I have to share an experience i had with this store. I placed an online order and inadvertently selected pickup instead of delivery. Since there is no provision to cancel the order anywhere on the website, I called them. Robin answered the call, l asked if there was a way to change the order to delivery but the answer was no. Robin, in a fit of providing EXCELLENT service, went all the way to their district ops manager and arranged for a credit. Robin proceeded to help me get a new order and get it delivered. This was, again, excellent service. But it gets better. When the order arrived, the driver left the food and was walking away when I noticed 1 drink had not been delivered. So what did the driver do? She apologized and went back to get the drink. Not only did she bring the drink, which was great, she brought 2 Church's too. Again an excellent recovery for Taco John's. And finally, after and hour had passed, what did I get, a follow up call from Robin. She called to let me know the credit had been put in and to make sure the order was correct and if we enjoyed it. 12 out of 10 points to Robin, the driver and Taco John's on Kimberly Road in Davenport IA. Great staff makes a great restaurant.
Well done.
K
Food: 5
Service: 5
Just A Girl and Her Camera
Great taco burgers and potato oles!
Atmosphere: 3
Food: 4
Service: 5
Frank Chavez
Great food! Although the wait after ordering was long.
Atmosphere: 4
Food: 5
Service: 4
Trent Robertson
Taco shells were stale. The meat and veggies were really good though, which was unfortunate because it likely would have been the best out there if it weren't for the shells.
Atmosphere: 5
Food: 4
Service: 5
TheJMan
Have always been a fan ofTJ’s, even if they are a little pricey.
Atmosphere: 4
Food: 5
Service: 5
Thomas Carr
Fast and friendly service. Good food
Stacy Sims
I love Taco John's and they need to bring bk the apple grande
Atmosphere: 5
Food: 5
Service: 5
James Allen
Haven't tried TJ in a while. Potato Oles and Taco Bravo👍👍
Angel Chaney
The service was really slow, we got our food after about 15 minutes. our order was small. we ordered potato oles and the 4 steak quesadillas. When we finally did get our food, the potatoes were unseasoned, and my quesadillas had very little steak and cheese, mostly sauce.
Atmosphere: 1
Food: 1
Service: 1
Jeff Mannen
Can't reply about the food didn't stay.the kid who by the way just took garbage out came right up to the counter and asked what I wanted without so much as even looking for a sink to wash his nasty hands.im old but not that old.place was a dump anyway.soo sad. Guess taco bell is going to have to do .
My brother and I were on a road trip, and I had never had Taco John's but he was super fond of it from when he lived in Wyoming.... I can see why, the food was great! Seems a lot fresher than other chains and the staff were all super friendly and did a fantastic job... Thank you!
Atmosphere: 5
Food: 5
Service: 5
Lisa Gogel
Supported teachers for teacher appreciation with a delicious meal. All servers were friendly and helpful.
Robert Davidson
Love breakfast here
lya R
My first time at this location, the server was rushing me even after I stated that it was my first time and didn’t know what was on the menu . Not everyone that comes to a restaurant is a regular customer.
I have to share an experience i had with this store.
I placed an online order and inadvertently selected pickup instead of delivery. Since there is no provision to cancel the order anywhere on the website, I called them.
Robin answered the call, l asked if there was a way to change the order to delivery but the answer was no. Robin, in a fit of providing EXCELLENT service, went all the way to their district ops manager and arranged for a credit.
Robin proceeded to help me get a new order and get it delivered. This was, again, excellent service. But it gets better.
When the order arrived, the driver left the food and was walking away when I noticed 1 drink had not been delivered. So what did the driver do? She apologized and went back to get the drink. Not only did she bring the drink, which was great, she brought 2 Church's too. Again an excellent recovery for Taco John's.
And finally, after and hour had passed, what did I get, a follow up call from Robin. She called to let me know the credit had been put in and to make sure the order was correct and if we enjoyed it.
12 out of 10 points to Robin, the driver and Taco John's on Kimberly Road in Davenport IA.
Great staff makes a great restaurant.
Well done.
K
Food: 5
Service: 5
Great taco burgers and potato oles!
Atmosphere: 3
Food: 4
Service: 5
Great food! Although the wait after ordering was long.
Atmosphere: 4
Food: 5
Service: 4
Taco shells were stale. The meat and veggies were really good though, which was unfortunate because it likely would have been the best out there if it weren't for the shells.
Atmosphere: 5
Food: 4
Service: 5
Have always been a fan ofTJ’s, even if they are a little pricey.
Atmosphere: 4
Food: 5
Service: 5
Fast and friendly service. Good food
I love Taco John's and they need to bring bk the apple grande
Atmosphere: 5
Food: 5
Service: 5
Haven't tried TJ in a while. Potato Oles and Taco Bravo👍👍
The service was really slow, we got our food after about 15 minutes. our order was small. we ordered potato oles and the 4 steak quesadillas. When we finally did get our food, the potatoes were unseasoned, and my quesadillas had very little steak and cheese, mostly sauce.
Atmosphere: 1
Food: 1
Service: 1
Can't reply about the food didn't stay.the kid who by the way just took garbage out came right up to the counter and asked what I wanted without so much as even looking for a sink to wash his nasty hands.im old but not that old.place was a dump anyway.soo sad. Guess taco bell is going to have to do .
Restaurantji Recommends
Very clean and professional
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots, Quesadilla, Bean Burrito
My brother and I were on a road trip, and I had never had Taco John's but he was super fond of it from when he lived in Wyoming.... I can see why, the food was great! Seems a lot fresher than other chains and the staff were all super friendly and did a fantastic job... Thank you!
Atmosphere: 5
Food: 5
Service: 5
Supported teachers for teacher appreciation with a delicious meal. All servers were friendly and helpful.
Love breakfast here
My first time at this location, the server was rushing me even after I stated that it was my first time and didn’t know what was on the menu . Not everyone that comes to a restaurant is a regular customer.
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