We went to Chick-fil-A today and there was literally not a single person in line. We ordered on the app and stood to the side to wait for our food out of no where about 12 people showed up and ordered their food and the manager and staff decided they would clear the line of people first before even starting the two sandwiches from my order. I asked the manager why they did that she said he’s cooking the sandwiches. I’m sorry there is no reason to fulfill that many orders after mine. I felt super disrespected meanwhile my order was the most expensive. Why did I get treated like I didn’t matter meanwhile my 3 kids are hungry watching everyone else get their food. I’ve never had a bad experience before at Chick-fil-A but this was definitely a bad experience
Atmosphere: 1
Food: 4
Service: 1
Coco Owens
Cashier in the morning very rude does not know how to communicate. Also waited 20 mins for food just for it to be cold.
Food: 1
Service: 1
Michael Myers
I love Chick-fil-A. I go here multiple times a month
Atmosphere: 5
Food: 4
Service: 5
Ruby
I usually don’t leave negative reviews unless I genuinely am upset. I asked for NO cheese because I’m on antibiotics and can’t have dairy. Instead, my salad came covered in blue cheese crumbles. Having to pick through it defeats the whole point of ordering it that way. If staff can’t follow a simple instruction tied to someone’s health, it makes you wonder what else gets ignored. Really disappointing. I should have checked before I left but I shouldn’t have to tell them how to do their job.. And the worst part? I’ve been eating at home for whole meals and I even make my own salads, and the one time I decide to eat out(I have headaches because of my medication so I wanted to take a break), my food comes out wrong. $13-14 What a joke. Please do better, Davenport CFA, I want you to avoid headaches from future customers too.
Atmosphere: 3
Food: 2
Service: 5
Angelique DeLaGarza
Very rude customer service, took over 20 minutes and food was cold and got major attitude from staff when I asked for them to remake it...And still waited about 15 minutes and there was no other customers...They was more worried about being on their phones...id give negative stars if I could....
Atmosphere: 1
Food: 1
Service: 1
obeidha
The kids like it more
Atmosphere: 5
Food: 3
Service: 5
Jabe
After some back to school shopping, the whole family was craving a meal! We stopped by our favorite chikfila for a positive experience as always. My mother loves how friendly the staff always is, the food is always hot, fries are seasoned perfect, and the portions are great! We even got to meet Ethan and he told us how he traveled all the way across America to run this awesome store. Run, don’t walk, to this chikfila next time you’re at north park mall!
Sherri Peoples Jamison
Waffle fries and lemonade was good
Atmosphere: 5
Food: 5
Service: 5
Jesus Christ
So nice, been here multiple times, never got my order wrong, and the manager was so nice, clearly both a boss and a friend to the employees!
Atmosphere: 5
Food: 5
Service: 5
Christina Taylor
I've had better chicken sandwiches at my local bar.
Maybe I have been living in other states and Austria for so long, but not long enough?Since my return to the Quad Cities in 2023, I really have found no comparison worthy here in Rock Island, Davenport, Moline, Milan. I miss the higher quality of the Fuquay-Varina, Sanford, Cary, Raleigh North Carolina, Vienna, and Austria, part of the world, and Bettendorf has the only places that compare. Moline Chick-fil-A and Davenport N Park Mall both just suck! Cleanliness and customer service or relationships 🤔 maybe it has something to do with the pandemic and Biden? Nomics
Miss Shae
Do NOT order right as they open nor just before closing. The food takes an extraordinarily long time to come out, but is never hot/fresh during these times. Midday is best for fresh food and decent service.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mac \u0026 Cheese
Brittany Staley
I’m in town visiting family and had a craving for some chicken nuggets. Me and the kiddos stopped by and grabbed a 12 pc meal, and an extra 8 ct. service I got yesterday just came off as rude. I didn’t get a straw, I didn’t get any sauce, and barely got any fries. Not one person said “my pleasure” the whole experience just wasn’t right yesterday. It was a sad.. probably won’t go back considering I live 5 hours away and I can get better service at other well loved QC family owned businesses when I come visit.
This was for 53rd location and won’t let me delete review or change location!
Atmosphere: 2
Food: 2
Service: 1
Tammy Bayer
Same food as you’ll get at every other CFA. My fav thing about this location is that even though it’s located in a mall, they have curbside pick up!
We went to Chick-fil-A today and there was literally not a single person in line. We ordered on the app and stood to the side to wait for our food out of no where about 12 people showed up and ordered their food and the manager and staff decided they would clear the line of people first before even starting the two sandwiches from my order. I asked the manager why they did that she said he’s cooking the sandwiches. I’m sorry there is no reason to fulfill that many orders after mine. I felt super disrespected meanwhile my order was the most expensive. Why did I get treated like I didn’t matter meanwhile my 3 kids are hungry watching everyone else get their food. I’ve never had a bad experience before at Chick-fil-A but this was definitely a bad experience
Atmosphere: 1
Food: 4
Service: 1
Cashier in the morning very rude does not know how to communicate. Also waited 20 mins for food just for it to be cold.
Food: 1
Service: 1
I love Chick-fil-A. I go here multiple times a month
Atmosphere: 5
Food: 4
Service: 5
I usually don’t leave negative reviews unless I genuinely am upset. I asked for NO cheese because I’m on antibiotics and can’t have dairy. Instead, my salad came covered in blue cheese crumbles. Having to pick through it defeats the whole point of ordering it that way. If staff can’t follow a simple instruction tied to someone’s health, it makes you wonder what else gets ignored. Really disappointing. I should have checked before I left but I shouldn’t have to tell them how to do their job.. And the worst part? I’ve been eating at home for whole meals and I even make my own salads, and the one time I decide to eat out(I have headaches because of my medication so I wanted to take a break), my food comes out wrong. $13-14
What a joke. Please do better, Davenport CFA, I want you to avoid headaches from future customers too.
Atmosphere: 3
Food: 2
Service: 5
Very rude customer service, took over 20 minutes and food was cold and got major attitude from staff when I asked for them to remake it...And still waited about 15 minutes and there was no other customers...They was more worried about being on their phones...id give negative stars if I could....
Atmosphere: 1
Food: 1
Service: 1
The kids like it more
Atmosphere: 5
Food: 3
Service: 5
After some back to school shopping, the whole family was craving a meal! We stopped by our favorite chikfila for a positive experience as always. My mother loves how friendly the staff always is, the food is always hot, fries are seasoned perfect, and the portions are great! We even got to meet Ethan and he told us how he traveled all the way across America to run this awesome store. Run, don’t walk, to this chikfila next time you’re at north park mall!
Waffle fries and lemonade was good
Atmosphere: 5
Food: 5
Service: 5
So nice, been here multiple times, never got my order wrong, and the manager was so nice, clearly both a boss and a friend to the employees!
Atmosphere: 5
Food: 5
Service: 5
I've had better chicken sandwiches at my local bar.
Restaurantji Recommends
Maybe I have been living in other states and Austria for so long, but not long enough?Since my return to the Quad Cities in 2023, I really have found no comparison worthy here in Rock Island, Davenport, Moline, Milan. I miss the higher quality of the Fuquay-Varina, Sanford, Cary, Raleigh North Carolina, Vienna, and Austria, part of the world, and Bettendorf has the only places that compare. Moline Chick-fil-A and Davenport N Park Mall both just suck! Cleanliness and customer service or relationships 🤔 maybe it has something to do with the pandemic and Biden? Nomics
Do NOT order right as they open nor just before closing. The food takes an extraordinarily long time to come out, but is never hot/fresh during these times. Midday is best for fresh food and decent service.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mac \u0026 Cheese
I’m in town visiting family and had a craving for some chicken nuggets. Me and the kiddos stopped by and grabbed a 12 pc meal, and an extra 8 ct.
service I got yesterday just came off as rude. I didn’t get a straw, I didn’t get any sauce, and barely got any fries. Not one person said “my pleasure” the whole experience just wasn’t right yesterday. It was a sad.. probably won’t go back considering I live 5 hours away and I can get better service at other well loved QC family owned businesses when I come visit.
This was for 53rd location and won’t let me delete review or change location!
Atmosphere: 2
Food: 2
Service: 1
Same food as you’ll get at every other CFA. My fav thing about this location is that even though it’s located in a mall, they have curbside pick up!
Parking: Mall parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Waffle Fries
Excellent food as always. Rude and disrespectful young ladies behind the counter.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chicken Sandwich and Fries
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