Cool Basil

1250 86th St, Clive
(515) 225-8111

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Recent Reviews

This is hands-down one of my favorite restaurants in the area. I have been going here for many many years. I brought my daughter for lunch there on Sunday and they must have a lot of new people working because the customer service was terrible. They seated us near the bathroom and the smell was out of this world it was so repulsive you couldn’t stand to hardly breathe, and then they came through with air freshener to the point where it was accosting. Then after we had ordered...
My recent experience wasn’t the best I had some older lady be our server, and she was so not it. Was rude, forgot my drink and I only ordered a strawberry lemonade, I got my food before I got my drink. At the end when I paid she was being so impatient, and rude about my card being declined because it was 🔒 locked when I explained that I had to unlock it she was like I already did it!!! When she didn’t comprehend what I was saying. Felt very rushed, couldn’t even finish...
Eight of us arrived at 8 pm (they close at 9) with a birthday cake in hand, and from the moment we walked in, the employees were kind and welcoming. The food was absolutely delicious. Tried the captain crunch sushi, soooo good (even for first time sushi eaters), the Tom Kha soup was fantastic and our entrees (chicken cashew, basil noodles, pad Thai) were flavorful and filling. So many delicious items on the menu. Highly recommend!!

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