and omg it was sooooo good literally the best pizza I’ve had in a long time! The pizza and dessert were both delicious and wasn’t cold! They were both ready in like 15 min or so faster than the estimated time. Would recommend.
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Pizza
Nicole Yenter
They expect you to order online or out of country. They don't allow you to order 1/2 no cheese. You can't even walk in to get your order made right bc you only get the discount if you work with the jank website... 2 stars feels generous given lack of care assistance unwillingness to work with you. They're my fave pizza but I can't use them anymore being so horrible customer service wise.Dietary restrictions: Don't bother trying to order half no cheese. You can't do it online and you can't do it with the foreigners either. I miss talking to the people in the store... they were able to specialize the pizza
Atmosphere: 1
Food: 5
Service: 1
Stephanie Pierce
Always have a great experience, grt my correct order quickly and most importantly HOT!
Atmosphere: 5
Food: 5
Service: 5
Stephen Andersen
Well we went to order a taco pizza and found it had been taken off the menu, you had the best taco pizza. That being said we decided to go someplace else for one and you lost a very long time customer.
Atmosphere: 1
Food: 1
Service: 1
Mike Kerker
We always get delivery. 99% of the time the order is wrong! They have added items and forgot other items. The food has been good, but they need to figure out how to get the order right!
I've never had them mess up an order. Pizza has always been hot and quality and usually ready right on time. Not much room to stand and wait, this is strictly a carry out or delivery option.
Divine_Wrath1
I'll be honest, it's not my favorite pizza place, but man are they dependable and predictable which yes is a good thing, when I wanna order some food for me and my friends papa John's not only has great deals they have decent pizza that comes exactly as you'd expect it to.
Atmosphere: 3
Food: 3
Service: 3
Bob
Staff don't always read the ticket on what ingredients should be on pizza. They assume alot.
Atmosphere: 5
Food: 4
Service: 4
Jake lovell
Personally papa John's is my favorite chain pizza so this might be a bit biased from
Atmosphere: 3
Food: 4
Service: 3
Terry Doyle
Ordered a thin crust, Canadian pizza worst pizza ever. Wouldn't even give it to my dog. Probably 3 pieces of ham. I'll never order again.
The food is great. The customer service is another matter. If you're planning ahead for a scheduled delivery, expect delays. I've had deliveries be anywhere from 30 to 60 minutes late. If a delivery is on time, it's an outlier. I would recommend take out to save on fees and having to deal with the delivery drivers.
Atmosphere: 2
Food: 4
Service: 1
Placed an order for pickup. Always friendly and fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks
Put a order in on new years for a 26.99 special. When I got there to pick it up I was told 33.17. On my way home I did the math. Should have been like 28 something. I called at 1040pm and got told I was charged for the crust I order. No were on the order said up charge. As I was on the phone with the manager she told me next I should go to pizza hut to order. So when you in call in to the store it say calls maybe recorded I do hope someone goes back and hears that call.
Atmosphere: 1
Food: 1
Service: 1
Ordered on phone at 6:20. When I talked to the guy he said 45 min wait this was at 6:20. I wasn’t even in town I was doing errands and didn’t get done until 6:15. They had my pizza made saying at 3:58pm. They said I ordered online and I didn’t order online. The manager wouldn’t remake it even though it was cold and I even provided what time I called there line which is a third party. The pizza is made poorly I ask for 1/2 mushrooms and this is what I get! It’s sad you get better service later at night than dinner time. I promise you I won’t be doing carry out anymore. I would travel to a different location then go to this one that your nit even greeted at. At least I know if I order online the food is hot when it’s delivered through the damn app. Only down fall there is that it’s expensive for delivery. This place is falling apart. Last I checked places like this is suppose to be customer satisfaction not about the loss of product that cost cheaper then the amount charged for a pizza.
Atmosphere: 1
Food: 1
Service: 1
Quick and efficient but not as tasty as Pizza Hut and Domino's which is where I typically go.
Atmosphere: 3
Food: 3
Service: 4
Brooo I ordered a bbq pizza and omg it was sooooo good literally the best pizza I’ve had in a long time! The pizza and dessert were both delicious and wasn’t cold! They were both ready in like 15 min or so faster than the estimated time. Would recommend.
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Pizza
They expect you to order online or out of country. They don't allow you to order 1/2 no cheese. You can't even walk in to get your order made right bc you only get the discount if you work with the jank website... 2 stars feels generous given lack of care assistance unwillingness to work with you. They're my fave pizza but I can't use them anymore being so horrible customer service wise.Dietary restrictions: Don't bother trying to order half no cheese. You can't do it online and you can't do it with the foreigners either. I miss talking to the people in the store... they were able to specialize the pizza
Atmosphere: 1
Food: 5
Service: 1
Always have a great experience, grt my correct order quickly and most importantly HOT!
Atmosphere: 5
Food: 5
Service: 5
Well we went to order a taco pizza and found it had been taken off the menu, you had the best taco pizza. That being said we decided to go someplace else for one and you lost a very long time customer.
Atmosphere: 1
Food: 1
Service: 1
We always get delivery. 99% of the time the order is wrong! They have added items and forgot other items. The food has been good, but they need to figure out how to get the order right!
Food: 2
Service: 2
Restaurantji Recommends
I've never had them mess up an order. Pizza has always been hot and quality and usually ready right on time. Not much room to stand and wait, this is strictly a carry out or delivery option.
I'll be honest, it's not my favorite pizza place, but man are they dependable and predictable which yes is a good thing, when I wanna order some food for me and my friends papa John's not only has great deals they have decent pizza that comes exactly as you'd expect it to.
Atmosphere: 3
Food: 3
Service: 3
Staff don't always read the ticket on what ingredients should be on pizza. They assume alot.
Atmosphere: 5
Food: 4
Service: 4
Personally papa John's is my favorite chain pizza so this might be a bit biased from
Atmosphere: 3
Food: 4
Service: 3
Ordered a thin crust, Canadian pizza worst pizza ever. Wouldn't even give it to my dog. Probably 3 pieces of ham. I'll never order again.