PepperJax Grill

9901 University Ave, Clive
(515) 226-1936

Recent Reviews

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Claire Marienau

Food good as always. The manager (I assume), Beth, was very rude to her employees not only when we were ordering but the whole time we were eating, made it unenjoyable to eat there.

Atmosphere: 1

Food: 5

Service: 1

Anna Stebbins

Ordered the chicken bowl & it was great! Gotta get the fireball option if you like spice.

Food: 4

Service: 5

Recommended dishes: Chicken Bowl, Chicken Power Bowl

Logan Galanits

Ordered the chicken rice bowl and it was good!

Food: 4

Recommended dishes: Chicken Bowl

Will Oneal

Great food! Not a lot for the price, though. Feels a little awkward forcing the tip option without table side service.

Atmosphere: 4

Food: 4

Service: 4

Adam's Autofix

I love getting the Philly here it's always delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Signature Steak Philly

Skullsies s

They were experiencing an issue with their doordash orders that were causing orders to not print for them and Instead of putting a sign up or informing the very apparent large group dashers waiting for their orders, they ignored us! I had to flag down an employee to get the "our doordash isn't working" response and they STILL DID NOTHING ABOUT IT. All they needed to do was make a sign AND CONTACT DOORDASH! They were a joke today that was affecting OTHER PEOPLE'S LIVELYHOOD!

Drew S

They were experiencing an issue with their doordash orders that were causing orders to not print for them and Instead of putting a sign up or informing the very apparent large group dashers waiting for their orders, they ignored us! I had to flag down an employee to get the "our doordash isn't working" response and they STILL DID NOTHING ABOUT IT. All they needed to do was make a sign AND CONTACT DOORDASH! They were a joke today that was affecting OTHER PEOPLE'S LIVELYHOOD!

Marshawn Knox

Great food good place good people.... can we get the sandwich without the wrap tho and condiments on instead of in a small container on the side..... other than that 9.5/10

Atmosphere: 4

Food: 5

Service: 4

BihSTI Bih

Went here and got a philly what i got was a grease bucket i tossed this in the trash. Thanks for trash food

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Signature Steak Philly

Matt Karstens

Great food, prices higher than expected. Unique menu, staff helped walk us through the experience. Loved the sandwich, worth the stop!

Atmosphere: 2

Food: 4

Service: 4

Steven Kozak

Food was excellent. Best Philly I've ever had.

Atmosphere: 4

Food: 5

Service: 4

AJ

hello I came in and sat there 5 minutes in line with one customer in front of me and three employees At witness not one time was I greeted After the five minutes of waiting one person What do you want? I then tell them I want a steak and shrimp philly and some fries The gentleman running fries then coughs into his hands and then doesn't wash his hands and takes another person's food and starts boxing it up. Then a separate person comes out and doesn't help in any way. I then tell them 3 separate times I went to cheese mixed in and the first person says OK. Then the second person that comes out at the very end goes. We don't do that here even though I've been coming there for 5 years. Getting the same order was incredibly rude was incredibly rude. Was incredibly rude. Was incredibly disrespectful. I then called to see what they're name. And their We're doing it manager's name was they then yelled at me for 2 more minutes. Telling me that their manager would be in in the morning and I could call them then and then I had to ask 2 more times before they yelled dermatology Beth's name at me and then told me their name was Nick. Extremely dissatisfied walked out of the restaurant. Did not get my food won't be back in for a long time incredibly disappointed.

Atmosphere: 1

Service: 1

Harry Apple

Good stuff!

Atmosphere: 5

Food: 5

Service: 5

Mia McAllister

Let me start by saying this was one of my husband's and I's favorite places to go. We would probably eat here 3+ times a month! Went in today for our regular food. We were rudely greeted. They normally ask if we want fries, but they didn't ask so we told them that we would like 2 fries. The girl who was working huffed and rolled her eyes. I got a steak salad like usual and when it came time for my dressing I asked for ranch. When I asked for more ranch the guy told me they were only allowed to give 4oz per meal but what he had put on my salad was way less than 4oz, it was maybe 1oz at best. When we asked for ranch for our fries we were told that they don't do that. They only give 4oz per meal. About a month ago I was getting my normal salad when the manager let me know that they would be starting to charge extra for more than 4oz of any dipping sauce or dressing. I didn't care as long as I could get what I wanted. I don't mind paying the extra for extra sauces. But when we were there today they told us they don't allow us to pay for extra sauces because they don't have a button for that. I found that odd as the manager had told me that we would have the option of paying extra for sauces. We usually do dine in to eat but they didn't even give us the option, they through our food and a bag and gave it to us. Needless to say, we won't be back to Pepperjax. It is sad because it was one of our absolutely favorite places to go.

Atmosphere: 1

Food: 2

Service: 1

Paul Ray

if it's to salty then ask for half the seasoning or ask for no seasoning. they closed the one in ames. disappointed. I'm glad I tried the one in Clive they have my patronage now.

Atmosphere: 5

Food: 5

Service: 5

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