Firehouse Subs University Clive

Food quality was good

Atmosphere: 5

Food: 5

Service: 5

Great sandwiches

Atmosphere: 4

Food: 4

Service: 4

Was fast and fresh!

Atmosphere: 4

Food: 5

Service: 5

We stopped after driving for 14 hours & were confused of where we were going. We walked into the wrong restaurant & tried ordering a pizza from Firehouse Subs! Tony was working that night. He was so kind & didn't make us feel embarrassed even though I was. As we were leaving he came out with a brownie for each of us! He had no idea that I was traveling on a big birthday. He made my day with that brownie & his kindness.

Atmosphere: 5

Service: 5

GREAT Food and Service

Atmosphere: 5

Food: 5

Service: 5

Warm and friendly service and great food!

Atmosphere: 5

Food: 5

Service: 5

As someone who worked in a ($3.8M firehouse) for two years and has a boyfriend who worked in one for 10 years, do not come here. It used to be the best location in Des Moines, but now it’s awful. The last three orders have either been absolutely freezing cold from not touching the steamers, missing less than half the meat, or made an hour and half in advance from when it should be. Tonight I ordered two sandwiches to be made at 8:30pm and they made it at 7, “5 minutes after the ticket printed”, so by time we got there they were freezing. After going in, it took THREE try’s to get the sandwiches right even after going in and explaining how we wanted them. This is completely asinine and unacceptable. We hope things get better but for now I’d steer clear.

Atmosphere: 2

Food: 2

Service: 2

Meatball sub was underwhelming to say the least. Lacked flavor and sauce.

Food: 2

Great App, Service and Food. Easy Customization!

Atmosphere: 4

Food: 5

Service: 5

Absolutely disgusting establishment. I don’t believe they have ever cleaned a single thing in that place. I would 100% never get food from here. You’ve been warned!! DUMP!!!

Very friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub on GF Bread

Used Door dash, 1st time was the best sub I have ever eaten. The second experience same order, it was made sloppy and the bread was wet. So hit or miss I guess.

Atmosphere: 3

Food: 3

Service: 3

As I was finishing my meal I realized they forgot the pickle. No problem. More than enough food to fill me. And I knew all I had to do was ask if I really wanted it.

Atmosphere: 5

Food: 5

Service: 5

This place is always great! Love the sandwiches!

Atmosphere: 5

Food: 5

Service: 5

2:00 on Saturday 7/26, first “meh” experience we’ve had at this location. Whoever the male was making sandwiches didn’t acknowledge us when we walked in and then we had to listen to him and the female that, apparently, just got to work, talk about whoever “Dave” is and why she had his card. Not at all impressed when the customers have to listen to the drama of the employees. Now a lady is standing at the register waiting to order with zero acknowledgement that she’s even here. This will probably be the last time we come to this location. The Mills Civic location is cleaner and friendlier.