Wetzel's Pretzels

the pretzels are great, but every single employee i’ve ever interacted with here has been extremely rude and unprofessional.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Cheese Pretzels

Walked up as they were just opening and a female was cussing out another employee that apparently is her child's father she stated.. cashier was helpful unfortunately it was his first day and he didn't have the management he needed because she was taking her personal life too work with her especially in front of customers completely unprofessional

Atmosphere: 1

Food: 3

Service: 3

The davenport location inside Northpark mall is never opened. They have odd hours and random reasons for not opening.

Atmosphere: 1

Food: 3

Service: 1

The two ladies working tonight were so rude they should be fired as soon as possible.

Every week I go here they don't have anything ready. Teenagers just sitting around playing on their phones. They told us one time pretzels would be done in 15 minutes, came back and they still did not start any.

they rude , some mexican dude with the glasses served me cold hard wetzel bitz, they always got a attitude only ones i like there are the females

The two ladies working tonight were so rude they should be fired as soon as possible.

My cousin works there and they got good food

Not the quality I have learned to love. Everything tasted like it was microwaved and not made fresh. Limited quantities of everything.

The staff is extremely rude and unprofessional. I stopped by with my fiancé and son 10/28/22 and the two girls, one boy working were absolutely awful. The girl working register didn’t understand my order, got mad and left to the back. The boy started handing me our food and didn’t even know what my order was, so as I told him, he implied I was lying. The other girl working went to the back as well to talk to the first girl where the first girl proceeded to call me a “b**ch” because SHE didn’t understand my order. I understand it’s just food service, but I’ve also worked in food service and these three should not work there if this business is going to survive. Absolutely AWFUL!

Went to this location two separate times over the last month around 5:30/6 p.m. on a weeknight to find the location closed. Posted times of operation show this location closes at 7 on weeknights. Please update your operating hours if they've changed.

6 pm on a Saturday, place is busy has heck. Ask for pretzel dog and get told no, what you see is what you get. We’re not making anything

i came and asked if they still did the 1 dollar pretzel before they close and the girl lied and said no ???but they still do it i just don’t get why she lied

Way too expensive. Pretzel was old and dry. Chese was watery. Lemonade was no good. Good service though very friendly by the 2 ladies working.

i wanna go there again i like all of their pretzels! i especially would recomend the pizza pretzel bites that have pepporoni on them!! BEST PRETZELS EVER!!!!!