Steak 'n Shake

5229 Elmore Avenue, Davenport
(563) 344-0701

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Recent Reviews

We had an excellent experience at the Steak ’n Shake pickup window thanks to Dontis. He provided outstanding customer service from start to finish friendly, attentive, and efficient. He confirmed our order with care, made sure everything was prepared correctly, and maintained a positive attitude throughout the interaction.

Employees like Dontis make a noticeable difference in the customer experience. His professionalism and welcoming manner reflect highly...
They seemed very short staffed! For a family of 3, we waited 30+ minutes for our food. Definitely not fast, but if we wanted it truly fast, we should have gone through drive through rather than dine in. We were there for approximately an hr total and only saw staff, apart from the guy cooking the burgers, when our food was brought out and the last 10 minutes when another staff member was cleaning and trying to work the window. Props to her for multitasking! That was actually...
Nicholas was super nice and tried to help a customer that was being very rude to him. The man asked for a chocolate shake and proceeded to cuss at the employee because of a misunderstanding with him actually wanting a chocolate milk. He used unnecessary insults and was also yelling at his children in the dining room. The staff handled the situation very well and still treated him with kindness even when he was mean.

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