Gave me the complete wrong sandwich and had multiple hairs in the sandwich. I’ve never had an issue with mobile orders from there before except for today
Aleshia Wright
Cody and Monty are amazing. They made my food exactly how I wanted it. They were both very friendly and courteous. Definitely will be back
Atmosphere: 5
Food: 5
Service: 5
Iris Elias
All of the workers are so mean and take forever. There’s no reason to get short with me just bc you don’t want to be working.
Atmosphere: 1
Food: 1
Service: 1
Lisa Schiltgen
Just had the worst experience ever. Why am I getting yelled at while ordering??? TERRIBLE CUSTOMER SERVICE.
Paul H
Very helpful but busy with all the College teams orders.
Atmosphere: 4
Food: 4
Service: 5
igor janssen
Same as every Subway
Atmosphere: 3
Food: 5
Service: 4
Emmalee Brandau
Sandwich was soggy and tasted rancid I'll never go back there
Atmosphere: 1
Food: 1
Service: 1
Kiana McVay
My husband went to pick up some sandwiches and the lady behind the counter trying to make our sandwiches was throwing a temper tantrum saying she was gonna leave she kept running to the back then coming back out for no reason she seemed to be under the influence of something we are honestly scared to eat our sandwiches we will definitely not be eating here again
gabrielle marques
This place must be under new ownership or management . Service wasn’t this bad in the past. Workers clearly hate their job and put no effort into presentation or customer service. My sandwich was clearly an inconvenience on the girl that prepared it . She was more worried about looking at receipt to see if I left a tip for the poor service. Will eat at waukon location or elsewhere next time in decorah. If owner reads this , hire new help or properly train your staff so customers continue to come back to your establishment instead of leaving a bad review due to terrible service.
Atmosphere: 1
Food: 3
Service: 1
Dakota Lee
Came in today at around noon, so I expected there to be a lunch rush. But with a line to the door of customers in store plus continuous online orders the wait time was ridiculous. Another thing I was NOT enthused about; there were 3 workers. 2 making subs, 1 trying to ring up and keep online orders together. You could tell the 1 trying to keep orders together was stressed out/unhappy. And reason being is because her coworkers WOULD NOT communicate with her. After countless times asking what subs were with the online orders/ what subs were the customers in line, the 2 making the subs were rude with their responses to her. Needless to say as a ex subway employee I wasn’t happy with how I witnessed them treat her. Also there was no greeting people in the lines just straight “what do you want” etc. I’ll stick to Waukon or Monona from now on as I ALWAYS have a great experience with them.
Rude worker behind counter complaining about making so many sandwiches for dinner rush after having no customers for 3 hours. Sandwich allocation of condiments was poor. I opted to not order/try foot long nachos because I expected they wouldn't be properly made.
Atmosphere: 2
Food: 3
Service: 1
Lynette Wenthold
When we first arrived at the Decorah Iowa Subway, no one was by the counter. A young girl comes out from the back, never greets us and asks what we want. I ordered my sandwich. My husband went to order his hot honey chicken and the worker said they didn’t have that. So then my husband ordered the BBQ chicken and ahe looked at him like he was stupid and said ‘what?’ So he repeated himself. She said said ‘where do you see that’? He said on the menu board and then was told they didn’t have that either. That was at 5:00 pm and the store was going to be open 4 more hours. Did they even check with the managers to see if there were supplies somewhere? I paid for my sandwich and left to eat somewhere else. Also, they could have been cleaning instead of hanging out in the back as the glass around the vegetables could use a clean rag.
Atmosphere: 2
Food: 1
Service: 1
Missy Nolan
One guy was new and the other guy was a very patient and encouraging team mate. It was great service and yummy food
Atmosphere: 5
Food: 5
Service: 5
Jacob
I gave this place a one star because the workers were not wearing gloves, they looked disgusting like no offense but they were really dirty. Then the bread was super stale and the toppings tasted slimy. I do not recommend going here
Atmosphere: 1
Food: 2
Service: 1
Sumayah Dieng
Harvey the manager is rude and racist and refused to make an order for a black person. The yelled and screamed and kicked him out and hung up on me when I asked to cancel the order. I thought racism was dead but it is alive and well in Harvey and this subway location.
Gave me the complete wrong sandwich and had multiple hairs in the sandwich. I’ve never had an issue with mobile orders from there before except for today
Cody and Monty are amazing. They made my food exactly how I wanted it. They were both very friendly and courteous. Definitely will be back
Atmosphere: 5
Food: 5
Service: 5
All of the workers are so mean and take forever. There’s no reason to get short with me just bc you don’t want to be working.
Atmosphere: 1
Food: 1
Service: 1
Just had the worst experience ever. Why am I getting yelled at while ordering??? TERRIBLE CUSTOMER SERVICE.
Very helpful but busy with all the College teams orders.
Atmosphere: 4
Food: 4
Service: 5
Same as every Subway
Atmosphere: 3
Food: 5
Service: 4
Sandwich was soggy and tasted rancid I'll never go back there
Atmosphere: 1
Food: 1
Service: 1
My husband went to pick up some sandwiches and the lady behind the counter trying to make our sandwiches was throwing a temper tantrum saying she was gonna leave she kept running to the back then coming back out for no reason she seemed to be under the influence of something we are honestly scared to eat our sandwiches we will definitely not be eating here again
This place must be under new ownership or management . Service wasn’t this bad in the past. Workers clearly hate their job and put no effort into presentation or customer service. My sandwich was clearly an inconvenience on the girl that prepared it . She was more worried about looking at receipt to see if I left a tip for the poor service. Will eat at waukon location or elsewhere next time in decorah. If owner reads this , hire new help or properly train your staff so customers continue to come back to your establishment instead of leaving a bad review due to terrible service.
Atmosphere: 1
Food: 3
Service: 1
Came in today at around noon, so I expected there to be a lunch rush. But with a line to the door of customers in store plus continuous online orders the wait time was ridiculous. Another thing I was NOT enthused about; there were 3 workers. 2 making subs, 1 trying to ring up and keep online orders together. You could tell the 1 trying to keep orders together was stressed out/unhappy. And reason being is because her coworkers WOULD NOT communicate with her. After countless times asking what subs were with the online orders/ what subs were the customers in line, the 2 making the subs were rude with their responses to her. Needless to say as a ex subway employee I wasn’t happy with how I witnessed them treat her. Also there was no greeting people in the lines just straight “what do you want” etc. I’ll stick to Waukon or Monona from now on as I ALWAYS have a great experience with them.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Rude worker behind counter complaining about making so many sandwiches for dinner rush after having no customers for 3 hours. Sandwich allocation of condiments was poor. I opted to not order/try foot long nachos because I expected they wouldn't be properly made.
Atmosphere: 2
Food: 3
Service: 1
When we first arrived at the Decorah Iowa Subway, no one was by the counter. A young girl comes out from the back, never greets us and asks what we want. I ordered my sandwich. My husband went to order his hot honey chicken and the worker said they didn’t have that. So then my husband ordered the BBQ chicken and ahe looked at him like he was stupid and said ‘what?’ So he repeated himself. She said said ‘where do you see that’? He said on the menu board and then was told they didn’t have that either. That was at 5:00 pm and the store was going to be open 4 more hours. Did they even check with the managers to see if there were supplies somewhere? I paid for my sandwich and left to eat somewhere else. Also, they could have been cleaning instead of hanging out in the back as the glass around the vegetables could use a clean rag.
Atmosphere: 2
Food: 1
Service: 1
One guy was new and the other guy was a very patient and encouraging team mate. It was great service and yummy food
Atmosphere: 5
Food: 5
Service: 5
I gave this place a one star because the workers were not wearing gloves, they looked disgusting like no offense but they were really dirty. Then the bread was super stale and the toppings tasted slimy. I do not recommend going here
Atmosphere: 1
Food: 2
Service: 1
Harvey the manager is rude and racist and refused to make an order for a black person. The yelled and screamed and kicked him out and hung up on me when I asked to cancel the order. I thought racism was dead but it is alive and well in Harvey and this subway location.
Atmosphere: 1
Food: 1
Service: 1
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