McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
11400 Forest Ln, Clive
(515) 222-1982
About McDonald's
Customers' Favorites
McDonald's Reviews
Absolutely ridiculous service. 20 min drive through sitting at the speaker waiting to be helped only to have two other cars helped first. “I can’t keep track of who’s next, we’re too busy” is not ok. At least communicate and apologize profusely when cars are thinking and people are yelling “hello? Hello” Hello?”
I guess you get what you deserve when you go to McDonald’s but you’d think customer service is still somewhat needed.
Went to this location today and stood at the register for about 5 minutes while two managers (I assume) were sitting at tables and the employees were on their phones in the back. The back employees were too far to hear me so I asked the “managers” if anyone was working the register & one said in the most annoyed tone “yes, they should be” and rolled...read full review
I was so
Disappointed - the restaurant was dirty, parts of ceiling were falling, no condiments, staff were very short and complained about my large order!!! I have not been there in awhile and now I know why!
Ratings
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 12AM |
McDonald's in Clive is known for nice hot food, fresh apple pies, and good fries. The atmosphere may not be ideal for pet owners, but the quick service makes up for it. While the experience is average, the staff is excellent and accommodating, often praised for their friendliness. Customers can enjoy vegetarian options like salads, convenient parking, and a kid-friendly environment with happy meals. Wheelchair accessibility is also a plus at this location. However, some customers have noted that the cleanliness of the lobby and restrooms could use attention, with reports of sticky floors and spills. While many enjoy the food, there have been mentions of inconsistent quality, particularly with the fries. Overall, this McDonald's remains a decent place for a quick bite, though some improvements are needed to enhance the dining experience.